Mazda Buyers Guide
2011 Mazda MAZDASPEED3 Sport 5-Door
MSRP: $23,700
Invoice: $22,191
Gas Mileage:
CTY: 18 HWY: 25 CMB: 21
Engine/Fuel: 4 Cyl Gas
Transmission: M
Door/Body Style: 4 Door/Station Wagon,HBK
Drive Type: FWD
New model status: Carryover
Prices/Warranty
See the prices and various warranties offered.- General
- MSRP: $23,700
- Invoice Price: $22,191
- Destination Charge: $0
- Warranty
- Basic (Month): 36
- Basic (Mileage): 36000
- Powertrain (Month): 60
- Powertrain (Mileage): 60000
- Rust (Month): 60
- Rust (Mileage):
Engine & Emissions
View engine and emission data on this vehicle.- Engines & Emissions
- Extended Service Interval For Distributorless Ignition
- Roadside Assistance Warranty For 36000-Miles, 36-Months
- Turbocharged 2.3-Liter, I4, 16-Valve, DOHC, EFI Engine; Front Mounted With Horsepower Of 263@5500, Torque Of 280@3000, Alloy Block and Alloy Cylinder Head
- Turbocharger With Intercooler
- Engine
- Type of Engine: 2.3L I4
- Displacement (CC): 2261
- Fuel System: EFI
- Horsepower @ RPM: 263@5500
- Torque @ RPM: 280@3000
- Turbo: Y
- Compression ratio: 9.5
- Cylinders: 4
- RPM @ Peak Horsepower: 5500
- Bore X Stroke: 3.44x3.70
- Fuel Type: Gas
Dimensions
See the interior and exterior dimensions.- Exterior Dimensions
- Track Front: 60.4
- Track Rear: 60.0
- Ground Clearance (in): 4.7
- Overall Length (in): 177.6
- Overall Width (in): 69.7
- Overall Height (in): 57.5
- Wheelbase (in): 103.9
- Curb weight (lbs): 3272
- Interior Dimensions
- Seating capacity - Standard: 5
- Seating Capacity - Maximum: 5
- Headroom front (in): 38.9
- Headroom rear (in): 38.0
- Hip room front (in): 53.7
- Hip room rear (in): 52.2
- Leg room front (in): 42.0
- Leg room rear (in): 36.2
- Shoulder room front (in): 54.9
- Shoulder room rear (in): 54.0
Features
See the features of this vehicle.- Exterior Features
- Bodyside/Cab Step or Running Board: N/A
- Bumper Step Up: N/A
- Front Air Dam: Standard
- Metallic Paint: Standard
- Power Sliding Side Van Door: N/A
- Power Trunk Lid: N/A
- Rear Spoiler: Standard
- Skid Plate or Underbody Protection: N/A
- Splash or Mud Guards: N/A
- Wind Deflector or Buffer for Convertibles: N/A
- Exterior
- Body Color Rear Spoiler
- Chrome Located On Sport Tuned Exhaust Pipe
- Front Air Dam
- Front Halogen Foglights
- Gray Gloss Finish Sport Grille
- Halogen Headlights
- MAZDASPEED3 Front and Rear Body Color 5-MPH Impact-Absorbing Bumpers
- Metallic Paint (If Selected)
- Perimeter Lighting
- Side Sill Extension
- Automatic Climate Control
- Interior Pollen Air Filter
- Rear Heating Ducts
- Separate Driver/Front Passenger Climate Controls
- AM/FM Radio With Speed Sensitive Volume and 6 Speakers Total; CD Player; MP3 Player
- Front Auxiliary Audio Input Jack
- Radio Antenna
- Wireless Communication Access For Bluetooth(R) Enabled Devices
- Cruise Control
- Digital Clock
- Electroluminescent Instrumentation
- Exterior Temperature Gauge
- Maintenance Interval Indicator
- Steering Wheel Mounted Controls For Audio and Cruise Control
- Tachometer
- Tire Pressure Monitor
- Trip Computer With Average Speed, Average Fuel Consumption, Miles To Empty and Trip Odometer
- Voice Activated Controls For Bluetooth(R) Wireless Enabled Devices
- Warning Lights Include Brake System, Door Ajar, Electrical System, Low Coolant, Low Fuel and Oil Pressure
- Alloy Wheels, 18-In. X 7.5-In.
- Compact Spare Tire
- SBRP225/40R18 88Y Dunlop Performance Tires
- Exterior Auto Day/Night/Electrochromic Mirrir
- Glass Rear Window on Convertible
- Heated Exterior Mirror
- Heated Washer System
- Heated Windshield Glass
- Interior Auto Day/Night/Electrochromic Mirror
- Interval Wipers
- Oversize or Wide Angle Exterior Mirror
- Power Adjustable Exterior Mirror
- Power Backlight Window
- Rain Sensing Wipers
- Rear Wiper
- Sliding Rear Pickup Truck Window
- Tinted Glass
- Vehicle Speed Sensing Wiper Interval
- Windshield Wiper De-Icer
- Dual Body Color Folding Power Adjustable Signaling Exterior Rearview Mirrors
- Front Dual Illuminated Vanity Mirrors
- Front Dual Vinyl Sunvisors
- Power Window Lockout/Override
- Power Windows With Driver One-Touch Up and One-Touch Down
- Rear Window Defroster
- Rear Window Intermittent Wiper/Washer
- Variable Intermittent Windshield Wipers
Safety Features
View the built in safety features included.- Safety Features
- Crumple Zones
- Driver Airbag With Dual Stage Deployment
- Front Active Head Restraints
- Front and Rear 3-Point Seatbelts
- Front and Rear Automatic Locking Retractors
- Front and Rear Side Head Curtain Airbags
- Front Pretensioners With Force Limiters
- Front Seatbelt Height Adjusters
- L A T C H
- Passenger Airbag Cutoff Sensor Activated By Weight
- Passenger Airbag With Dual Stage Deployment
- Rear 3-Point Center Seatbelt
- Seat Mounted Front Side Airbags
- Side Guard Door Beams
- Anti-Theft
- Child Safety Door Locks Located On Rear Doors
- Power Door Locks Operated Via Remote and Internal Switch With Automatic Locking
- Selective Locking/Unlocking
- Vehicle Anti-Theft Via Engine Immobilizer
- Braking & Traction
- 4-Wheel Anti-Lock Brakes
- Brake Assistance
- Dynamic Stability Control (DSC) Vehicle Stability Control System
- Electronic Brake Force Distribution
- Front Power 320-mm Ventilated Disc and Rear Power 280-mm Solid Disc Brakes
- Limited Slip Differential
- Traction Control System (TCS) Traction Control
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Fuel Economy Guide
Research the yearly spend on gasoline for every Mazda in our database.-
The fuel economy calculations assume annual mileage of 15,000 miles, 45% of which is highway miles and 55% city miles and fuel costs of $2.79 per gallon. These figures can be adjusted to more accurately reflect your driving style and fuel costs in your area:
NHTSA Test Results
Get crash test results, service bulletins, and product recalls for every Mazda model.-
Crash Test Data for 2011 Mazda
Mazda Vehicle Front Star Rating Side Star Rating Rollover Resistance Rating Driver Passenger Front Seat Rear Seat 2011 Mazda3 4 Dr 2011 Mazda3 5Dr 2011 Tribute 4WD 2011 Tribute FWD 2011 Tribute Hybrid 4WD 2011 Tribute Hybrid FWD Service Bulletins for 2011 Mazda
2011 MAZDA CX-7 Bulletin Number: 00-001-13-2748 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-13-2748A MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu Bulletin Number: 00-001-18-3446a Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-001-19-3560 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-002-14-2936 MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE Bulletin Number: 00-002-19-3561 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-18-3480 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro Bulletin Number: 00-003-18-3480a Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-19-3583 In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Bulletin Number: 00-004/12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 00-004-16-3237 RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL. Bulletin Number: 01-001-19-3551 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-002-19-3552 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-003-14-2892 BULLETIN NOTE: MAZDA SERVICE PROGRAM (MSP36) RELEASED AS BULLETIN 01-020/12 ON 06/18/12 IS NO LONGER VALID. IT HAS BEEN SUPERCEDED BY 2007-2012 CX-7 NONCONFORMITY TO EVAPORATIVE EMISSION STANDARD - EMISSION RECALL 7113L. Bulletin Number: 01-003-15-3014 USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Bulletin Number: 01-004-19-3558 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-009-18-3452 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-011-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-011-13-2766 SOME VEHICLES MAY EXHIBIT A MIL ILLUMINATION WITH DTC P0101:00 STORED IN MEMORY.DTC P0101:00 - MAF SENSOR CIRCUIT RANGE/PERFORMANCE PROBLEM Bulletin Number: 01-011-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-011-14-2907 SOME VEHICLES MAY EXHIBIT A CLUNK NOISE FROM THE ENGINE COMPARTMENT WHEN DRIVING OVER ROUGH ROADS OR OVER A SPEED BUMP. THE NOISE MAY OCCUR IN AREAS OF HIGH AMBIENT TEMPERATURES. DUE TO HIGH HEAT, THE LUBRICANT INSIDE THE NO. 3 ENGINE MOUNT Bulletin Number: 01-016-18-3522 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-027-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-027-12-2739 SOME VEHICLES MAY EXHIBIT A MIL ILLUMINATION WITH DTC P2096:00 STORED IN MEMORY.THE PCM LOGIC CONTROL HAS BEEN CHANGED TO ELIMINATE THIS CONCERN. Bulletin Number: 02-001-13-2752 SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW TH Bulletin Number: 02-001-19-3550 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-002-19-3546 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-004-13-2770 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770A SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770B SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 02-004-14-2976 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE. Bulletin Number: 02-004-19-3574 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-008-18-3467 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-13-2854 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-16-3155 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-010-18-3477 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 03-001-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 03-001-13-2760 SOME CUSTOMERS MAY NOTICE A VIBRATION FROM THE FLOOR AND/OR STEERING WHEEL DURING ACCELERATION AT APPROX. 50 MPH. TO ELIMINATE THIS CONCERN, THE AMOUNT OF VELOCITY JOINT GREASE WAS INCREASED DURING MASS-PRODUCTION. Bulletin Number: 04-001-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 04-001-13-2757 THE FRONT DISC PLATE FIXING SCREWS (A) HAVE BEEN DISCONTINUED. WITH THIS CHANGE, THE DISC PLATE (B) AND WHEEL HUB (C) HAVE BEEN MODIFIED WITHOUT FIXING HOLES, ELIMINATING THE NEED FOR THE FIXING SCREWS (A). Bulletin Number: 04-001-19-3556 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-002-12 MAZDA: CLUNK/BANG NOISE DURING FIRST FORWARD MOVEMENT AFTER SITTING. THIS IS A NORMAL OPERATING NOISE OF THE ANTI-LOCK BRAKE SYSTEM (ABS). DO NOT ATTEMPT ANY REPAIRS. ALSO INCLUDED MODEL CX-5 YEAR 2013; MODEL CX-9 YEARS 2012-2013; MODEL MIA Bulletin Number: 04-002-14-2879 SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF TH Bulletin Number: 04-002-19-3545 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-003-18-3455 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-004-12-2726 USE EXTREME CARE WHEN REPLACING OR RE-FILLING BRAKE FLUID AT THE MASTER CYLINDER. THERE ARE SEVERAL WIRING HARNESSES THAT RUN UNDER THE MASTER CYLINDER THAT CAN BE EASILY SPILLED UPON. CAUTION: BRAKE FLUID CONTAINS PROPERTIES THAT CAN CAUSE Bulletin Number: 04-004-13-2853 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-004-14-2926 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-16-3160 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-18-3468 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 05-001-16-3128 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-001-18-3453 Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-002-13-2777 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 05-002-13-2777A ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 07-002-13-2842 A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS Bulletin Number: 07-002-18-3432 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c Bulletin Number: 07-002-19-3616 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Bulletin Number: 08-001-13-2859 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Bulletin Number: 08-001-18-3457 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 08-001-19-3544 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 08-003/11 MAZDA: PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATION CONCERNS. *RM Bulletin Number: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Bulletin Number: 09-001-19-3553 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-002-19-3554 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Bulletin Number: 09-003-13-2776 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-003-16-3130 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA Bulletin Number: 09-003-19-3555 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-003-19-3555a Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-004-19-3543 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-005-11 MAZDA: THERE IS POSSIBLE EXCESSIVE CONDENSATION OR WATER INSIDE THE HEADLAMP UNIT ON MANY MAZDA MODELS. *RM Bulletin Number: 09-005-13-2781 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH Bulletin Number: 09-005-19-3562 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-007-14-2878 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-007-19-3564 Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-007-19-3564a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-008-17-3324 Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit Bulletin Number: 09-009/16 HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU Bulletin Number: 09-009-16-3150A SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-009-19-3566 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-011-18-3448 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-012-14-2891 WHEN REPLACING THE SIRIUSXM SATELLITE RADIO UNIT (OR A MAZDA CONNECT TUNER AND AMP UNIT (TAU)) WITH REPLACEMENT TUNER FOR ANY REASON, A CALL MUST BE MADE TO INFORM SIRIUSXM OF THE EXISTING RADIO ID AND THE NEW/ REPLACEMENT SAT RADIO ID AS S Bulletin Number: 09-013-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-013-12-2649A SOME BOSE AUDIO EQUIPPED VEHICLES MAY EXHIBIT NOISE FROM THE SPEAKERS WHEN USING A BLUETOOTH ENABLED DEVICE, REGARDLESS OF SOUND LEVEL. HOWEVER, THE NOISE DOES NOT OCCUR WHEN USING A PORTABLE AUDIO DEVICE THAT IS CONNECTED TO THE VEHICLES Bulletin Number: 09-013-16-3161 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Bulletin Number: 09-014-18-3443a When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-018-13-2803 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE. WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09018173351 Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer Bulletin Number: 09-019-13-2805 TO IMPROVE HANDLING OF CUSTOMER CONCERNS WITH HANDS-FREE (BLUETOOTH) VEHICLE SYSTEMS, MAZDA LAUNCHED A NEW SERVICE PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. DUE TO THE COMPLEXITY OF SOFTWARE AND HAR Bulletin Number: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p Bulletin Number: 09-020-18-3458 Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as Bulletin Number: 09-020-18-3458a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-020-18-3458b Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-023-14-2924 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09-023-18-3475 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-024-13-2826 ON SOME VEHICLES, THE SURFACE OF THE DOOR TRIM ARM REST MAY PEEL OFF, RESULTING IN POOR APPEARANCE. THIS MAY BE CAUSED BY POOR ADHESION. THE SURFACE MAY PEEL WHEN THE ARM REST IS GRABBED BY HAND.AS A MASS-PRODUCTION IMPROVEMENT, ADDITIONAL Bulletin Number: 09-024-15-3050 SOME CUSTOMERS MAY EXPERIENCE INOPERATIVE FRONT DOOR WINDOW AUTO-CLOSING OPERATION WHEN USING THE WINDOW SWITCHES (A). THE WINDOW MOVES UPWARD, BUT AUTOMATICALLY RETURNS TO THE HALFWAY POSITION (AS IF THE JAM-SAFE WINDOW FUNCTION IS OPERATI Bulletin Number: 09-025-18-3479 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-027-14-2935 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH P Bulletin Number: 09-028-12-2701B THE MULTI INFORMATION DISPLAY (MID) AND NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. PLEASE CONTACT THE APPROPRIATE SOURCE BY REFERRING TO THE FOLLOWING TABLES. Bulletin Number: 09-030-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-030-14-2943 ON SOME VEHICLES, IT MAY BE DIFFICULT TO ADJUST THE DRIVER SEAT UP OR DOWN USING THE MANUAL SEAT LIFT LEVER. THIS MAY BE CAUSED BY A BROKEN FRONT SEAT SIDE COVER THAT INTERFERES WITH THE OPERATION OF THE SEAT LIFTER MECHA-NISM. THE COVER MA Bulletin Number: 09-030-15-3073 MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN Bulletin Number: 09-034-14-2956 IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO Bulletin Number: 09-034-18-3430 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-034-18-3430a In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-035-17-3080 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Bulletin Number: 09-037-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-037-13-2856 ON SOME VEHICLES, IT MAY BE DIFFICULT TO ADJUST THE DRIVER SEAT UP OR DOWN USING THE MANUAL SEAT LIFT LEVER. THIS MAY BE CAUSED BY A BROKEN FRONT SEAT SIDE COVER THAT INTERFERES WITH THE OPERATION OF THE SEAT LIFTER MECHA-NISM. THE COVER MA Bulletin Number: 09-039-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-039-12-2725 SOME VEHICLES MAY EXPERIENCE AN OCCASSIONAL AND UNEXPECTED ILLUMINATION OF THE CRUISE MAIN INDICATOR LIGHT (AMBER) WITH THE IGNITION KEY OPERATION CYCLE OF OFF-START-ON. IT CAN BE CANCELLED BY THE OPERATION OF EITHER AUTO CRUISE SWITCH OR T Bulletin Number: 09-039-13-2852 SOME VEHICLES MAY EXHIBIT A CHATTERING NOISE AND THE DRIVER-SIDE SEAT LIFT CANNOT BE ADJUSTED BECAUSE THE LOCK PLATE GUIDE COMES OFF THE GUIDE CAM WHEN OPERATING THE LIFT. IF THE LIFT LEVER IS THEN OPERATED WITH THE LOCK PLATE GUIDE OFF, TH Bulletin