Infiniti Buyers Guide
2016 Infiniti QX60 AWD 4dr
MSRP: $44,400
Invoice: $41,292
Gas Mileage:
CTY: 19 HWY: 26 CMB: 22
Engine/Fuel: V6 Cylinder Engine /3.5 L/213 Premium Unleaded V-6
Transmission: CVT w/OD
Door/Body Style: /Sport Utility,4WD Sport Utility Vehicles
Drive Type: All Wheel Drive
Prices/Warranty
See the prices and various warranties offered.- General
- MSRP: $44,400
- Invoice Price: $41,292
- Destination Charge: $0
- Warranty
- Basic (Month): 48
- Basic (Mileage): 60,000
- Powertrain (Month): 72
- Powertrain (Mileage): 70,000
- Rust (Month):
- Rust (Mileage):
Engine & Emissions
View engine and emission data on this vehicle.- Engines & Emissions
- V6 Cylinder Engine
- Engine
- Type of Engine: V6 Cylinder Engine
- Displacement (CC): 3.5 L/213
- Fuel System: Sequential MPI
- Horsepower @ RPM: 265 @ 6400
- Torque @ RPM: 248 @ 4400
- Battery Output: 550
- Fuel Type: Premium Unleaded V-6
Dimensions
See the interior and exterior dimensions.- Exterior Dimensions
- Track Front: 65.7
- Track Rear: 65.7
- Ground Clearance (in): 6.5
- Overall Length (in): 196.4
- Overall Width (in): 77.2
- Overall Height (in): 68.6
- Wheelbase (in): 114.2
- Curb weight (lbs): 4462
- Interior Dimensions
- Seating capacity - Standard: 7
- Seating Capacity - Maximum: 7
- Headroom front (in): 40.7
- Headroom rear (in): 38.3
- Hip room front (in): 56.8
- Hip room rear (in): 55.8
- Leg room front (in): 42.3
- Leg room rear (in): 41.7
- Shoulder room front (in): 60.3
- Shoulder room rear (in): 60.4
- Third seat head room (in): 36.5
- Third seat leg room (in): 30.8
- Third seat shoulder room (in): 57.1
- Third seat hip room (in): 42
Features
See the features of this vehicle.- Exterior
- Body-Colored Front Bumper
- Body-Colored Power Heated Side Mirrors w/Power Folding and Turn Signal Indicator
- Body-Colored Rear Bumper w/Black Rub Strip/Fascia Accent
- Chrome Bodyside Moldings and Rocker Panel Extensions
- Chrome Door Handles
- Chrome Grille
- Chrome Side Windows Trim and Black Front Windshield Trim
- Clearcoat Paint
- Compact Spare Tire Stored Underbody w/Crankdown
- Deep Tinted Glass
- Express Open/Close Sliding And Tilting Glass 1st Row Sunroof w/Sunshade
- Fixed Rear Window w/Fixed Interval Wiper and Defroster
- Front Fog Lamps
- Front Windshield -inc: Sun Visor Strip
- Galvanized Steel/Aluminum Panels
- Laminated Glass
- LED Brakelights
- Lip Spoiler
- Manual-Leveling Fully Automatic Projector Beam High Intensity Low/High Beam Headlamps w/Delay-Off
- Power Liftgate Rear Cargo Access
- Speed Sensitive Variable Intermittent Wipers
- Steel Spare Wheel
- Tailgate/Rear Door Lock Included w/Power Door Locks
- Tires: P235/65R18 AS T-Rated
- Wheels: 18" Triple 5-Spoke Aluminum-Alloy
- Wheels w/Silver Accents
- A/C
- Climate Control
- Multi-Zone A/C
- Rear A/C
- 1 LCD Monitor In The Front
- AM/FM Stereo
- Auxiliary Audio Input
- Bluetooth Connection
- CD Player
- MP3 Player
- Radio: AM/FM/CD/MP3 Audio System -inc: 6-speakers, Radio Data System (RDS), speed-sensitive volume control, Bluetooth Hands-free phone system, illuminated steering wheel-mounted audio controls, 3 USB charging ports, SiriusXM Satellite radio, auxiliary audio/video input jacks in front center console and Infiniti controller for comfort and convenience features
- Radio w/Seek-Scan and Clock
- Satellite Radio
- Window Grid And Roof Mount Diversity Antenna
- Generic Sun/Moonroof
- Sun/Moonroof
- Aluminum Wheels
- Temporary Spare Tire
- Tire Pressure Monitor
- Tires - Front All-Season
- Tires - Rear All-Season
- Auto-Dimming Rearview Mirror
- Driver Illuminated Vanity Mirror
- Driver Vanity Mirror
- Heated Mirrors
- Passenger Illuminated Visor Mirror
- Passenger Vanity Mirror
- Power Folding Mirrors
- Power Mirror(s)
- Power Windows
- Privacy Glass
- Rear Defrost
Safety Features
View the built in safety features included.- Safety Features
- ABS And Driveline Traction Control