Number: 09-039-14-2923 SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-046-12-2744 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-049-14-2980 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-24-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 1066M SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER Bulletin Number: 1080M IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE Bulletin Number: 1098M WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Bulletin Number: 1099M WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE Bulletin Number: 1102M WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Bulletin Number: EFC-1-13-00444 MAZDA: INFORMATION REGARDING THE EVAPORATE EMISSION STANDARD LAUNCHING OF EMISSION RECALL 7113-L. *PE Bulletin Number: ER-7113-L MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE PCM SOFTWARE PARAMETERS ARE INCORRECT, ON CERTAIN VEHICLES, AND CAUSES VEHICLE TO EXCEED EVAPORATIVE EMISSION STANDARDS AND REQUIRE PCM TO BE REPROGRAMMED WITH UPDATED SOFTWARE TO C Bulletin Number: MT-003-18 The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Bulletin Number: MT-004-18 ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Bulletin Number: MT-012-18 If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Bulletin Number: MTI_1032 SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Bulletin Number: MTI_1034 THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Bulletin Number: MTI_1111 WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE Bulletin Number: SA-013-19 MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Bulletin Number: SA-020-19 Some vehicles (with L5 engine only) may exhibit the Check Engine Light ON with DTC P0606. This may be caused by corrosion on the C-31 connector due to moisture. Bulletin Number: SA-021-19 Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. This serv Bulletin Number: SA-029-19 Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Bulletin Number: SA-029-19a The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Bulletin Number: SA-055-17 Blind Spot Monitoring (BSM) system frequently asked questions (FAQ) Bulletin Number: SA-061-17 In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En Bulletin Number: SA-068-17 STOPPER PLATES FOR AIR BAG MODULE CONNECTORS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS. When removing the connector (1) to the air bag module (2), make sure to first lift the stopper plate (3) carefully using a flathead screwdriver (but do Bulletin Number: SA234 IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. Bulletin Number: SA285 OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR Bulletin Number: SA327 TAKATA RECALLS GENERAL INFORMATION PURPOSE: THIS PAGE WAS CREATED TO ASSIST WITH HANDLING TAKATA AIR BAG RECALLS. PROCESSES: PLEASE USE THESE PROCESS FLOWCHARTS TO PROPERLY HANDLE VEHICLES SUBJECT TO THE TAKATA AIR BAG RECALL. RECALL 82 Bulletin Number: SB-01-018-11 MAZDA: THERE IS A RATTLE NOISE FROM THE ENGINE DUE TO A STRETCHED TIMING CHAIN. *RM UPDATED 4/18/2012. *KB Bulletin Number: SB-01-021-11 MAZDA: FUEL PUMP OR PRESSURE LINE PIPE INSTALLATION/REMOVAL INFORMATION. *RM Bulletin Number: SB-01-027-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: SB-04-004-12 MAZDA: SEVERAL WIRING HARNESSES RUN UNDER MASTER CYLINDER AND EXTREME CAUTION IS TAKEN WHEN REFILLING OR REPLACING THE MASTER CYLINDER BRAKE FLUID, WHICH COULD POSSIBLY CAUSE A SHORT CIRCUIT IN WIRING HARNESS. MODEL 2007-2012 CX-7. Bulletin Number: SB-08-001-12 MAZDA: VEHICLES, WITH DRIVER/PASSENGER SIDE AIR BAGS, MAY EXPERIENCE WARNING ILLUMINATION FOR AIR BAGS, DTC B1994 AND/OR B1998. *PE Bulletin Number: SB-08-001-13 MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE Bulletin Number: SB-08-002-12 MAZDA: ON CERTAIN VEHICLES, PASSENGER AIRBAG DEACTIVATION (PAD) INDICATOR WILL ILLUMINATE DURING SERVICE. *PE Bulletin Number: SB-08-003-12 MAZDA: AIR BAG MODULE (INFLATOR NO. 1 AND NO. 2) CIRCUIT RESISTANCE HIGH AND AIR BAG SYSTEM WARNING LIGHT IS ON, DUE TO TERMINALS OF SHORT HARNESS BEING POORLY CONNECTED TO SAS CONTROL MODULE AND PASSENGER AIR BAG MODULE. MODELS 2007-1 Bulletin Number: SB-09-003-13 MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE Bulletin Number: SB-09-005-13 MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE Bulletin Number: SB-09-057-10 MAZDA: THERE IS CONDENSATION AND FOG IN THE FRONT AND REAR COMBINATION LIGHTS. *RM 2011 MAZDA CX-9 Bulletin Number: 00-001-13-2748 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-13-2748A MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 00-001-14-2912 IN SUPPORT OF THE 2007-14 CX-9, MAZDA WILL SHIP TO ALL DEALERS ONE (1) NEW SPECIAL SERVICE TOOL (SST). THE SST WILL BE SHIPPED AUTOMATICALLY BY MAZDAS TOOL VENDOR SNAP-ON TOOLS DURING THE MONTH OF APRIL 2014, AND COM-PLETING IN MAY 2014.TH Bulletin Number: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu Bulletin Number: 00-001-18-3446a Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-001-19-3560 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-002-14-2936 MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE Bulletin Number: 00-002-19-3561 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-18-3480 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro Bulletin Number: 00-003-18-3480a Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-19-3583 In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Bulletin Number: 00-004/12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 00-004-12-2741 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-004-16-3237 RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL. Bulletin Number: 01-001-19-3551 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-002-19-3552 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-003-15-3014 USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Bulletin Number: 01-004-19-3558 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-005-19-3548 Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close Bulletin Number: 01-006-15-3039 SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P219A:00 AND/OR P219B:00 STORED IN PCM MEMORY. THE DTCS MAY BE CAUSED BY ABNORMAL ELECTRICAL NOISE WITHIN THE ENGINE HARNESS OF CERTAIN VEHICLES. TO ELIMINATE THIS CONCERN, SEPARATE THE Bulletin Number: 01-008-13-2771 SOME VEHICLES MAY EXPERIENCE A MIL ILLUMINATION WITH DTCS P0123 AND/OR P0222 STORED IN MEMORY.DTC P0123: THROTTLE POSITION SENSOR NO.1 CIRCUIT HIGH INPUTDTC P0222: THROTTLE POSITION SENSOR NO.2 CIRCUIT LOW INPUTDTCS P0123 AND/OR P0222 MAY Bulletin Number: 01-008-15-3045 SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY. P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY CLOS Bulletin Number: 01-008/16 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-008-16-3162 SOME VEHICLES MAY EXHIBIT AN ENGINE COOLANT LEAK (A) BETWEEN THE LOWER RADIATOR HOSE (B) AND THE THERMOSTAT HOUSING (C). THE LOWER RADIATOR HOSE HAS BEEN MODIFIED TO IMPROVE SEALING PERFORMANCE. Bulletin Number: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-009-18-3452 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-010/15 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-010-15-3040 SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY A BROKEN FUEL TANK (B) INSULATOR (A) THAT IS HANGING DOWN AND CONTACTING THE PROPELLER SHAFT. THE RIVETS (C) MAY BREAK WHEN A LOAD OCCURS. THE Bulletin Number: 01-010-15-3040A SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY A BROKEN FUEL TANK (B) INSULATOR (A) THAT IS HANGING DOWN AND CONTACTING THE PROPELLER SHAFT. THE RIVETS (C) MAY BREAK WHEN A LOAD OCCURS. THE Bulletin Number: 01-012-15-3052 SOME VEHICLES MAY EXPERIENCE A LACK OF POWER AND THE WRENCH LIGHT COMES ON WITH DTCS P0123 / P0222 STORED IN MEMORY. WRENCH LIGHT: POWERTRAIN MALFUNCTION / REDUCED POWER WARNING LIGHT DTC: P0123:00 TP SENSOR NO.1 CIRCUIT HIGH INPUT. DTC Bulletin Number: 01-013-18-3478 Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed Bulletin Number: 01-014-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-014-14-2932 SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY. P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY CLOSE Bulletin Number: 01-016-18-3522 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-017-13-2802 SOME VEHICLES MAY EXPERIENCE A LACK OF POWER AND THE WRENCH LIGHT COMES ON WITH DTCS P0123 / P0222 STORED IN MEMORY.WRENCH LIGHT: POWERTRAIN MALFUNCTION / REDUCED POWER WARNING LIGHT DTC: P0123:00 TP SENSOR NO.1 CIRCUIT HIGH INPUT. DTC: Bulletin Number: 01-024/15 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-024-15-3110 SOME VEHICLES MAY EXHIBIT AN UNUSUAL RATTLE/BUZZING TYPE NOISE FROM THE PRESILENCER WHEN DRIVING AT APPROXIMATELY 1800 RPM. THE LOWER (REAR-SIDE) OF THE PRE-SILENCER MAY BE THERMALLY DEFORMED DUE TO INSUFFICIENT RIGIDITY (FEWER WELD SPOTS). Bulletin Number: 01-026-12-2731 SOME VEHICLES MAY EXHIBIT AN UNUSUAL RATTLE/BUZZING TYPE NOISE FROM THE PRESILENCER WHEN DRIVING AT APPROXIMATELY 1800 RPM. Bulletin Number: 01-027-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-027-13-2836 SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P219A:00 AND/OR P219B:00 STORED IN PCM MEMORY. THE DTCS MAY BE CAUSED BY ABNORMAL ELECTRICAL NOISE WITHIN THE ENGINE HARNESS OF CERTAIN VEHICLES. TO ELIMI-NATE THIS CONCERN, SEPARATE TH Bulletin Number: 01-027-13-2836a Some vehicles may experience MIL illumination with DTC P219A:00 and/or P219B:00 stored in PCM memory. The DTCs may be caused by abnormal electrical noise within the engine harness of certain vehicles. To elimi-nate this concern, separate th Bulletin Number: 02-001-13-2752 SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW TH Bulletin Number: 02-001-19-3550 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-002-16-3124 SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT UNDER Bulletin Number: 02-002-19-3546 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-003-18-3501 Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Bulletin Number: 02-004-13-2770 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770A SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770B SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 02-004-14-2976 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE. Bulletin Number: 02-004-19-3574 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-008-17-3354 Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. To eliminate Bulletin Number: 02-008-17-3354a Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. To eliminate Bulletin Number: 02-008-17-3354b Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli Bulletin Number: 02-008-18-3467 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-13-2854 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-16-3155 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-010-18-3477 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 03-001-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 03-001-12-2625A SOME VEHICLES MAY EXPERIENCE THE FRONT TIRE SPINNING AND/OR 4WD/DSC LIGHT FLASHES WITH NO DTCS STORED WHEN DRIVING UPHILL OR TAKING OFF FROM A STOP USING HARD ACCELERATION. Bulletin Number: 03-002-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 03-002-13-2786 IF REPLACEMENT OF THE RIGHT SIDE (RH) TRANSFER OIL SEAL (A), AND TRANSFER DUST SEAL (B) ARE NECESSARY, USE THE FOL-LOWING REPAIR PROCEDURE TO INSTALL THE NEW OIL SEALS.NOTE:DEFLECTOR (C) MAY NOT BE REUSED. Bulletin Number: 03-005-15-3016 IF REPLACEMENT OF THE RIGHT SIDE (RH) TRANSFER OIL SEAL (A), AND TRANSFER DUST SEAL (B) ARE NECESSARY, USE THE FOLLOWING REPAIR PROCEDURE TO INSTALL THE NEW OIL SEALS. Bulletin Number: 03-007-15-3091 SOME VEHICLES MAY EXPERIENCE VIBRATION DURING ACCELERATION AND/OR NOISE COMING FROM THE REAR OF THE VEHICLE. DUE TO ENVIRONMENTAL HEAT AND HEAT FROM THE EXHAUST SYSTEM, THE REAR DIFFERENTIAL MOUNTING RUBBER MAY BECOME HARDENED AND CRACKED, Bulletin Number: 04-001-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 04-001-13-2757 THE FRONT DISC PLATE FIXING SCREWS (A) HAVE BEEN DISCONTINUED. WITH THIS CHANGE, THE DISC PLATE (B) AND WHEEL HUB (C) HAVE BEEN MODIFIED WITHOUT FIXING HOLES, ELIMINATING THE NEED FOR THE FIXING SCREWS (A). Bulletin Number: 04-001-15-3053 SOME VEHICLES MAY EXHIBIT BRAKE FLUID SEEPAGE FROM THE BRAKE MASTER CYLINDER RESERVE TANK CAP. THE UPPER SURFACE OF THE RESERVE TANK MAY APPEAR DUSTY OR DIRTY WHERE THE BRAKE FLUID SEEPAGE HAS OCCURRED. THIS CONCERN MAY BE CAUSED BY A DECRE Bulletin Number: 04-001-19-3556 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-002-12 MAZDA: CLUNK/BANG NOISE DURING FIRST FORWARD MOVEMENT AFTER SITTING. THIS IS A NORMAL OPERATING NOISE OF THE ANTI-LOCK BRAKE SYSTEM (ABS). DO NOT ATTEMPT ANY REPAIRS. ALSO INCLUDED MODEL CX-5 YEAR 2013; MODEL CX-9 YEARS 2012-2013; MODEL MIA Bulletin Number: 04-002-14-2879 SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF TH Bulletin Number: 04-002-19-3545 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-003-18-3455 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-004-13-2853 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-004-14-2926 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-16-3160 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-18-3468 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 05-001-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 05-001-14-2876 SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING CONCERNS: ENGINE SURGING CONCERN WHEN THE VEHICLE IS DRIVEN UP HILL WITH THE CRUISE CONTROL ON. SHIFT SHOCK WHEN SHIFTING FROM N, R OR FROM P TO D. SHIFT SHOCK WHEN DOWN SHIFTI Bulletin Number: 05-001-14-2876A SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING CONCERNS:ENGINE SURGING CONCERN WHEN THE VEHICLE IS DRIVEN UP HILL WITH THE CRUISE CONTROL ON.SHIFT SHOCK WHEN SHIFTING FROM N, R OR FROM P TO D.SHIFT SHOCK WHEN DOWN SHIFTING FRO Bulletin Number: 05-001-14-2876B SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING CONCERNS:ENGINE SURGING CONCERN WHEN THE VEHICLE IS DRIVEN UP HILL WITH THE CRUISE CONTROL ON.SHIFT SHOCK WHEN SHIFTING FROM N, R OR FROM P TO D.SHIFT SHOCK WHEN DOWN SHIFTING FRO Bulletin Number: 05-001-16-3128 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-001-18-3453 Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-002-13-2777A ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 05-010-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 05-010-14-2960 SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY MOVING THE SELECTOR LEVER OUT OF P RANGE AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT IN EXTREMELY COLD TEMPERATURES (I.E. BELOW FREEZING). THE SELECTOR LEVER MOVEMENT MAY RETURN TO NORMAL AFTER RUN Bulletin Number: 06-003-14-2984 SOME VEHICLES MAY EXHIBIT AN ABNORMAL STEERING FEEL AND/OR NOISE WHILE DRIVING THE VEHICLE IN FREEZING TEMPERA-TURES, HOWEVER, THERE IS NO LOSS OF STEERING CONTROL.THIS MAY BE DUE TO OIL SEEPAGE FROM THE POWER STEERING OIL PUMP PRESSURE SWI Bulletin Number: 07-001-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 07-001-13-2759 SOME VEHICLES MAY EXHIBIT NO COLD AIR FROM THE FRONT/REAR VENTS AFTER THE INSTALLATION OF AN AFTERMARKET AUDIO UNIT. IMPROPER OPERATION OF THE ORIGINAL AUDIO SYSTEM MAY ALSO CAUSE THIS CONCERN. Bulletin Number: 07-002-13-2842 A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS Bulletin Number: 07-002-18-3432 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c Bulletin Number: 07-002-19-3616 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Bulletin Number: 08-001-13-2859 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Bulletin Number: 08-001-18-3457 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 08-001-19-3544 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 08-003/11 MAZDA: PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATION CONCERNS. *RM Bulletin Number: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Bulletin Number: 09-001-19-3553 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-002-19-3554 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Bulletin Number: 09-003-13-2776 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-003-16-3130 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA Bulletin Number: 09-003-19-3555 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-003-19-3555a Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-004-19-3543 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-005-11 MAZDA: THERE IS POSSIBLE EXCESSIVE CONDENSATION OR WATER INSIDE THE HEADLAMP UNIT ON MANY MAZDA MODELS. *RM Bulletin Number: 09-005-13-2781 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH Bulletin Number: 09-005-19-3562 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-007-14-2878 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-007-19-3564 Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-007-19-3564a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-008-17-3324 Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit Bulletin Number: 09-009/16 HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU Bulletin Number: 09-009-16-3150A SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-009-19-3566 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-011-18-3448 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-012-14-2891 WHEN REPLACING THE SIRIUSXM SATELLITE RADIO UNIT (OR A MAZDA CONNECT TUNER AND AMP UNIT (TAU)) WITH REPLACEMENT TUNER FOR ANY REASON, A CALL MUST BE MADE TO INFORM SIRIUSXM OF THE EXISTING RADIO ID AND THE NEW/ REPLACEMENT SAT RADIO ID AS S Bulletin Number: 09-013-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-013-12-2649A SOME BOSE AUDIO EQUIPPED VEHICLES MAY EXHIBIT NOISE FROM THE SPEAKERS WHEN USING A BLUETOOTH ENABLED DEVICE, REGARDLESS OF SOUND LEVEL. HOWEVER, THE NOISE DOES NOT OCCUR WHEN USING A PORTABLE AUDIO DEVICE THAT IS CONNECTED TO THE VEHICLES Bulletin Number: 09-013-16-3161 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-014-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-014-13-2790 SOME CUSTOMERS MAY EXPERIENCE A WATER LEAK FROM THE SUNROOF AFTER WASHING THE VEHICLE WITH A HIGH-PRESSURE CAR WASH SYSTEM. HIGH PRESSURE WATER FROM THE CAR WASH MAY DRIP FROM THE DRIP RAIL AND LEAK INTO THE CABIN. Bulletin Number: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Bulletin Number: 09-014-18-3443a When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-015/16 INCOMING CALL ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. THIS CONCERN MAY BE CAUSED BY BLUETOOTH MODULE SOFTWARE. CUSTOMERS Bulletin Number: 09-015-16-3163 SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY THE FIRST NAME OF THE PHONEBOOK / CONTACT LIST. THIS CONCERN MAY BE CAUSED BY THE BLUETOOTH MODULE SOFTWARE. Bulletin Number: 09-017-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-017-13-2794 SOME CUSTOMERS MAY EXPERIENCE A POWER LIFTGATE (PLG) THAT CLOSES BUT DOES NOT LATCH COMPLETELY WHEN THE PLG BUTTON IS PRESSED. Bulletin Number: 09-017-15-3023 SOME CUSTOMERS MAY NOTICE THE POWER WINDOW(S) ARE EITHER NOISY OR COMPLETELY INOPERATIVE WHILE OPERATING THE POWER WINDOW SWITCH. THIS MAY BE DUE TO THE POWER WINDOW MOTOR GEAR HAVING CHIPPED OR DAMAGED TEETH. TO ELIMINATE THIS CONCERN, THE Bulletin Number: 09-017-16-3169 SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR WIND NOISE FROM THE FRONT DOOR GLASS AREA WHILE DRIVING THE VEHI-CLE. THIS IS CAUSED BY A DEFORMED GLASS RUN CHANNEL (A). THE DEFORMED AREA IS LOCATED AT THE UPPER REAR CORNER OF THE RUN CHANN Bulletin Number: 09-018-13-2803 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE. WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09018173351 Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer Bulletin Number: 09-019-13-2805 TO IMPROVE HANDLING OF CUSTOMER CONCERNS WITH HANDS-FREE (BLUETOOTH) VEHICLE SYSTEMS, MAZDA LAUNCHED A NEW SERVICE PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. DUE TO THE COMPLEXITY OF SOFTWARE AND HAR Bulletin Number: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p Bulletin Number: 09-020-18-3458 Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as Bulletin Number: 09-020-18-3458a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-020-18-3458b Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-023-14-2924 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09-023-18-3475 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-025-18-3479 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-027-14-2935 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH P Bulletin Number: 09-028-12-2701B THE MULTI INFORMATION DISPLAY (MID) AND NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. PLEASE CONTACT THE APPROPRIATE SOURCE BY REFERRING TO THE FOLLOWING TABLES. Bulletin Number: 09-030-15-3073 MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN Bulletin Number: 09-034-14-2956 IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO Bulletin Number: 09-034-18-3430 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-034-18-3430a In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-035-17-3080 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Bulletin Number: 09-038-15-3080 SOME CUSTOMERS MAY COMPLAIN THAT THE DOORS DO NOT LOCK / UNLOCK WHEN PRESSING THE REQUEST SWITCH. THIS MAY BE CAUSED BY A TORN OR CRACKED REQUEST SWITCH RUBBER BUTTON (A). THE RUBBER SURFACE OF THE REQUEST SWITCH MAY BECOME GRADUALLY WORN O Bulletin Number: 09-039-13-2852 SOME VEHICLES MAY EXHIBIT A CHATTERING NOISE AND THE DRIVER-SIDE SEAT LIFT CANNOT BE ADJUSTED BECAUSE THE LOCK PLATE GUIDE COMES OFF THE GUIDE CAM WHEN OPERATING THE LIFT. IF THE LIFT LEVER IS THEN OPERATED WITH THE LOCK PLATE GUIDE OFF, TH Bulletin Number: 09-039-14-2923 SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-044-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-044-12-2723 SOME VEHICLES MAY EXHIBIT A VIBRATION ON THE DRIVER-SIDE REAR VIEW MIRROR (A) WHEN DRIVING ON A ROUGH ROAD OR HIGHWAY. THE MIRROR VIBRATION MAY GET WORSE WHEN VEHICLE SPEED IS OVER 65MPH (105KM/H). DURING THESE CONDITIONS, CUSTOMERS MAY COM Bulletin Number: 09-046-12-2744 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-049-14-2980 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 1066M SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER Bulletin Number: 1080M IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE Bulletin Number: 1098M WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Bulletin Number: 1099M WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE Bulletin Number: 1102M WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Bulletin Number: EFC1300513 SSP92 MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME ALL WHEEL DRIVE (AWD) VEHICLES, WARRANTY COVERAGE FOR VACUUM POWER BREAK BOOSTER UNITS SPECIFIC REPAIRS HAS BEEN EXTENDED TO 90,000 MILES OR 7 YEARS FROM ORIGINAL WARRANTY START Bulletin Number: MT-003-18 The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Bulletin Number: MT-004-18 ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Bulletin Number: MT-012-18 If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Bulletin Number: MTI_1032 SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Bulletin Number: MTI_1034 THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Bulletin Number: MTI_1111 WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE Bulletin Number: RF-18-03 EXHAUST PIPE GASKET OPEN END: There has been some concern with the open end of hoop design being considered a defect in the gasket for P/N AJ17-40-305. The end of this ?hoop? is intentionally modified to press fix the gasket on the exhaust Bulletin Number: SA-004-18 ome customers may complain of a check engine light on while driving the vehicle. If DTCs P2A04:00, P2272:00 and/or other DTCs are found during diagnosis, follow the repair procedure below. P2A04:00 - HO2S (LH) circuit range/performance, P2 Bulletin Number: SA-004-19 Some customers may complain of a check engine light on while driving the vehicle. If DTCs P2A04:00, P2272:00 and/or other DTCs are found during diagnosis, follow the repair procedure below. P2A04:00 - HO2S (LH) circuit range/performance, P2 Bulletin Number: SA-013-19 MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Bulletin Number: SA-021-19 Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. This serv Bulletin Number: SA-029-19 Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Bulletin Number: SA-029-19a The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Bulletin Number: SA-055-17 Blind Spot Monitoring (BSM) system frequently asked questions (FAQ) Bulletin Number: SA-061-17 In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En Bulletin Number: SA-068-17 STOPPER PLATES FOR AIR BAG MODULE CONNECTORS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS. When removing the connector (1) to the air bag module (2), make sure to first lift the stopper plate (3) carefully using a flathead screwdriver (but do Bulletin Number: SA234 IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. Bulletin Number: SA285 OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR Bulletin Number: SA327 TAKATA RECALLS GENERAL INFORMATION PURPOSE: THIS PAGE WAS CREATED TO ASSIST WITH HANDLING TAKATA AIR BAG RECALLS. PROCESSES: PLEASE USE THESE PROCESS FLOWCHARTS TO PROPERLY HANDLE VEHICLES SUBJECT TO THE TAKATA AIR BAG RECALL. RECALL 82 Bulletin Number: SB-01-001-12 MAZDA: MIL ON WITH DTC'S P0123 AND / OR P0222. THIS COULD HAPPEN DUE TO ABNORMAL ELECTRICAL NOISE WITHIN THE ENGINE HARNESS. *KB Bulletin Number: SB-01-008-13 MAZDA: IN CERTAIN VEHICLES, WITHIN THE ENGINE HARNESS, THERE ARE SOME ABNORMAL ELECTRICAL NOISES. MODELS 2011-2013 CX-9, 2011-2013 MAZDA6. *PE Bulletin Number: SB-01-017-13 MAZDA: THE WRENCH LIGHT COMES AND A LACK OF POWER IS EXPERIENCE, IN SOME VEHICLES, DUE TO DTCS P0123/P0222. MODEL 2011-2013 CX-9. *PE Bulletin Number: SB-03-005-11 MAZDA: BULLETIN PROVIDING INFORMATION REGARDING SOME VEHICLES, TAKING OFF FROM A STOP OR DRIVING UPHILL USING HARD ACCELERATION, WILL EXPERIENCE FRONT TIRE SPINNING AND/OR 4WD/DSC LIGHT FLASHING. *PE Bulletin Number: SB-08-001-13 MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE Bulletin Number: SB-08-002-12 MAZDA: ON CERTAIN VEHICLES, PASSENGER AIRBAG DEACTIVATION (PAD) INDICATOR WILL ILLUMINATE DURING SERVICE. *PE Bulletin Number: SB-09-003-13 MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE Bulletin Number: SB-09-005-13 MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE Bulletin Number: SB-09-057-10 MAZDA: THERE IS CONDENSATION AND FOG IN THE FRONT AND REAR COMBINATION LIGHTS. *RM Bulletin Number: SSP92 In relation to on-going warranty extension program SSP92 (effective from April 2014), which extended the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD, Mazda Motor Corporation has d Bulletin Number: SSP92 Mazda Motor Corporation is extending the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD and produced from July 28, 2009 through December 2, 2013. The warranty for this repair will be Bulletin Number: SSP-93 MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE ORIGINAL WARRANTY DATE HAS BEEN EXTENDED TO 7 YEARS OR 90,000 MILES WHICHEVER COMES FIRST FOR SPECIFIC POWER BRAKE REPAIRS. MODEL 2007-2013 CX-9. *PE Bulletin Number: SSP93 Mazda Motor Corporation is extending the warranty coverage for specific repairs for vacuum power brake booster units on 2007-2013 CX-9 vehicles produced from October 24, 2006 through April 26, 2013. The warranty for this repair will be exte 2011 MAZDA MAZDA2 Bulletin Number: 00-001-13-2748 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-13-2748A MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu Bulletin Number: 00-001-18-3446a Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-001-19-3560 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-002-14-2936 MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE Bulletin Number: 00-002-19-3561 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-18-3480 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro Bulletin Number: 00-003-18-3480a Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-19-3583 In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Bulletin Number: 00-004-12-2741 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-004-16-3237 RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL. Bulletin Number: 01-001-19-3551 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-002-19-3552 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-003-15-3014 USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Bulletin Number: 01-004-19-3558 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-009-18-3452 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-012-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-012-13-2772 SOME VEHICLES MAY EXHIBIT AN UNUSUAL SQUEAK NOISE WHEN THE ENGINE IS IDLING, OR JUST AT THE MOMENT WHEN THE ENGINE IS SHUT OFF. THE NOISE MAY BE AUDIBLE FROM INSIDE THE VEHICLE IF ONE OR MORE WINDOWS ARE OPEN, OR IF ANY PASSENGER IS OPENING Bulletin Number: 01-014-15-3055A FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT Bulletin Number: 01-016-18-3522 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 02-001-13-2752 SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW TH Bulletin Number: 02-001-19-3550 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-002-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 02-002-14-2949 SOME VEHICLES MAY EXHIBIT A CREAK/SQUEAK TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING OVER BUMPS. NOISE MAY BE CAUSED BY THE REAR SHOCK ABSORBER ROD SURFACE (A) STICKING TO THE BUMP STOPPER (B) AND/OR THE BUMP STOPPER STICKIN Bulletin Number: 02-002-16-3124 SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT UNDER Bulletin Number: 02-002-19-3546 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-003-18-3501 Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Bulletin Number: 02-004-13-2770 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770A SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770B SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 02-004-14-2976 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE. Bulletin Number: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-008-18-3467 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-13-2854 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-16-3155 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-010-18-3477 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 04-001-19-3556 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-002-14-2879 SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF TH Bulletin Number: 04-002-19-3545 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-003-18-3455 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-004-13-2853 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-004-14-2926 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-16-3160 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-18-3468 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 05-001-16-3128 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-001-18-3453 Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-002-13-2777 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 05-002-13-2777A ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 06-001-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 06-001-13-2821 WHEN DRIVING STRAIGHT ON A ROUGH ROAD AT APPROXIMATELY 6-19 MPH (10-30 KM/H), SOME VEHICLES MAY EXHIBIT A RATTLE NOISE FROM THE FRONT PASSENGER SIDE FLOOR. Bulletin Number: 07-002-13-2842 A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS Bulletin Number: 07-002-18-3432 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c Bulletin Number: 07-002-19-3616 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Bulletin Number: 08-001-13-2859 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Bulletin Number: 08-001-18-3457 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 08-001-19-3544 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 08-003/11 MAZDA: PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATION CONCERNS. *RM Bulletin Number: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Bulletin Number: 09-002-19-3554 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Bulletin Number: 09-003-13-2776 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-003-16-3130 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA Bulletin Number: 09-003-19-3555 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-003-19-3555a Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-004-19-3543 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-005-11 MAZDA: THERE IS POSSIBLE EXCESSIVE CONDENSATION OR WATER INSIDE THE HEADLAMP UNIT ON MANY MAZDA MODELS. *RM Bulletin Number: 09-005-13-2781 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH Bulletin Number: 09-005-19-3562 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-007-14-2878 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-008-17-3324 Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit Bulletin Number: 09-009-19-3566 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-011-18-3448 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-013-16-3161 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Bulletin Number: 09-014-18-3443a When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-018-13-2803 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE. WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09018173351 Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer Bulletin Number: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p Bulletin Number: 09-023-14-2924 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09-025-18-3479 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-027-14-2935 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH P Bulletin Number: 09-029-15-3062 ON SOME VEHICLES, THE FUEL FILLER LID WILL NOT OPEN/CLOSE. THIS MAY BE CAUSED BY SNOW WITH ROAD SALT BEING BROUGHT INTO THE FOOTWELL AREA. THE MELTED SALT WATER THEN FLOWS ALONG THE OPENER LEVER (A) AND ENTERS INTO THE CABLE (B) CAUSING THE Bulletin Number: 09-030-15-3073 MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN Bulletin Number: 09-034-14-2956 IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO Bulletin Number: 09-034-18-3430 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-034-18-3430a In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-035-17-3080 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Bulletin Number: 09-043-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-043-12-2676A SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE NOISE IN THE DRIVERS SEAT (A) WHEN STOPPING OR STARTING THE