- Airbag Occupancy Sensor
- Brake Assist
- Child Safety Locks
- Curtain 1st, 2nd And 3rd Row Airbags
- Driver Air Bag
- Dual Stage Driver And Passenger Front Airbags
- Dual Stage Driver And Passenger Seat-Mounted Side Airbags
- Electronic Stability Control (ESC)
- Front Head Air Bag
- Front Side Air Bag
- Integrated Turn Signal Mirrors
- Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
- Passenger Air Bag
- Passenger Air Bag Sensor
- Rear Child Safety Locks
- Rear Head Air Bag
- RearView Monitor Back-Up Camera
- Side Impact Beams
- Stability Control
- Tire Specific Low Tire Pressure Warning
- Traction Control
- Anti-Theft
- Keyless Entry
- Power Door Locks
- Braking & Traction
- 4-Wheel Disc Brakes
- ABS
- Brake Actuated Limited Slip Differential
Read Reviews
Expert opinions you can trust.- 2022 Infiniti Reviews
- 2022 Infiniti QX55 Review
- 2022 Infiniti QX60 Review
- 2022 Infiniti QX60 Review
- 2019 Infiniti Reviews
- 2019 Infiniti QX80 Luxury Flagship SUV Review
- 2018 Infiniti Reviews
- 2018 Infiniti Q60 AWD Review
- 2017 Infiniti Reviews
- 2017 Infiniti Q50 3.0t Sport In Scottsdale Review
- 2017 Infiniti Q50 3.0t AWD Review
- 2017 Infiniti Q50 Red Sport Long Term Review
- 2017 Infiniti Q60 Low Lean and Good Looking
- 2017 Infiniti QX30 Review Luxury In A Small Package
- 2017 Infiniti QX50 Review By Carey Russ
- 2016 Infiniti Reviews
- 2016 Infiniti Q70L 5.6 AWD Review By Carey Russ
- 2016 Infiniti Q70t AWD REview By John Heilig
- 2016 Infiniti QX 80 Limited AWD Review By John Heilig
- 2015 Infiniti Reviews
- 2015 Infiniti Q50 AWD Review By John Heilig
- 2014 Infiniti Reviews
- 2014 Infiniti Q60 Rocky Mountain Review
- 2014 Infiniti Q60 Review By Steve Purdy
- 2013 Infiniti Reviews
- 2013 Infiniti FX 37 Chicagoland Review
- 2013 Infiniti FX 37 Rocky Mountain Review
- 2013 Infiniti FX 37 Review
- 2013 Infiniti FX37 AWD Review
- 2013 Infiniti G37x S Coupe Rocky Mountain Review
- 2013 Infiniti JX Review
- 2013 Infiniti JX 35 Rocky Mountain Review
- 2013 Infiniti JX35 Review
- 2013 Infiniti M35h Rocky Mountain Review
- 2013 Infiniti QX56 4WD Review
- 2012 Infiniti Reviews
- 2011 Infiniti Reviews
- 2011 Infiniti EX Journey AWD Review
- 2011 Infiniti G37 Convertible
- 2011 Infiniti G37 Sports Coupe Review
- 2011 Infiniti QX56 Review
- Consumer Reports: Redesigned Infiniti M37 Gets Highest Score Among Luxury Sedans
- 2011 Infiniti M Makes Virtual Debut at Concours d’Elegance
- 2011 Infiniti M 56 - Review
- Infiniti Steps Up Luxury V-8 Race with 400-hp M Sedan
- Snowy X Marks The Infiniti M56x Spot
- 2011 Infiniti QX56 Review
- 2011 Infiniti QX Makes World Debut at New York International Auto Show - COMPLETE VIDEO
- 2010 Infiniti Reviews
- Infiniti Announces Pricing on 2010 Infiniti FX Models
- 2010 Infiniti G37
- 2009 Infiniti Reviews
- 2009 Infiniti EX35 AWD Journey Review
- 2009 Infiniti FX to Offer Award-Winning XM NavTraffic
- Infiniti Announces Pricing on 2009 FX50 and FX35
- 2009 Infiniti G37
- 2009 Infiniti G37s Journey Review
- 2009 Infiniti G37 Review
- 2009 Infiniti G37 Review
- 2009 Infiniti G37S Coupe Review and Roadtrip
- 2009 Infiniti M35
- 2009 Infiniti M35 Review
- 2008 Infiniti Reviews
- Infiniti Announces Pricing on 2008 EX Luxury Crossover
- Infiniti Announces EX35 Goes On Sale Today
- Infiniti Announces Pricing on 2008 G35 Sedan
- 2008 Infiniti G37
- 2008 Infiniti G37
- 2008 Infiniti G37
- 2008 Infiniti G37 Coupe Debuts At New York Auto Show
- Infiniti Announces Pricing on 2008 G37 Coupe
- 2008 Infiniti G37 Sport 6MT Review
- Infiniti Announces Pricing on 2008 M35 and M45 Sedans
- 2008 Infiniti QX56
- Infiniti SUV Earns Top IIHS Safety Award
- Infiniti Announces Pricing on 2008 QX56
- 2007 Detroit Auto Show; 2008 Infiniti QX Debuts
- 2007 Infiniti Reviews
- All-New 2007 Infiniti G Sports Sedan Racks up Awards and Sales
- First 2007 Infiniti Models With XM NavTraffic Arrive in U.S. Showrooms
- 2007 Infiniti M45