VEHICLE. THIS RATTLE NOISE IS CAUSED BY A GAP BETWEEN THE SEAT FRAME AND THE LINK BRACKET. TO CORRECT THE PROBLEM, A BRACKET AND SEAT S Bulletin Number: 09-046-12-2744 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-049-14-2980 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 1080M IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE Bulletin Number: 1098M WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Bulletin Number: 1099M WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE Bulletin Number: 1102M WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Bulletin Number: 13-07R SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: MT-003-18 The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Bulletin Number: MT-004-18 ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Bulletin Number: MT-012-18 If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Bulletin Number: MTI_1032 SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Bulletin Number: MTI_1034 THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Bulletin Number: MTI_1111 WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE Bulletin Number: SA-013-19 MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Bulletin Number: SA-029-19 Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Bulletin Number: SA-029-19a The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Bulletin Number: SA-061-17 In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En Bulletin Number: SA234 IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. Bulletin Number: SB-06-002-12 MAZDA: WHILE DRIVING, THE PASSENGER SIDE FLOOR WOULD MAKE RATTLING NOISE WHEN ON ROUGH ROADS. *PE Bulletin Number: SB-08-001-13 MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE Bulletin Number: SB-09-003-13 MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE Bulletin Number: SB-09-005-13 MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE Bulletin Number: SB-09-051-10 MAZDA: LIFTGATE DOES NOT OPEN PROPERLY OR CLOSE PROPERLY. WHEN USING THE ELECTRONIC OPENER, THE LIFTGATE WILL OPEN PARTIALLY AND LOCK. *RM Bulletin Number: SB-09-057-10 MAZDA: THERE IS CONDENSATION AND FOG IN THE FRONT AND REAR COMBINATION LIGHTS. *RM 2011 MAZDA MAZDA3 Bulletin Number: 00-001-13-2748 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-13-2748A MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu Bulletin Number: 00-001-18-3446a Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-001-19-3560 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-002-14-2936 MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE Bulletin Number: 00-002-19-3561 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-18-3480 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro Bulletin Number: 00-003-18-3480a Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-19-3583 In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Bulletin Number: 00-004-12-2741 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-004-16-3237 RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL. Bulletin Number: 01-001-19-3551 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-002-19-3552 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-003-15-3014 USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Bulletin Number: 01-004-19-3558 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-005-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-005-13-2738 SOME VEHICLES MAY EXPERIENCE DIFFICULTY WITH ENGINE STARTING IN THE WINTER (CRANKS BUT NO START), BUT CAN BE STARTED USING THE DE-CHOKE MODE WITH NO DTC RECORDED. THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. TO CORRECT THE PROBLEM, Bulletin Number: 01-005-13-2738A SOME VEHICLES MAY EXPERIENCE DIFFICULTY WITH ENGINE STARTING IN THE WINTER (CRANKS BUT NO START), BUT CAN BE STARTED USING THE DE-CHOKE MODE WITH NO DTC RECORDED. THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. TO CORRECT THE PROBLEM, Bulletin Number: 01-005-13BB SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-005-19-3548 Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close Bulletin Number: 01-008-15-3045 SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY. P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY CLOS Bulletin Number: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-009-18-3452 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-013-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-013-13-2791 SOME VEHICLES MAY EXHIBIT A SQUEAK NOISE FROM THE ENGINE COMPARTMENT WHEN THE VEHICLE STARTS MOVING AND/OR AT THE TIME OF TRANSMISSION SHIFTING. THIS IS CAUSED BY STICK-SLIP NOISE OCCURRING AT THE CONTACT SURFACES BETWEEN THE NO. 4 ENGINE M Bulletin Number: 01-013-15-3048 SOME CUSTOMERS MAY COMPLAIN THAT THE FUEL TANK IS DIFFICULT TO FILL UP. THIS CONCERN MAY BE CAUSED BY IMPROPER OPERATION OF THE NON-RETURN VALVE IN THE FUEL TANK (TEMPORARILY STUCK OPEN). THE PRODUCTION PROCESS OF THE FUEL TANK HAS BEEN IMP Bulletin Number: 01-013-18-3478 Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed Bulletin Number: 01-014-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-014-14-2932 SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY. P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY CLOSE Bulletin Number: 01-015-16-3234 SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2096:00 (TARGET A/F FEEDBACK SYSTEM TOO LEAN). THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. TO ELIMINATE THE CONCERN, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED. Bulletin Number: 01-016-16-3220 THERE IS A CONCERN THAT SOME WATER PUMPS ARE BEING REPLACED THAT ARE NOT FAULTY, DUE TO SIGNS OF A VERY SMALL COOLANT LEAK FROM THE BLEED HOLE. THIS SERVICE BULLETIN IS TO INFORM YOU ABOUT THE WATER PUMP SEALING MECHA-NISM AND THE CRITERIA Bulletin Number: 01-016-18-3522 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-021-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-021-12-2695B SOME VEHICLES MAY EXHIBIT A SQUEAK NOISE FROM THE ENGINE COMPARTMENT WHEN THE VEHICLE STARTS MOVING AND/OR AT THE TIME OF TRANSMISSION SHIFTING. THIS IS CAUSED BY STICK-SLIP NOISE OCCURING AT THE CONTACT SURFACES BETWEEN THE NO. 4 ENGINE MO Bulletin Number: 01-021-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-021-13-2817 SOME VEHICLES MAY EXPERIENCE THE MIL ON WITH DTC P0128:00 (THERMOSTAT STUCK OPEN). THIS CONCERN IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED. Bulletin Number: 01-021-13-2817A SOME VEHICLES MAY EXPERIENCE THE MIL ON WITH DTC P0128:00 (THERMOSTAT STUCK OPEN). THIS CONCERN IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED. Bulletin Number: 01-021-13-2817B SOME VEHICLES MAY EXPERIENCE THE MIL ON WITH DTC P0128:00 (THERMOSTAT STUCK OPEN). THIS CONCERN IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED. Bulletin Number: 02-001-13-2752 SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW TH Bulletin Number: 02-001-19-3550 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-002-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 02-002-13-2749 SOME VEHICLES WITH THE REAR SHOCK ABSORBER (PART NUMBER BBM3-28-910 WITH ANY SUFFIX) MAY EXHIBIT FLUID LEAK-AGE, AND SOMETIMES A CLUNKING NOISE. THIS IS CAUSED BY THE INNER SEAL OF THE REAR SHOCK ABSORBER BEING DAM-AGED BY A STRONG FORCE AN Bulletin Number: 02-002-16-3124 SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT UNDER Bulletin Number: 02-002-19-3546 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-003-18-3501 Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Bulletin Number: 02-004-13-2770 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770A SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770B SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 02-004-14-2976 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE. Bulletin Number: 02-004-19-3574 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 02-005-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 02-005-12-2717 SOME VEHICLES MAY EXHIBIT A RATTLE TYPE NOISE COMING FROM THE REAR STABILIZER WHEN DRIVING OVER A ROAD BUMP. THIS NOISE MAY BE CAUSED BY A LOOSE REAR STABILIZER CONTROL LINK. Bulletin Number: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-008-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 02-008-13-2811 SOME VEHICLES MAY EXHIBIT A SQUEAKING OR KNOCKING NOISE FROM THE REAR OF THE VEHICLE WHEN PASSING OVER A BUMP. THIS IS CAUSED BY DUST ENTERING BETWEEN THE REAR STABILIZER BUSHING AND STABILIZER BAR, WHICH WEARS DOWN THE BUSHING. TO CORRECT Bulletin Number: 02-008-18-3467 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-13-2854 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-16-3155 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-010-18-3477 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 03-001-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 03-001-14-2919 SOME NEW VEHICLES MAY EXHIBIT OIL SEEPAGE UNDERNEATH THE BEARING BRACKET (A) ON THE RIGHT SIDE OF THE JOINT SHAFT. THIS IS CAUSED BY THE OIL CONTENT SEPARATING FROM THE GREASE APPLIED TO THE BEARING AND SPLINE SEEPING FROM THE SEAL AND BRAC Bulletin Number: 04-001-19-3556 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-002-13-2812 SOME VEHICLES (EQUIPPED WITH DSC) MAY EXPERIENCE THE ABS WARNING LIGHT ON WITH DTCS C0020:1C AND U0415:92 STORED IN MEMORY. C0020:71 MAY ALSO BE STORED. DTC C0020:1C: ABS MOTOR MONITOR SIGNAL DOES NOT CORRESPOND TO ABS HU/CM ON/OFF SIGNAL Bulletin Number: 04-002-14-2879 SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF TH Bulletin Number: 04-002-19-3545 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-003-18-3455 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-004-13-2853 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-004-14-2926 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-16-3160 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-18-3468 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 05-001-16-3128 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-001-18-3453 Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-002-13-2777 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 05-002-13-2777A ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 07-002-13-2842 A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS Bulletin Number: 07-002-18-3432 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c Bulletin Number: 07-002-19-3616 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Bulletin Number: 08-001-13-2859 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Bulletin Number: 08-001-18-3457 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 08-001-19-3544 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 08-003-17-3345 Mazda Motor Corporation is going to evaluate the following inflators to ensure the safety of the inflator with a desiccant. In order to do this, MNAO is collecting inflators for evaluation in certain zones. For 2003-2008 Mazda6 (including M Bulletin Number: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Bulletin Number: 09-001-19-3553 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-002-19-3554 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Bulletin Number: 09-003-13-2776 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-003-16-3130 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA Bulletin Number: 09-003-19-3555 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-003-19-3555a Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-004-19-3543 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-005-11 MAZDA: THERE IS POSSIBLE EXCESSIVE CONDENSATION OR WATER INSIDE THE HEADLAMP UNIT ON MANY MAZDA MODELS. *RM Bulletin Number: 09-005-13-2781 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH Bulletin Number: 09-005-19-3562 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-007-14-2878 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-007-19-3564 Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-007-19-3564a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-008-17-3324 Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit Bulletin Number: 09-009/16 HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU Bulletin Number: 09-009-16-3150A SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-009-19-3566 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-011-18-3448 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-012-14-2891 WHEN REPLACING THE SIRIUSXM SATELLITE RADIO UNIT (OR A MAZDA CONNECT TUNER AND AMP UNIT (TAU)) WITH REPLACEMENT TUNER FOR ANY REASON, A CALL MUST BE MADE TO INFORM SIRIUSXM OF THE EXISTING RADIO ID AND THE NEW/ REPLACEMENT SAT RADIO ID AS S Bulletin Number: 09-013-15-3036 SOME VEHICLES MAY EXHIBIT A RATTLING NOISE FROM INSIDE THE FRONT DOOR WHEN THE DOOR VIBRATES WHILE DRIVING OR WHEN THE AUDIO SYSTEM BASS IS TURNED UP. THIS IS CAUSED BY A WORN PAD (A) ON THE WINDOW REGULATOR CABLE FROM REPEATED OPERATION OF Bulletin Number: 09-013-16-3161 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-014-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-014-14-2880 SOME VEHICLES MAY EXHIBIT RUST ON THE BOTTOM OF THE REAR DOOR GLASS GUIDE (A) FROM CONTACT WITH THE REAR BELTLINE MOLDING (B). THIS IS CAUSED BY A VIBRATION WHILE DRIVING. Bulletin Number: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Bulletin Number: 09-014-18-3443a When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-018-13-2803 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE. WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09018173351 Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer Bulletin Number: 09-019-13-2805 TO IMPROVE HANDLING OF CUSTOMER CONCERNS WITH HANDS-FREE (BLUETOOTH) VEHICLE SYSTEMS, MAZDA LAUNCHED A NEW SERVICE PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. DUE TO THE COMPLEXITY OF SOFTWARE AND HAR Bulletin Number: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p Bulletin Number: 09-020-18-3458 Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as Bulletin Number: 09-020-18-3458a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-020-18-3458b Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-023-14-2924 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09-023-18-3475 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-025-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-025-14-2925 SOME VEHICLES MAY EXHIBIT A CRACKING NOISE ORIGINATED AT THE POSITIONING PINS NEAR THE TOP CORNERS OF THE WINDSHIELD AND/OR REAR WINDOW WHEN DRIVING ON UNEVEN ROAD SURFACE. THIS HAPPENS WHEN THE AMBIENT TEMPERATURE IS APPROXIMATELY 14 °F (- Bulletin Number: 09-025-14-2925A SOME VEHICLES MAY EXHIBIT A CRACKING NOISE ORIGINATED AT THE POSITIONING PINS NEAR THE TOP CORNERS OF THE WIND-SHIELD AND/OR REAR WINDOW WHEN DRIVING ON UNEVEN ROAD SURFACE. THIS HAPPENS WHEN THE AMBIENT TEMPERATURE IS APPROXIMATELY 14 °F ( Bulletin Number: 09-025-18-3479 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-027-14-2935 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH P Bulletin Number: 09-027-16-3197 SOME VEHICLES MAY EXHIBIT RUST OR BLISTERING ON THE INNER SIDE OF THE LIFTGATE/TRUNK LID, WHERE IT CONTACTS THE WEATHERSTRIP (AS SHOWN BELOW). THE PAINT MAY BECOME DAMAGED BY WEATHERSTRIP CHAFING CAUSED BY LIFTGATE/TRUNK LID VIBRATION WHILE Bulletin Number: 09-028-12-2701B THE MULTI INFORMATION DISPLAY (MID) AND NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. PLEASE CONTACT THE APPROPRIATE SOURCE BY REFERRING TO THE FOLLOWING TABLES. Bulletin Number: 09-030-15-3073 MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN Bulletin Number: 09-034-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-034-12-2708A SOME VEHICLES MAY EXHIBIT A NOISE FROM THE MAP LIGHT (A) WHILE DRIVING OR AT IDLE. THIS IS CAUSED BY ONE OF TWO THINGS. 1. EXCESSIVE CLEARANCE BETWEEN THE MAP LIGHT AND LAMP UNIT POSITIONING RIB (FOR MAZDA3 VEHICLES WITH VINS LOWER THAN JM1 Bulletin Number: 09-034-14-2956 IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO Bulletin Number: 09-034-18-3430 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-034-18-3430a In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-035-17-3080 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Bulletin Number: 09-038-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-038-14-2957 SOME CUSTOMERS MAY COMPLAIN ABOUT EITHER OF THE FOLLOWING CONCERNS:A.THE DASHBOARD UPPER PANEL IS STICKY. B.THE DASHBOARD UPPER PANEL JUST ABOVE THE INFORMATION DISPLAY (A) IS WARPING, GENERATING A GAP (B). Bulletin Number: 09-039-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-039-12-2725 SOME VEHICLES MAY EXPERIENCE AN OCCASSIONAL AND UNEXPECTED ILLUMINATION OF THE CRUISE MAIN INDICATOR LIGHT (AMBER) WITH THE IGNITION KEY OPERATION CYCLE OF OFF-START-ON. IT CAN BE CANCELLED BY THE OPERATION OF EITHER AUTO CRUISE SWITCH OR T Bulletin Number: 09-039-14-2923 SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-046-12-2744 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-046-17-3401 DASHBOARD UPPER PANEL WARPING. This TSB has been superseded to SSPA9. Bulletin Number: 09-049-14-2980 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-050-16-3243 SOME CUSTOMERS MAY COMPLAIN ABOUT THE DASHBOARD UPPER PANEL JUST ABOVE THE INFORMATION DISPLAY (A) IS WARPING, GENERATING A GAP (B). REPLACE DASHBOARD. Bulletin Number: 1066M SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER Bulletin Number: 1080M IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE Bulletin Number: 1098M WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Bulletin Number: 1099M WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE Bulletin Number: 1102M WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Bulletin Number: 1107M WHEN PERFORMING ELECTRICAL REPAIRS ON THE INSTRUMENT PANEL HARNESS (E.G. 2010 MAZDA3 DASHBOARD UPPER PANEL STICKY SURFACE SSP99), TAKE CAUTION WHEN RE-CONNECTING CONNECTORS 0918-501 AND 0920-403. BOTH CONNECTORS ARE IDENTICAL AND NEAR THE S Bulletin Number: MD-04-10 MAZDA: INFORMATION REGARDING THE INSTALLATION OF COUNTERFEIT AIR BAGS, IF INSTALLED BY INDEPENDENT SHOP, OR IS OEM FROM FACTORY OR DEALER INSTALLED AND TO CONTACT DEALERS OR MANUFACTURER IF CONCERN OR UNSURE OF AIR BAGS IN VEHICLES. MODEL Bulletin Number: MDE-2004 MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION PROVIDED REGARDING THE SELLING AND IMPORTING OF COUNTERFEIT AIRBAGS MANUFACTURED IN CHINA, INSTALLING IN SOME VEHICLES. MODELS 2004, 2010-2012 MAZDA3. *PE Bulletin Number: MT-003-18 The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Bulletin Number: MT-004-18 ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Bulletin Number: MT-012-18 If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Bulletin Number: MTI_1032 SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Bulletin Number: MTI_1034 THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Bulletin Number: MTI_1111 WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE Bulletin Number: RF-11-12R SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: RF-12-17 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: RF-13-04 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: SA-013-19 MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Bulletin Number: SA-029-19 Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Bulletin Number: SA-029-19a The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Bulletin Number: SA-050-17 CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or ot Bulletin Number: SA-061-17 In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En Bulletin Number: SA234 IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. Bulletin Number: SA285 OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR Bulletin Number: SA289 IF YOU ENCOUNTER THE HAZARD WARNING LIGHTS STAYING ON AFTER A DASH REPAIR, YOU MAY HAVE CROSSED THE HAZARD WARNING SWITCH CONNECTOR WITH ANOTHER CONNECTOR, SUCH AS THE BLUETOOTH MICROPHONE CONNECTOR. THE TWO CONNECTORS HAVE THE SAME NUMBER Bulletin Number: SB-01-018-11 MAZDA: THERE IS A RATTLE NOISE FROM THE ENGINE DUE TO A STRETCHED TIMING CHAIN. *RM UPDATED 4/18/2012. *KB Bulletin Number: SB-04-002-13 MAZDA: THE ABS WARNING LIGHT COMES ON AND ABS MOTOR MONITOR SIGNAL FAILS TO CORRESPOND TO ABS HU/CM ON/OFF SIGNAL AND HAPPENS IN AREA WHERE THERE IS HIGH AMBIENT TEMPERATURES AND HUMIDITY. MODEL 2010-2011 MAZDA3. *PE Bulletin Number: SB-08-001-13 MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE Bulletin Number: SB-09-003-13 MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE Bulletin Number: SB-09-005-13 MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE Bulletin Number: SB-09-034-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: SB-09-051-10 MAZDA: LIFTGATE DOES NOT OPEN PROPERLY OR CLOSE PROPERLY. WHEN USING THE ELECTRONIC OPENER, THE LIFTGATE WILL OPEN PARTIALLY AND LOCK. *RM Bulletin Number: SB-09-057-10 MAZDA: THERE IS CONDENSATION AND FOG IN THE FRONT AND REAR COMBINATION LIGHTS. *RM Bulletin Number: SB-2010 MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING IMPORTING AND SELLING OF COUNTERFEIT AIRBAGS MANUFACTURED IN CHINA AND SOME 2004, 2010-2012 MAZDA3 VEHICLES MAY HAVE THEM INSTALLED. *PE Bulletin Number: SSPA0 2009-2013 Mazda6 Dashboard Upper Panel (Crash Pad) Sticky Surface Warranty Extension Program ? Special Service Program (SSP) A0 - Mazda has now opened Warranty Extension SSPA0 to subject vehicles in all states. On April 23, 2018 parts avail Bulletin Number: SSPA0 Parts ordering process for SSPA0 2009-2013 Mazdas6 Sticky Dashboard - Crash pad warranty extension. Effective today, March 23rd orders for the Mazda6 crash pad, part number GSYL-60-350 can be placed using the DAG Restricted Parts Order scre Bulletin Number: SSPA9 Mazda Motor Corporation is extending the warranty coverage for specific repair of instrument panel on certain 2010-2013 Mazda3 vehicles produced from May 6, 2010 through July 19, 2013. The warranty coverage for instrument panel replacement 2011 MAZDA MAZDA5 Bulletin Number: 00-001-13-2748 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-13-2748A MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu Bulletin Number: 00-001-18-3446a Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-001-19-3560 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-002-14-2936 MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE Bulletin Number: 00-002-19-3561 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-18-3480 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro Bulletin Number: 00-003-18-3480a Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-19-3583 In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Bulletin Number: 00-004-12-2741 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-004-16-3237 RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL. Bulletin Number: 01-001-19-3551 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-002-19-3552 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-003-15-3014 USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Bulletin Number: 01-004-19-3558 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-009-18-3452 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-016-16-3220 THERE IS A CONCERN THAT SOME WATER PUMPS ARE BEING REPLACED THAT ARE NOT FAULTY, DUE TO SIGNS OF A VERY SMALL COOLANT LEAK FROM THE BLEED HOLE. THIS SERVICE BULLETIN IS TO INFORM YOU ABOUT THE WATER PUMP SEALING MECHA-NISM AND THE CRITERIA Bulletin Number: 01-016-18-3522 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 02-001-13-2752 SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW TH Bulletin Number: 02-001-19-3550 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-002-16-3124 SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT UNDER Bulletin Number: 02-002-19-3546 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-004-13-2770 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770A SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770B SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 02-004-19-3574 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-008-18-3467 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-13-2854 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-16-3155 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-010-18-3477 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 04-001-19-3556 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-002-14-2879 SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF TH Bulletin Number: 04-002-19-3545 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-003-18-3455 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-004-13-2853 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-004-14-2926 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-16-3160 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-18-3468 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 05-001-16-3128 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-001-18-3453 Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-002-13-2777 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 05-002-13-2777A ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 07-002-13-2842 A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS Bulletin Number: 07-002-18-3432 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c Bulletin Number: 07-002-19-3616 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Bulletin Number: 08-001-13-2859 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Bulletin Number: 08-001-18-3457 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 08-001-19-3544 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Bulletin Number: 09-001-19-3553 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-002-19-3554 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Bulletin Number: 09-003-13-2776 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-003-16-3130 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA Bulletin Number: 09-003-19-3555 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-003-19-3555a Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-004-19-3543 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-005-13-2781 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH Bulletin Number: 09-005-19-3562 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-007-14-2878 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-007-19-3564 Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-007-19-3564a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-008-17-3324 Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit Bulletin Number: 09-009/16 HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU Bulletin Number: 09-009-16-3150A SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-009-19-3566 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-011-18-3448 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-012-14-2891 WHEN REPLACING THE SIRIUSXM SATELLITE RADIO UNIT (OR A MAZDA CONNECT TUNER AND AMP UNIT (TAU)) WITH REPLACEMENT TUNER FOR ANY REASON, A CALL MUST BE MADE TO INFORM SIRIUSXM OF THE EXISTING RADIO ID AND THE NEW/ REPLACEMENT SAT RADIO ID AS S Bulletin Number: 09-013-16-3161 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Bulletin Number: 09-014-18-3443a When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-019-13-2805 TO IMPROVE HANDLING OF CUSTOMER CONCERNS WITH HANDS-FREE (BLUETOOTH) VEHICLE SYSTEMS, MAZDA LAUNCHED A NEW SERVICE PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. DUE TO THE COMPLEXITY OF SOFTWARE AND HAR Bulletin Number: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p Bulletin Number: 09-020-18-3458 Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as Bulletin Number: 09-020-18-3458a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-020-18-3458b Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-023-18-3475 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-025-18-3479 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-027-14-2935 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH P Bulletin Number: 09-034-14-2956 IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO Bulletin Number: 09-034-18-3430 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-034-18-3430a In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-035-17-3080 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Bulletin Number: 09-039-14-2923 SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-046-12-2744 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-049-14-2980 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 1066M SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER Bulletin Number: 1080M IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE Bulletin Number: 1098M WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Bulletin Number: 1099M WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE Bulletin Number: MT-003-18 The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Bulletin Number: MT-004-18 ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Bulletin Number: MT-012-18 If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Bulletin Number: MTI_1032 SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Bulletin Number: MTI_1034 THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Bulletin Number: MTI_1111 WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE Bulletin Number: SA-013-19 MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Bulletin Number: SA-029-19 Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Bulletin Number: SA-029-19a The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Bulletin Number: SA-061-17 In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En Bulletin Number: SA234 IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. 2011 MAZDA MAZDA6 Bulletin Number: 00-001-13-2748 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-13-2748A MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu Bulletin Number: 00-001-18-3446a Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-001-19-3560 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-002-14-2936 MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE Bulletin Number: 00-002-19-3561 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-18-3480 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro Bulletin Number: 00-003-18-3480a Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-19-3583 In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Bulletin Number: 00-004/12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 00-004-12-2741 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-004-16-3237 RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL. Bulletin Number: 01-001-19-3551 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-002-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-002-13-2753 SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR EXHAUST LEAKING NOISE FROM THE REAR OF THE VEHICLE. THE NOISE MAY BE CAUSED BY A GAP BETWEEN THE EXHAUST HANGER BRACKET AND FLANGE, WHICH ALLOWS MOISTURE CONTAINING ROAD SALT TO ENTER AND CAUS Bulletin Number: 01-002-19-3552 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-003-15-3014 USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Bulletin Number: 01-004-19-3558 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-007-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-007-14-2899 SOME VEHICLES MAY EXHIBIT AN UNUSUAL SQUEAK NOISE WHEN THE ENGINE IS IDLING, OR JUST AT THE MOMENT WHEN THE ENGINE IS SHUT OFF. THE NOISE MAY BE AUDIBLE FROM INSIDE THE VEHICLE IF ONE OR MORE WINDOWS ARE OPEN, OR IF ANY PASSENGER IS OPENING Bulletin Number: 01-007-14-2899A SOME VEHICLES MAY EXHIBIT AN UNUSUAL SQUEAK NOISE WHEN THE ENGINE IS IDLING, OR JUST AT THE MOMENT WHEN THE ENGINE IS SHUT OFF. THE NOISE MAY BE AUDIBLE FROM INSIDE THE VEHICLE IF ONE OR MORE WINDOWS ARE OPEN, OR IF ANY PASSENGER IS OPENING Bulletin Number: 01-008-13-2771 SOME VEHICLES MAY EXPERIENCE A MIL ILLUMINATION WITH DTCS P0123 AND/OR P0222 STORED IN MEMORY.DTC P0123: THROTTLE POSITION SENSOR NO.1 CIRCUIT HIGH INPUTDTC P0222: THROTTLE POSITION SENSOR NO.2 CIRCUIT LOW INPUTDTCS P0123 AND/OR P0222 MAY Bulletin Number: 01-008-13-2771A SOME VEHICLES MAY EXPERIENCE A MIL ILLUMINATION WITH DTCS P0123 AND/OR P0222 STORED IN MEMORY.DTC P0123: THROTTLE POSITION SENSOR NO.1 CIRCUIT HIGH INPUTDTC P0222: THROTTLE POSITION SENSOR NO.2 CIRCUIT LOW INPUTDTCS P0123 AND/OR P0222 MAY Bulletin Number: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-009-18-3452 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-012-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-012-14-2908 SOME VEHICLES MAY EXPERIENCE A MIL ILLUMINATION WITH A DTC P1450:00 STORED IN MEMORY.DTC P1450:00 - UNABLE TO BLEED UP FUEL TANK VACUUMTHIS CONCERN MAY BE CAUSED BY THE PURGE VALVE, WHICH HAS BEEN MODIFIED TO ELIMINATE THIS CONCERN. Bulletin Number: 01-012-14-2908A SOME VEHICLES MAY EXPERIENCE A MIL ILLUMINATION WITH A DTC P1450:00 STORED IN MEMORY.DTC P1450:00 - UNABLE TO BLEED UP FUEL TANK VACUUMTHIS CONCERN MAY BE CAUSED BY THE PURGE VALVE, WHICH HAS BEEN MODIFIED TO ELIMINATE THIS CONCERN. Bulletin Number: 01-016-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-016-12-2640B SOME VEHICLES MAY EXHIBIT AN UNUSUAL SQUEAK NOISE WHEN THE ENGINE IS IDLING, OR JUST AT THE MOMENT WHEN THE ENGINE IS SHUT OFF. THE NOISE MAY BE AUDIBLE FROM INSIDE THE VEHICLE IF ONE OR MORE WINDOWS ARE OPEN, OR IF ANY PASSENGER IS OPENING Bulletin Number: 01-016-16-3220 THERE IS A CONCERN THAT SOME WATER PUMPS ARE BEING REPLACED THAT ARE NOT FAULTY, DUE TO SIGNS OF A VERY SMALL COOLANT LEAK FROM THE BLEED HOLE. THIS SERVICE BULLETIN IS TO INFORM YOU ABOUT THE WATER PUMP SEALING MECHA-NISM AND THE CRITERIA Bulletin Number: 01-016-18-3522 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-025-12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-025-12-2699 SOME VEHICLES MAY EXHIBIT AN EXHAUST LEAKING NOISE FROM THE REAR OF THE VEHICLE. THE NOISE MAY BE CAUSED BY A GAP BETWEEN THE EXHAUST HANGER BRACKET AND FLANGE, WHICH ALLOWS MOISTURE TO ENTER AND CAUSE THE EXHAUST STUDS TO RUST AND POSSIBLY Bulletin Number: 02-001-13-2752 SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW TH Bulletin Number: 02-001-19-3550 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-002-16-3124 SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT UNDER Bulletin Number: 02-002-19-3546 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-004-13-2770 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770A SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770B SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 02-004-14-2976 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE. Bulletin Number: 02-004-19-3574 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-008-18-3467 