- 2006 Infiniti Reviews
- 2006 Infiniti G35
- LA Show Observations, Infiniti M35, BMW Diesel and More in February 2006 Letter From Europe
- 2006 Infiniti M35
- Infiniti QX56 Leads All in Motorist's Choice Awards
- 2004 Infiniti Reviews
- 2004 Infiniti FX35
- 2004 Infiniti FX45
- 2004 Infiniti M45
- NHTSA INVESTIGATION: INFINITI M45
- 2002 Infiniti Reviews
- 2002 Infiniti Q45
- 2002 Infiniti Q45
- 2002 Infiniti Q45
- 2002 Infiniti Q45
- 2002 Infiniti Q45
- 2002 Infiniti QX4
- 2001 Infiniti Reviews
- 2001 Infiniti G20
- 2001 Infiniti I30
- 2001 Infiniti I30
- 2001 Infiniti Q45
- 2001 Infiniti QX4
- 2001 Infiniti QX4
- 2000 Infiniti Reviews
- 2000 Infiniti G20
- 2000 Infiniti I30
- 2000 Infiniti I30
- 2000 Infiniti I30
- 2000 Infiniti QX4
- 2000 Infiniti QX4
- 1999 Infiniti Reviews
- 1999 Infiniti G20
- 1999 Infiniti G20
- 1999 Infiniti G20
- 1999 Infiniti I30
- 1999 Infiniti I30
- 1999 Infiniti I30
- 1999 Infiniti I30
- 1999 Infiniti Q45
- 1999 Infiniti Q45
- 1999 Infiniti Q45
- 1999 Infiniti Q45t
- 1999 Infiniti QX4
- 1999 Infiniti QX4
- 1999 Infiniti QX4
- 1998 Infiniti Reviews
- 1998 Infiniti I30
- 1998 Infiniti QX4
- 1998 Infiniti QX4
- 1997 Infiniti Reviews
- 1997 Infiniti I30
- 1997 Infiniti I30
- 1997 Infiniti Q45
- 1997 Infiniti Q45
- 1997 Infiniti QX4
- 1997 Infiniti QX4
- 1997 Infiniti QX4
- 1997 Infiniti QX4
- 1997 Infiniti QX4
- 1996 Infiniti Reviews
- 1996 Infiniti G20
- 1996 Infiniti G20
- 1996 Infiniti G20
- 1996 Infiniti I30
- 1996 Infiniti J30
- 1995 Infiniti Reviews
- 1995 Infiniti I30
- 1994 Infiniti Reviews
- 1994 Infiniti G20
- 1994 Infiniti Q45
Fuel Economy Guide
Research the yearly spend on gasoline for every Infiniti in our database.-
The fuel economy calculations assume annual mileage of 15,000 miles, 45% of which is highway miles and 55% city miles and fuel costs of $2.79 per gallon. These figures can be adjusted to more accurately reflect your driving style and fuel costs in your area:
NHTSA Test Results
Get crash test results, service bulletins, and product recalls for every Infiniti model.-
Crash Test Data for 2016 Infiniti
No crash test data exists.Service Bulletins for 2016 Infiniti
2016 INFINITI Q40 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2016 INFINITI Q50 Bulletin Number: EL13-023E SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB09-059D "INTELLIGENT KEY BATTERY VOLTAGE CHECK AND REPLACEMENT THIS BULLETIN HAS BEEN SUPERSEDED BY ITB15-026. INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN." Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011F "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026f DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version Bulletin Number: ITB13-026g DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026h DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026i 2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Bulletin Number: ITB13-026J 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB14-011C "REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE TO ITEMS 4 AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INF Bulletin Number: ITB15-026A "INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE THROUGHOUT. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM THE INTELLIGENT KEY INTERMITTENT Bulletin Number: ITB15-026b INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-012b INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-037 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES IF YOU CONFIRM: THE DRIVER SIDE VENT IS WARMER BY 10°F OR MORE THAN THE PASSENGER SIDE WITH THE HVACS DUAL TEMP MODE SELECTED AND THE A/C SET ON BOTH SIDES AT 60°F. - THIS Bulletin Number: ITB16-037a 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of this bulletin. Bulletin Number: ITB16-037b 2014-2016 Q50; AIR MIX DOOR MOTOR LH SERVICE INFORMATION This bulletin has been amended throughout. Discard all previous versions of this bulletin. Bulletin Number: ITB16-037c 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES This bulletin has been amended throughout. Discard all previous versions of this bulletin. Bulletin Number: ITB16-042a 2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - AUTO-UP d Bulletin Number: ITB16-043 2016 Q50; RATTLE FROM PASSENGER SIDE REAR FLOOR WHEN ACCELERATING OR DECELERATING IF YOU CONFIRM A rattle noise from the passenger side rear floor occurs when accelerating and/or decelerating through 2400 rpm. ACTION 1. Remove the rea Bulletin Number: ITB16-044 2016-2017 Q50, 2017 Q60, AND 2017 QX30 WITH 2.0L TURBO ENGINE; CARTRIDGE-STYLE OIL FILTER SERVICE INFORMATION - The Applied Vehicles are equipped with a cartridge-style oil filter. - The filter may be difficult to remove. If this shoul Bulletin Number: ITB16-044a 2016-2017 Q50, 2017 Q60, AND 2017 QX30 WITH 2.0L TURBO ENGINE; CARTRIDGE-STYLE OIL FILTER This bulletin applies only to vehicles equipped with 2.0L Turbo Engine. This bulletin has been amended. Information about how to remove a stuck Bulletin Number: ITB16-046 ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-002 INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve. And The valve timing control solenoid valv Bulletin Number: ITB17-002a INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have b Bulletin Number: ITB17-002b INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-004 2016 Q50 AND 2017 Q60; ACCESSORY DRIVE BELT NOISY OR HAS COME OFF IF YOU CONFIRM The accessory drive belt is noisy. Or The accessory drive belt has come off of the idler pulley. ACTION - If the accessory drive belt is currently only Bulletin Number: ITB17-004a 2016-2017 Q50 AND 2017 Q60; ACCESSORY DRIVE BELT NOISY OR HAS COME OFF This bulletin applies only to vehicles equipped with a V6 Twin Turbo engine. This bulletin has been amended to add 2017 Q50 to the Title, Applied Vehicles, and App Bulletin Number: ITB17-004b ACCESSORY DRIVE BELT NOISY OR HAS COME OFF This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-017 MIL ON WITH DTC P0101, P010B, AND/OR P0106 This bulletin applies only to vehicles equipped with a V6 twin turbo engine. IF YOU CONFIRM The MIL is ON with one or more of the following DTCs stored: - P0101 (MAF SEN/CIRCUIT-B1) - P010 Bulletin Number: ITB17-017a MIL ON WITH DTC P0101, P010B, AND/OR P0106 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-026 INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Bulletin Number: ITB17-026a INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Bulletin Number: ITB17-030 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle's Occupant Classification System (OCS) operation after all campai Bulletin Number: ITB17-030a 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-030b 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 20 and 22 have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB17-036a 2016-2017 Q50 AND 2017 Q60; ENGINE STOPS RUNNING, MIL ON WITH DTC STORED This bulletin has been superseded by ITB17-044. VOLUNTARY SAFETY RECALL CAMPAIGN 2016-2017 Q50 AND 2017 Q60 WITH 2.0L TURBO ENGINE; FUEL PUMP CONTROL MODULE Please Bulletin Number: ITB17-039 INTERIOR LAMPS INOPERATIVE IF YOU CONFIRM The interior lamps are inoperative (including map lamps, 2nd row personal lamps, door panel step lamps, and trunk lamps). NOTE: If this issue should occur, the outside door handle lamps will al Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-050 2016-2017 Q50 AND 2017 Q60; MIL IS ON WITH DTC STORED IF YOU CONFIRM The MIL is ON with one or more of the following DTCs stored: P0544 - (EXHAUST GAS TEMP SENSOR 1 B1) P0545 - (EXHAUST GAS TEMP SENSOR 1 B1) P0546 - (EXHAUST GAS TEMP Bulletin Number: ITB17-054 2016-2018 Q50 AND 2017-2018 Q60; CHARGE AIR COOLER COOLING SYSTEM SERVICE INFORMATION This bulletin applies to vehicles equipped with VR30DDTT V6 engine. SERVICE INFORMATION Whenever either or both charge air coolers (intercooler) on Bulletin Number: ITB17-058 INTRODUCTION Infiniti is conducting this voluntary emission recall campaign on certain specific model year 2016-2018 Q50 and 2017 Q60 vehicles. The Engine Control Module (ECM) will be reprogrammed so that in the event of an automatic trans Bulletin Number: ITB17-059 2015 ? 