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-13-2854 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-16-3155 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-010-18-3477 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 04-002-19-3545 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-004-13-2853 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-004-14-2926 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-16-3160 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-18-3468 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 05-001-16-3128 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-001-18-3453 Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-002-13-2777 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 05-002-13-2777A ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 07-002-13-2842 A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS Bulletin Number: 07-002-18-3432 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c Bulletin Number: 07-002-19-3616 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Bulletin Number: 08-001-13-2859 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Bulletin Number: 08-001-18-3457 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 08-001-19-3544 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Bulletin Number: 09-001-19-3553 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-002-19-3554 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Bulletin Number: 09-003-13-2776 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-003-16-3130 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA Bulletin Number: 09-003-19-3555 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-003-19-3555a Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-004-19-3543 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-005-11 MAZDA: THERE IS POSSIBLE EXCESSIVE CONDENSATION OR WATER INSIDE THE HEADLAMP UNIT ON MANY MAZDA MODELS. *RM Bulletin Number: 09-005-13-2781 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH Bulletin Number: 09-005-19-3562 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-007-14-2878 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-007-19-3564 Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-007-19-3564a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-008-17-3324 Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit Bulletin Number: 09-009/16 HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU Bulletin Number: 09-009-16-3150A SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-009-19-3566 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-011-18-3448 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-012-14-2891 WHEN REPLACING THE SIRIUSXM SATELLITE RADIO UNIT (OR A MAZDA CONNECT TUNER AND AMP UNIT (TAU)) WITH REPLACEMENT TUNER FOR ANY REASON, A CALL MUST BE MADE TO INFORM SIRIUSXM OF THE EXISTING RADIO ID AND THE NEW/ REPLACEMENT SAT RADIO ID AS S Bulletin Number: 09-013-16-3161 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Bulletin Number: 09-014-18-3443a When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-015/16 INCOMING CALL ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. THIS CONCERN MAY BE CAUSED BY BLUETOOTH MODULE SOFTWARE. CUSTOMERS Bulletin Number: 09-015-16-3163 SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY THE FIRST NAME OF THE PHONEBOOK / CONTACT LIST. THIS CONCERN MAY BE CAUSED BY THE BLUETOOTH MODULE SOFTWARE. Bulletin Number: 09-018-13-2803 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE. WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09018173351 Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer Bulletin Number: 09-019-13-2805 TO IMPROVE HANDLING OF CUSTOMER CONCERNS WITH HANDS-FREE (BLUETOOTH) VEHICLE SYSTEMS, MAZDA LAUNCHED A NEW SERVICE PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. DUE TO THE COMPLEXITY OF SOFTWARE AND HAR Bulletin Number: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p Bulletin Number: 09-020-18-3458 Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as Bulletin Number: 09-020-18-3458a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-020-18-3458b Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-023-14-2924 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09-023-18-3475 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-025-18-3479 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-027-14-2935 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH P Bulletin Number: 09-028-12-2701B THE MULTI INFORMATION DISPLAY (MID) AND NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. PLEASE CONTACT THE APPROPRIATE SOURCE BY REFERRING TO THE FOLLOWING TABLES. Bulletin Number: 09-029-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-029-14-2855 SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE FRONT AND/OR REAR SEAT CUSHION TRIM IS COMING APART AT THE SEAMS. SEAT CUSHION TRIM(S) WITH INCREASED STRENGTH ARE AVAILABLE TO ELIMINATE THIS CONCERN. Bulletin Number: 09-030-15-3073 MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN Bulletin Number: 09-034-14-2956 IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO Bulletin Number: 09-034-18-3430 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-034-18-3430a In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-035-17-3080 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Bulletin Number: 09-039-14-2923 SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-046-12-2744 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-049-14-2980 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 1066M SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER Bulletin Number: 1080M IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE Bulletin Number: 1098M WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Bulletin Number: 1099M WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE Bulletin Number: 1102M WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Bulletin Number: 1103M THERE ARE TWO ENGINE TIMING CHAIN TYPES FOR THE 2009-2013 MAZDA6 3.7L. 1. ROLLER TYPE TIMING CHAIN IS USED ON THE 2009-2011 BUILT BEFORE DECEMBER 14, 2010. 2. SILENT TYPE TIMING CHAIN IS USED ON THE 2011-2013 BUILT AFTER DECEMBER 14, 2010. Bulletin Number: MT-003-18 The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Bulletin Number: MT-004-18 ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Bulletin Number: MT-011-17 Some vehicles may experience intermittent non-operation of the windshield wipers. The wiper motor cover (A) may have been discarded during a previous repair. The missing wiper motor cover (A) may allow elements to contaminate the wiper moto Bulletin Number: MT-012-18 If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Bulletin Number: MTI_1032 SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Bulletin Number: MTI_1034 THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Bulletin Number: MTI_1111 WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE Bulletin Number: SA-013-19 MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Bulletin Number: SA-029-19 Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Bulletin Number: SA-029-19a The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Bulletin Number: SA-055-17 Blind Spot Monitoring (BSM) system frequently asked questions (FAQ) Bulletin Number: SA-061-17 In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En Bulletin Number: SA-068-17 STOPPER PLATES FOR AIR BAG MODULE CONNECTORS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS. When removing the connector (1) to the air bag module (2), make sure to first lift the stopper plate (3) carefully using a flathead screwdriver (but do Bulletin Number: SA234 IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. Bulletin Number: SA279 PLEASE BE AWARE THAT THE WORKSHOP MANUAL PROCEDURE FOR THE 2009 THROUGH 2012 MAZDA6 (WITH 3.7L ENGINE) TIMING CHAIN IS INCORRECT. THE PROCEDURE WILL BE CORRECTED ON MS3 BY THE END OF APRIL. IN THE MEANTIME, REFER TO THE 2013 MAZDA6 WORKSHOP Bulletin Number: SA285 OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR Bulletin Number: SA327 TAKATA RECALLS GENERAL INFORMATION PURPOSE: THIS PAGE WAS CREATED TO ASSIST WITH HANDLING TAKATA AIR BAG RECALLS. PROCESSES: PLEASE USE THESE PROCESS FLOWCHARTS TO PROPERLY HANDLE VEHICLES SUBJECT TO THE TAKATA AIR BAG RECALL. RECALL 82 Bulletin Number: SB-01-001-12 MAZDA: MIL ON WITH DTC'S P0123 AND / OR P0222. THIS COULD HAPPEN DUE TO ABNORMAL ELECTRICAL NOISE WITHIN THE ENGINE HARNESS. *KB Bulletin Number: SB-01-008-13 MAZDA: DUE TO AN ABNORMAL ELECTRICAL NOISE, WITHIN THE ENGINE HARNESS, CERTAIN VEHICLES EXPERIENCE MIL ILLUMINATION WITH DTCS P0123 AND/OR P0222, WHICH CAN BE CORRECTED BY HAVING THROTTLE BODY HARNESS INSTALLED. *PE Bulletin Number: SB-01-008-13 MAZDA: IN CERTAIN VEHICLES, WITHIN THE ENGINE HARNESS, THERE ARE SOME ABNORMAL ELECTRICAL NOISES. MODELS 2011-2013 CX-9, 2011-2013 MAZDA6. *PE Bulletin Number: SB-01-052-10 MAZDA: THE MALFUNCTION LIGHT IS ON AND AN INTERNAL TROUBLE CODE. *RM Bulletin Number: SB-08-001-13 MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE Bulletin Number: SB-09-003-13 MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE Bulletin Number: SB-09-005-13 MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE Bulletin Number: SB-09-057-10 MAZDA: THERE IS CONDENSATION AND FOG IN THE FRONT AND REAR COMBINATION LIGHTS. *RM Bulletin Number: SSPA0 Mazda Motor Corporation is extending the warranty coverage for dashboard crash pads on certain 2009-2013 Mazda6 vehicles produced from February 4, 2008 through August 24, 2012. For certain 2009-2013 Mazda6 vehicles, the warranty coverage fo 2011 MAZDA MAZDASPEED3 Bulletin Number: 00-003-19-3583 In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Bulletin Number: 01-015-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-015-14-2929 SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0300:00 (RANDOM MISFIRE DETECTED) STORED IN MEMORY. THE VEHICLE CAN RUN NORMAL WITHOUT ANY DRIVEABILTY OR NVH CONCERN.THIS IS CAUSED BY IMPROPER PROGRAMMING OF THE PCM. TO COR Bulletin Number: 02-008-13-2811 SOME VEHICLES MAY EXHIBIT A SQUEAKING OR KNOCKING NOISE FROM THE REAR OF THE VEHICLE WHEN PASSING OVER A BUMP. THIS IS CAUSED BY DUST ENTERING BETWEEN THE REAR STABILIZER BUSHING AND STABILIZER BAR, WHICH WEARS DOWN THE BUSHING. TO CORRECT Bulletin Number: 04-002-14-2879 SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF TH Bulletin Number: 09-014-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-025-14-2925 SOME VEHICLES MAY EXHIBIT A CRACKING NOISE ORIGINATED AT THE POSITIONING PINS NEAR THE TOP CORNERS OF THE WINDSHIELD AND/OR REAR WINDOW WHEN DRIVING ON UNEVEN ROAD SURFACE. THIS HAPPENS WHEN THE AMBIENT TEMPERATURE IS APPROXIMATELY 14 °F (- Bulletin Number: 09-025-14-2925A SOME VEHICLES MAY EXHIBIT A CRACKING NOISE ORIGINATED AT THE POSITIONING PINS NEAR THE TOP CORNERS OF THE WIND-SHIELD AND/OR REAR WINDOW WHEN DRIVING ON UNEVEN ROAD SURFACE. THIS HAPPENS WHEN THE AMBIENT TEMPERATURE IS APPROXIMATELY 14 °F ( Bulletin Number: 09-028-12-2701B THE MULTI INFORMATION DISPLAY (MID) AND NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. PLEASE CONTACT THE APPROPRIATE SOURCE BY REFERRING TO THE FOLLOWING TABLES. Bulletin Number: 09-034-14-2956 IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO Bulletin Number: SA-050-17 CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or ot Bulletin Number: SA-061-17 In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En 2011 MAZDA MIATA Bulletin Number: 00-003-19-3583 In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. 2011 MAZDA MX-5 Bulletin Number: 00-001-13-2748 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-13-2748A MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu Bulletin Number: 00-001-18-3446a Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-001-19-3560 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-002-14-2936 MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE Bulletin Number: 00-002-19-3561 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-18-3480 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro Bulletin Number: 00-003-18-3480a Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-19-3583 In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Bulletin Number: 00-004-12-2741 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 01-001-19-3551 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-002-18-3417 Some vehicles may have a MIL illumination with DTC's P0441, P0442, P0455, or P0456 stored in memory. To determine the location of the evaporative system leak, follow the repair procedure below. P0441 - Evaporative emission control system in Bulletin Number: 01-002-19-3552 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-003-15-3014 USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Bulletin Number: 01-004-19-3558 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-006-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-006-14-2906 SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2096:00 (TARGET A/F FEEDBACK SYSTEM TOO LEAN). THIS IS CAUSED BY IMPROPER CONTROL LOGIC. TO CORRECT THE PROBLEM, THE CONTROL LOGIC HAS BEEN CHANGE Bulletin Number: 01-006-14-2906A SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2096:00 (TARGET A/F FEEDBACK SYSTEM TOO LEAN). THIS IS CAUSED BY IMPROPER CONTROL LOGIC. TO CORRECT THE PROBLEM, THE CONTROL LOGIC HAS BEEN CHANGED. Bulletin Number: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-009-18-3452 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-016-16-3220 THERE IS A CONCERN THAT SOME WATER PUMPS ARE BEING REPLACED THAT ARE NOT FAULTY, DUE TO SIGNS OF A VERY SMALL COOLANT LEAK FROM THE BLEED HOLE. THIS SERVICE BULLETIN IS TO INFORM YOU ABOUT THE WATER PUMP SEALING MECHA-NISM AND THE CRITERIA Bulletin Number: 01-016-18-3522 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 02-001-13-2752 SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW TH Bulletin Number: 02-001-19-3550 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-002-16-3124 SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT UNDER Bulletin Number: 02-002-19-3546 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-004-13-2770 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770B SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 02-004-14-2976 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE. Bulletin Number: 02-004-19-3574 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-008-18-3467 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-13-2854 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-16-3155 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-010-18-3477 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 03-002-16-3179 SOME VEHICLES MAY EXHIBIT A WHINING NOISE FROM THE REAR DIFFERENTIAL WHEN DRIVING.THE CONCERN MAY BE CAUSED BY IMPROPER TOOTH CONTACT PATTERN OF THE REAR DIFFERENTIAL GEAR FROM ABNORMAL WEAR. THIS ABNORMAL WEAR IS CAUSED BY GEAR TOOTH LAPPI Bulletin Number: 03-004-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 03-004-14-2959 SOME VEHICLES MAY EXHIBIT A WHINING NOISE FROM THE REAR DIFFERENTIAL WHEN DRIVING.THE CONCERN MAY BE CAUSED BY IMPROPER TOOTH CONTACT PATTERN OF THE REAR DIFFERENTIAL GEAR FROM ABNORMAL WEAR. THIS ABNORMAL WEAR IS CAUSED BY GEAR TOOTH LAPPI Bulletin Number: 04-001-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 04-001-13-2757 THE FRONT DISC PLATE FIXING SCREWS (A) HAVE BEEN DISCONTINUED. WITH THIS CHANGE, THE DISC PLATE (B) AND WHEEL HUB (C) HAVE BEEN MODIFIED WITHOUT FIXING HOLES, ELIMINATING THE NEED FOR THE FIXING SCREWS (A). Bulletin Number: 04-001-19-3556 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-002-14-2879 SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF TH Bulletin Number: 04-002-19-3545 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-003-18-3455 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-004-13-2853 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-004-14-2926 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-16-3160 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-18-3468 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 05-001-16-3128 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-001-18-3453 Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-002-13-2777A ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 07-002-13-2842 A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS Bulletin Number: 07-002-18-3432 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c Bulletin Number: 07-002-19-3616 A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Bulletin Number: 08-001-13-2859 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Bulletin Number: 08-001-18-3457 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 08-001-19-3544 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Bulletin Number: 09-001-19-3553 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-002-19-3554 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Bulletin Number: 09-003-13-2776 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-003-16-3130 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA Bulletin Number: 09-003-19-3555 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-003-19-3555a Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-004-19-3543 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-005-11 MAZDA: THERE IS POSSIBLE EXCESSIVE CONDENSATION OR WATER INSIDE THE HEADLAMP UNIT ON MANY MAZDA MODELS. *RM Bulletin Number: 09-005-13-2781 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH Bulletin Number: 09-005-19-3562 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-007-14-2878 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-007-19-3564 Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-007-19-3564a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-008-17-3324 Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit Bulletin Number: 09-009/16 HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU Bulletin Number: 09-009-16-3150A SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-009-19-3566 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-011-18-3448 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-012-14-2891 WHEN REPLACING THE SIRIUSXM SATELLITE RADIO UNIT (OR A MAZDA CONNECT TUNER AND AMP UNIT (TAU)) WITH REPLACEMENT TUNER FOR ANY REASON, A CALL MUST BE MADE TO INFORM SIRIUSXM OF THE EXISTING RADIO ID AND THE NEW/ REPLACEMENT SAT RADIO ID AS S Bulletin Number: 09-013-16-3161 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Bulletin Number: 09-014-18-3443a When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-018-13-2803 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE. WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09018173351 Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer Bulletin Number: 09-019-13-2805 TO IMPROVE HANDLING OF CUSTOMER CONCERNS WITH HANDS-FREE (BLUETOOTH) VEHICLE SYSTEMS, MAZDA LAUNCHED A NEW SERVICE PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. DUE TO THE COMPLEXITY OF SOFTWARE AND HAR Bulletin Number: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p Bulletin Number: 09-020-18-3458 Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as Bulletin Number: 09-020-18-3458a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-020-18-3458b Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-023-14-2924 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09-023-18-3475 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-025-18-3479 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-027-14-2935 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH P Bulletin Number: 09-030-15-3073 MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN Bulletin Number: 09-034-14-2956 IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO Bulletin Number: 09-034-18-3430 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-034-18-3430a In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-035-17-3080 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Bulletin Number: 09-039-14-2923 SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-046-12-2744 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-049-14-2980 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 1066M SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER Bulletin Number: 1080M IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE Bulletin Number: 1098M WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Bulletin Number: 1099M WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE Bulletin Number: MT-003-18 The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Bulletin Number: MT-004-18 ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Bulletin Number: MT-012-18 If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Bulletin Number: MTI_1032 SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Bulletin Number: MTI_1034 THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Bulletin Number: MTI_1111 WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE Bulletin Number: M-TIPS MAZDA: SOME VEHICLES EXPERIENCES NO START OR ENGINE STALL CONDITION THAT MAY BE DIFFICULT TO DUPLICATE AND SHOULD HAVE AFTERMARKET ELECTRONIC DEVICES CHECKED. MODEL 2008-13 MX-5. *PE Bulletin Number: RF-12-07R SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: SA-013-19 MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Bulletin Number: SA-029-19 Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Bulletin Number: SA-029-19a The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Bulletin Number: SA-061-17 In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En Bulletin Number: SA234 IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. Bulletin Number: SA285 OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR Bulletin Number: SB-08-001-13 MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE Bulletin Number: SB-09-003-13 MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE Bulletin Number: SB-09-005-13 MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE Bulletin Number: SB-09-057-10 MAZDA: THERE IS CONDENSATION AND FOG IN THE FRONT AND REAR COMBINATION LIGHTS. *RM 2011 MAZDA RX-8 Bulletin Number: 00-001-13-2748 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-13-2748A MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu Bulletin Number: 00-001-18-3446a Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-001-19-3560 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-002-14-2936 MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE Bulletin Number: 00-002-19-3561 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-18-3480 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro Bulletin Number: 00-003-18-3480a Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-19-3583 In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Bulletin Number: 00-004-12-2741 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 01-001-19-3551 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-002-19-3552 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-003-15-3014 USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Bulletin Number: 01-004-19-3558 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-009-18-3452 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-016-18-3522 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 02-001-13-2752 SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW TH Bulletin Number: 02-001-19-3550 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-002-16-3124 SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT UNDER Bulletin Number: 02-002-19-3546 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-004-13-2770 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770A SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770B SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 02-004-14-2976 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE. Bulletin Number: 02-004-19-3574 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-008-18-3467 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-13-2854 Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Bulletin Number: 02-009-16-3155 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-010-18-3477 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 04-001-19-3556 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-002-12 MAZDA: CLUNK/BANG NOISE DURING FIRST FORWARD MOVEMENT AFTER SITTING. THIS IS A NORMAL OPERATING NOISE OF THE ANTI-LOCK BRAKE SYSTEM (ABS). DO NOT ATTEMPT ANY REPAIRS. ALSO INCLUDED MODEL CX-5 YEAR 2013; MODEL CX-9 YEARS 2012-2013; MODEL MIA Bulletin Number: 04-002-14-2879 SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF TH Bulletin Number: 04-002-19-3545 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-003-18-3455 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Bulletin Number: 04-004-13-2853 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 04-004-14-2926 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-16-3160 SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Bulletin Number: 04-004-18-3468 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Bulletin Number: 05-001-16-3128 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-001-18-3453 Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-002-13-2777A ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 08-001-13-2859 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Bulletin Number: 08-001-18-3457 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 08-001-19-3544 This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Bulletin Number: 08-003-17-3345 Mazda Motor Corporation is going to evaluate the following inflators to ensure the safety of the inflator with a desiccant. In order to do this, MNAO is collecting inflators for evaluation in certain zones. For 2003-2008 Mazda6 (including M Bulletin Number: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Bulletin Number: 09-001-19-3553 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-002-19-3554 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Bulletin Number: 09-003-13-2776 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-003-16-3130 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA Bulletin Number: 09-003-19-3555 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-003-19-3555a Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-004-19-3543 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-005-11 MAZDA: THERE IS POSSIBLE EXCESSIVE CONDENSATION OR WATER INSIDE THE HEADLAMP UNIT ON MANY MAZDA MODELS. *RM Bulletin Number: 09-005-13-2781 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH Bulletin Number: 09-005-19-3562 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-007-14-2878 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-007-19-3564 Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-007-19-3564a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-008-17-3324 Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit Bulletin Number: 09-009/16 HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU Bulletin Number: 09-009-16-3150A SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-009-19-3566 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-011-18-3448 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Bulletin Number: 09-012-14-2891 WHEN REPLACING THE SIRIUSXM SATELLITE RADIO UNIT (OR A MAZDA CONNECT TUNER AND AMP UNIT (TAU)) WITH REPLACEMENT TUNER FOR ANY REASON, A CALL MUST BE MADE TO INFORM SIRIUSXM OF THE EXISTING RADIO ID AND THE NEW/ REPLACEMENT SAT RADIO ID AS S Bulletin Number: 09-013-16-3161 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Bulletin Number: 09-014-18-3443a When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-018-13-2803 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE. WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09018173351 Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer Bulletin Number: 09-019-13-2805 TO IMPROVE HANDLING OF CUSTOMER CONCERNS WITH HANDS-FREE (BLUETOOTH) VEHICLE SYSTEMS, MAZDA LAUNCHED A NEW SERVICE PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. DUE TO THE COMPLEXITY OF SOFTWARE AND HAR Bulletin Number: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p Bulletin Number: 09-020-18-3458 Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as Bulletin Number: 09-020-18-3458a Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-020-18-3458b Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s Bulletin Number: 09-023-14-2924 SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER Bulletin Number: 09-023-18-3475 When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Bulletin Number: 09-025-18-3479 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-027-14-2935 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH P Bulletin Number: 09-028-12-2701B THE MULTI INFORMATION DISPLAY (MID) AND NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. PLEASE CONTACT THE APPROPRIATE SOURCE BY REFERRING TO THE FOLLOWING TABLES. Bulletin Number: 09-030-15-3073 MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN Bulletin Number: 09-034-14-2956 IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO Bulletin Number: 09-034-18-3430 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-034-18-3430a In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-035-17-3080 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Bulletin Number: 09-039-13-2852 SOME VEHICLES MAY EXHIBIT A CHATTERING NOISE AND THE DRIVER-SIDE SEAT LIFT CANNOT BE ADJUSTED BECAUSE THE LOCK PLATE GUIDE COMES OFF THE GUIDE CAM WHEN OPERATING THE LIFT. IF THE LIFT LEVER IS THEN OPERATED WITH THE LOCK PLATE GUIDE OFF, TH Bulletin Number: 09-039-14-2923 SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS Bulletin Number: 09-046-12-2744 SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORM Bulletin Number: 09-049-14-2980 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 1066M SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER Bulletin Number: 1080M IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE Bulletin Number: 1099M WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE Bulletin Number: MT-003-18 The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Bulletin Number: MT-004-18 ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Bulletin Number: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Bulletin Number: MT-012-18 If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE Bulletin Number: MTI_1031 SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Bulletin Number: MTI_1032 SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Bulletin Number: MTI_1034 THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Bulletin Number: MTI_1111 WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE Bulletin Number: RF-14-11 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: SA-013-19 MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Bulletin Number: SA-061-17 In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En Bulletin Number: SA-068-17 STOPPER PLATES FOR AIR BAG MODULE CONNECTORS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS. When removing the connector (1) to the air bag module (2), make sure to first lift the stopper plate (3) carefully using a flathead screwdriver (but do Bulletin Number: SA234 IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. Bulletin Number: SA285 OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR Bulletin Number: SA327 TAKATA RECALLS GENERAL INFORMATION PURPOSE: THIS PAGE WAS CREATED TO ASSIST WITH HANDLING TAKATA AIR BAG RECALLS. PROCESSES: PLEASE USE THESE PROCESS FLOWCHARTS TO PROPERLY HANDLE VEHICLES SUBJECT TO THE TAKATA AIR BAG RECALL. RECALL 82 Bulletin Number: SB-08-001-13 MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE Bulletin Number: SB-09-003-13 MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. *PE Bulletin Number: SB-09-005-13 MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE Bulletin Number: SB-09-057-10 MAZDA: THERE IS CONDENSATION AND FOG IN THE FRONT AND REAR COMBINATION LIGHTS. *RM 2011 MAZDA TRIBUTE Bulletin Number: 00-001-13-2748 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-13-2748A MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu Bulletin Number: 00-001-18-3446a Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-001-19-3560 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man Bulletin Number: 00-002-14-2936 MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE Bulletin Number: 00-002-19-3561 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-18-3480 Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro Bulletin Number: 00-003-18-3480a Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Bulletin Number: 00-003-19-3583 In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Bulletin Number: 00-004/12 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 00-004-12-2741 MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU Bulletin Number: 01-001-19-3551 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-002-19-3552 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-003-15-3014 USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Bulletin Number: 01-004-19-3558 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Bulletin Number: 01-009-18-3452 The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Bulletin Number: 01-011-11 MAZDA: THERE MAY BE DIAGNOSTIC TROUBLE CODES STORED AND A HARD START OR ROUGH IDLE. THERE MAY BE DEBRIS DISRUPTING CAMSHAFT TIMING. 2010-2011 TRIBUTE. *RM Bulletin Number: 01-016-18-3522 On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Bulletin Number: 01-026-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 01-026-13-2839 SOME VEHICLES MAY EXHIBIT AN INTERMITTENT NO CRANK, NO START CONDITION WITH NO DIAGNOSTIC TROUBLE CODES (DTC) OR PASSIVE ANTI-THEFT SYSTEM (PATS) INDICATOR FLASHING. Bulletin Number: 02-001-13-2752 SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW TH Bulletin Number: 02-001-19-3550 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-004-13-2770 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770A SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-13-2770B SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-004-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 02-004-19-3574 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Bulletin Number: 02-009-16-3155 SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Bulletin Number: 02-010-18-3477 Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Bulletin Number: 03-003-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 03-003-13-2845 SOME VEHICLES MAY EXHIBIT AN OCCASIONAL FLUID LEAK COMING FROM THE REAR DIFFERENTIAL VENT CAP IN TEMPERATURES BELOW 32 DEGREES FAHRENHEIT (0 DEGREES CELSIUS) UNDER CERTAIN CONDITIONS. Bulletin Number: 05-001-16-3128 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-001-18-3453 Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC Bulletin Number: 05-002-13-2777 ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 05-002-13-2777A ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCO Bulletin Number: 05-006-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 05-006-13-2840 SOME VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION GAIN ENHANCED FLAT TOW PERFORMANCE WITH AN OPTIONAL TRANSMISSION COOLING PUMP KIT FOR RECREATIONAL TOWING. THE KIT IS AVAILABLE FROM THE PARTS DEPARTMENT AND WILL HELP PREVENT TRANSMISSI Bulletin Number: 06-001-14 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 06-001-14-2887 SOME VEHICLES MAY HAVE DTC B2278 (STEERING SHAFT TORQUE SENSOR MALFUNCTION) STORED IN THE POWER STEERING CONTROL MODULE (PSCM). A TORQUE SENSOR SERVICE KIT IS AVAILABLE TO CORRECT THE CONDITION. STEERING COLUMN REPLACEMENT IS NO LONGER NECE Bulletin Number: 06-001-14-2887A SOME VEHICLES MAY HAVE DTC B2278 (STEERING SHAFT TORQUE SENSOR MALFUNCTION) STORED IN THE POWER STEERING CONTROL MODULE (PSCM). A TORQUE SENSOR SERVICE KIT IS AVAILABLE TO CORRECT THE CONDITION. STEERING COLUMN REPLACEMENT IS NO LONGER NECE Bulletin Number: 06-001-14-2887B BULLETIN NOTESERVICE BULLETIN 06-001/14, 2008-2011 TRIBUTE - DTC B2278 STORED IN THE POWER STEERING CONTROL MODULE, IS NO LONGER VALID. SERVICE BULLETIN 06-001/14 HAS BEEN SUPERSEDED BY SAFETY RECALL 7614E, 2008-2011 TRIBUTE - ELECTRIC Bulletin Number: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Bulletin Number: 09-002-19-3554 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Bulletin Number: 09-003-13-2776 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-004-19-3543 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-005-11 MAZDA: THERE IS POSSIBLE EXCESSIVE CONDENSATION OR WATER INSIDE THE HEADLAMP UNIT ON MANY MAZDA MODELS. *RM Bulletin Number: 09-005-13-2781 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH Bulletin Number: 09-005-19-3562 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-009-19-3566 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-012/11 MAZDA: THE LIFTGATE GLASS WINDOW MAY BREAK IN COLD WEATHER. 2010-2011 TRIBUTE. *RM Bulletin Number: 09-013-16-3161 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Bulletin Number: 09-014-18-3443a When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Bulletin Number: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p Bulletin Number: 09-025-18-3479 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Bulletin Number: 09-027-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-027-13-2846 SOME VEHICLES MAY EXHIBIT RUST OR CORROSION ON THE FRONT SEAT TRACK ASSEMBLIES. Bulletin Number: 09-027-14-2935 THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH P Bulletin Number: 09-030-15-3073 MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN Bulletin Number: 09-033-13 SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: 09-033-13-2847 Some vehicles may exhibit a condition with the liftgate latch handle gasket peeling or hanging loose. Bulletin Number: 09-034-14-2956 IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO Bulletin Number: 09-034-18-3430 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-034-18-3430a In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co Bulletin Number: 09-035-17-3080 In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Bulletin Number: 09-049-14-2980 WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Bulletin Number: MT-012-18 If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Bulletin Number: M-TIPS SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: SA-013-19 MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Bulletin Number: SA-061-17 In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En Bulletin Number: SB-01-013/11 MAZDA: THERE COULD BE A LEAKING OR STUCK CANISTER PURGE VALVE WHICH WILL HAVE DRIVEABILITY CONCERNS AND POSSIBLE TROUBLE CODES. *RM UPDATED 7/7/11. *PE Bulletin Number: SB-01-017-11 MAZDA: 2011 TRIBUTE. THERE MAY BE A MISFIRE AND THE ENGINE MAY ROUGH WITH A MALFUNCTION LIGHT ON. *RM Bulletin Number: SB-07-009-11 MAZDA: SOME VEHICLES MAY EXPERIENCE PROBLEM WHEN BLOWER MOTOR IS OPERATING, WHITE FLAKES WOULD COME FROM THE AIR CONDITIONER (A/C) VENTS. *PE Bulletin Number: SB-09-005-13 MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE Bulletin Number: SB-09-012-11 MAZDA: ON SOME VEHICLES, DUE TO COLD AMBIENT TEMPERATURES, THE GLASS ON THE LIFTGATE MAY BREAK. *PE Bulletin Number: SB-09-042 MAZDA: CERTAIN VEHICLES HAVE BEEN SUPPLIED FROM THE FACTORY WITH INCORRECT CARPET FLOOR MAT SET (A) AND ALL WEATHER FLOOR MAT SET (B). REMOVE INCORRECT FLOOR MAT SET(S) WITH ONE MOUNT HOLE ON DRIVER'S SIDE (A)(B) AND INSTALL CORRECT CARPE Bulletin Number: SB-09-042-10 MAZDA: ON SOME 2011 TRIBUTE VEHICLES THE INCORRECT FLOOR MATS HAVE BEEN INSTALLED. *RM Bulletin Number: SB-09-052-10 MAZDA: IN COLD TEMPERATURES THE LIFTGATE WINDOW GLASS MIGHT BREAK. 2010-2011 TRIBUTE VEHICLES. *RM Bulletin Number: SR-7614-E MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ELECTRIC POWER ASSISTED STEERING (EPAS) SYSTEM HAVE POOR SIGNAL TO NOISE RATIO IN TORQUE SENSOR AND FAILS TO ALLOW POWER STEERING CONTROL MODULE (PSCM) DETERMINE INPUT OF DRIVER'S STEERI Bulletin Number: SSP-94 MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. REGARDING SOME VEHICLES HAVING INTERMITTENT ELECTRICAL CONNECTIVITY DUE TO CONTAMINATION ON INTERNAL MOTOR CONTACTS OF THROTTLE BODY EFFECTING ENGINE POWER, VEHICLE SPEED. MODEL 2009-20 Bulletin Number: SSP94 Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2009-2011 Tribute vehicles. On certain 2009-2011 Tribute vehicles, contamination on the internal motor contacts of the throttle body may result in int Bulletin Number: SSP 94/95 MAZDA: REGARDING SOME VEHICLES HAVING INTERMITTENT ELECTRICAL CONNECTIVITY DUE TO CONTAMINATION ON INTERNAL MOTOR CONTACTS OF THROTTLE BODY EFFECTING ENGINE POWER, VEHICLE SPEED. MODEL 2009-2011 TRIBUTE. *PE Bulletin Number: SSP-95 MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AN EXTENDED WARRANTY COVERAGE PROGRAM FOR THROTTLE BODY REPLACEMENT IS EXTENDED TO 10 YEARS (120 MONTHS) FROM ORIGINAL WARRANTY START DATE OR 150,000 MILES, WHICHEVER COMES FIRST. MODEL Bulletin Number: SSP-95 MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON CERTAIN VEHICLES, THE WARRANTY COVERAGE HAS BEEN EXTENDED FOR THROTTLE BODY REPLACEMENT. MODEL 2009-2011 TRIBUTE. *PE Bulletin Number: SSP95 Mazda Motor Corporation is extending the warranty coverage for throttle body replacement on certain 2009-2011 Tribute vehicles produced from April 14, 2008 through May 30, 2011. The warranty for throttle body replacement will be extended to Recalls for 2011 Mazda
2011 MAZDA CX-7 NHTSA Campaign ID: AIR BAGS:PASSENGER SIDE FRONTAL Manufacturer: Mazda North American Operations Manufacture Dates: 02/14/2006 - 10/20/2011 Potential Units Affected: 205377 Defect Description:
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Action:
Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
2011 MAZDA CX-7 NHTSA Campaign ID: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Manufacturer: Mazda North American Operations Manufacture Dates: 02/14/2006 - 05/09/2012 Potential Units Affected: 190102 Defect Description:
Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
Consequence:
A loss of steering control can increase the risk of a crash.
Action:
Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.
2011 MAZDA CX-7 NHTSA Campaign ID: AIR BAGS:PASSENGER SIDE FRONTAL Manufacturer: Mazda North American Operations Manufacture Dates: 04/06/2009 - 12/16/2011 Potential Units Affected: 155436 Defect Description:
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Action:
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
2011 MAZDA CX-9 NHTSA Campaign ID: AIR BAGS:PASSENGER SIDE FRONTAL Manufacturer: Mazda North American Operations Manufacture Dates: 10/24/2006 - 07/27/2011 Potential Units Affected: 205377 Defect Description:
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Action:
Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
2011 MAZDA CX-9 NHTSA Campaign ID: AIR BAGS:PASSENGER SIDE FRONTAL Manufacturer: Mazda North American Operations Manufacture Dates: 07/28/2009 - 08/26/2015 Potential Units Affected: 155436 Defect Description:
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Action:
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
2011 MAZDA CX-9 NHTSA Campaign ID: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM Manufacturer: Mazda North American Operations Manufacture Dates: 10/24/2006 - 12/28/2013 Potential Units Affected: 193484 Defect Description:
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
Consequence:
Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Action:
Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.
2011 MAZDA CX-9 NHTSA Campaign ID: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Manufacturer: Mazda North American Operations Manufacture Dates: 10/24/2006 - 12/28/2013 Potential Units Affected: 193484 Defect Description:
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
Consequence:
Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Action:
Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.
2011 MAZDA MAZDA2 NHTSA Campaign ID: SEATS Manufacturer: Mazda North American Operations Manufacture Dates: 05/14/2010 - 09/14/2010 Potential Units Affected: 173859 Defect Description:
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence:
If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Action:
Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
2011 MAZDA MAZDA3 NHTSA Campaign ID: SEATS Manufacturer: Mazda North American Operations Manufacture Dates: 10/07/2008 - 09/30/2010 Potential Units Affected: 173859 Defect Description:
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence:
If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Action:
Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
2011 MAZDA MAZDA3 NHTSA Campaign ID: STRUCTURE:BODY:HATCHBACK/LIFTGATE Manufacturer: Mazda North American Operations Manufacture Dates: 11/18/2008 - 06/08/2013 Potential Units Affected: 580455 Defect Description:
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence:
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Action:
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
2011 MAZDA MAZDA6 NHTSA Campaign ID: SUSPENSION:FRONT:CONTROL ARM Manufacturer: Mazda North American Operations Manufacture Dates: 07/20/2010 - 08/24/2012 Potential Units Affected: 51118 Defect Description:
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Consequence:
Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Action:
Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
2011 MAZDA MAZDA6 NHTSA Campaign ID: STRUCTURE Manufacturer: Mazda North American Operations Manufacture Dates: 07/20/2010 - 08/24/2012 Potential Units Affected: 51118 Defect Description:
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Consequence:
Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Action:
Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
2011 MAZDA MAZDA6 NHTSA Campaign ID: FUEL SYSTEM, GASOLINE Manufacturer: Mazda North American Operations Manufacture Dates: 09/14/2009 - 05/02/2011 Potential Units Affected: 42000 Defect Description:
Mazda North America Operations (Mazda) is recalling certain model year 2010-2012 Mazda6 vehicles manufactured September 14, 2009, through May 2, 2011, and equipped with 2.5L engine. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the fuel tank to have an excessive amount of negative pressure.
Consequence:
Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.
Action:
Mazda will notify owners, and dealers will reprogram the powertrain control module and inspect and clean the canister vent line. If a web was found in the line, the fuel tank and check valve on canister vent line will be replaced. These repairs will be done free of charge. The recall began on April 30, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number associated with this campaign is 7214C.
2011 MAZDA MAZDA6 NHTSA Campaign ID: AIR BAGS:PASSENGER SIDE FRONTAL Manufacturer: Mazda North American Operations Manufacture Dates: 02/04/2008 - 06/18/2011 Potential Units Affected: 205377 Defect Description:
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Action:
Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
2011 MAZDA MAZDA6 NHTSA Campaign ID: LATCHES/LOCKS/LINKAGES:DOORS:LATCH Manufacturer: Mazda North American Operations Manufacture Dates: 02/04/2008 - 08/24/2012 Potential Units Affected: 161400 Defect Description:
Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.
Consequence:
If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.
Action:
Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.
2011 MAZDA MAZDA6 NHTSA Campaign ID: AIR BAGS:PASSENGER SIDE FRONTAL Manufacturer: Mazda North American Operations Manufacture Dates: 06/22/2009 - 08/24/2012 Potential Units Affected: 155436 Defect Description:
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Action:
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
2011 MAZDA MAZDASPEED3 NHTSA Campaign ID: STRUCTURE:BODY:HATCHBACK/LIFTGATE Manufacturer: Mazda North American Operations Manufacture Dates: 11/18/2008 - 06/08/2013 Potential Units Affected: 580455 Defect Description:
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence:
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Action:
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
2011 MAZDA MAZDASPEED3 NHTSA Campaign ID: SEATS Manufacturer: Mazda North American Operations Manufacture Dates: 05/12/2009 - 09/30/2010 Potential Units Affected: 173859 Defect Description:
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence:
If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Action:
Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
2011 MAZDA RX-8 NHTSA Campaign ID: AIR BAGS:PASSENGER SIDE FRONTAL Manufacturer: Mazda North American Operations Manufacture Dates: 06/01/2009 - 04/26/2011 Potential Units Affected: 211 Defect Description:
Mazda North American Operations (Mazda) is recalling certain 2010-2011 Mazda RX-8 vehicles that were previously recalled under recall 18V-716 but have not yet been repaired. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Action:
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began July 9, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 2618F.
2011 MAZDA RX-8 NHTSA Campaign ID: AIR BAGS:PASSENGER SIDE FRONTAL Manufacturer: Mazda North American Operations Manufacture Dates: 04/10/2003 - 05/16/2011 Potential Units Affected: 308591 Defect Description:
Mazda North America Operations (Mazda) is recalling certain 2003-2008 Mazda6, 2006-2007 Mazdaspeed6 and 2004 MPV vehicles nationwide. Mazda is also recalling 2005-2006 MPV vehicles in Alabama, Arizona, Arkansas, California, Delaware, the District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. On July 9, 2019 this recall was expanded to include certain 2004-2011 RX-8 vehicles that were previously recalled under 16V-354 but have not yet been repaired. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Action:
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began July 6, 2018. Mailing to the affected RX-8 owners began July 6, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 2618F. Note: With the addition of the RX-8 vehicles, this recall fully supersedes recall 16V354.
2011 MAZDA TRIBUTE NHTSA Campaign ID: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Manufacturer: Mazda North American Operations Manufacture Dates: 03/03/2009 - 05/26/2011 Potential Units Affected: 912 Defect Description:
Mazda North American Operations (Mazda) is recalling certain model year 2010-2011 Tribute vehicles manufactured March 3, 2009, to May 26, 2011. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
Consequence:
A fuel leak in the presence of an ignition source increases the risk of a fire.
Action:
Mazda will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety recall were mailed on December 23, 2016. Owners will receive a second notice when remedy parts are in stock. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0416J.
2011 MAZDA TRIBUTE NHTSA Campaign ID: STEERING:ELECTRIC POWER ASSIST SYSTEM Manufacturer: Mazda North American Operations Manufacture Dates: 10/05/2006 - 09/11/2010 Potential Units Affected: 33000 Defect Description:
Mazda North American Operations (Mazda) is recalling certain model year 2008-2011 Tribute vehicles manufactured October 5, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence:
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Action:
Mazda will notify owners and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began in July 2014. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 7614E.
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Monthly Payment Calculator
Find a car or truck made by Mazda that fits your budget by using our monthly payment calculator.-
Make your selections in the boxes below and click the "Generate List" button to see a list
of Mazda cars and trucks that fit your monthly budget.