2016 Q50 AND Q50 HYBRID; FRONT SEAT VIBRATION IF YOU CONFIRM There is a rattle or vibration in the front driver or passenger seat when driving. ACTION Replace the front seat rail nuts with the new ones listed in the PARTS INFOR Bulletin Number: ITB17-059a 2015 ? 2016 Q50 AND Q50 HYBRID; FRONT SEAT VIBRATION This bulletin has been amended. APPLIED VEHICLES has been updated. More information has been added to IF YOU CONFIRM. No other changes have been made. Discard all previous versions of Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-010 INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be Bulletin Number: ITB18-010a INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. This bulletin has been amended to correct a DTC listed in the SERVICE INFORMATION. No other changes have been made Bulletin Number: ITB18-021 DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi Bulletin Number: ITB18-024 VOLUNTARY SERVICE CAMPAIGN Q50 AND Q60 WITH 2.0L ENGINE; LOW PRESSURE FUEL LINE This bulletin applies only to vehicles equipped with a 2.0L Turbo Gasoline Engine. INTRODUCTION Infiniti is conducting this voluntary service campaign o Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB18-040 INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when i Bulletin Number: ITB18-040a INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-040b SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB19-001 CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 - (DIRECT ADAPTIVE STEERING SYSTEM) - C1B92-00 - (BRAK Bulletin Number: ITB19-005 CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Bulletin Number: ITB19-006 INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: P8314 CAMPAIGN BULLETIN Fuel Hose Voluntary Service Campaign This bulletin applies only to vehicles equipped with a M274 2.0L engine. ***** Retailer Announcement ***** INFINITI is conducting a Voluntary Service Campaign to replace the lo Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2016 INFINITI Q50 HYBRID Bulletin Number: EL13-023E SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB09-059D "INTELLIGENT KEY BATTERY VOLTAGE CHECK AND REPLACEMENT THIS BULLETIN HAS BEEN SUPERSEDED BY ITB15-026. INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN." Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011F "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026f DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version Bulletin Number: ITB13-026g DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026h DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026i 2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Bulletin Number: ITB13-026J 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB14-011C "REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE TO ITEMS 4 AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INF Bulletin Number: ITB15-026A "INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE THROUGHOUT. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM THE INTELLIGENT KEY INTERMITTENT Bulletin Number: ITB15-026b INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-012b INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-037 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES IF YOU CONFIRM: THE DRIVER SIDE VENT IS WARMER BY 10°F OR MORE THAN THE PASSENGER SIDE WITH THE HVACS DUAL TEMP MODE SELECTED AND THE A/C SET ON BOTH SIDES AT 60°F. - THIS Bulletin Number: ITB16-037a 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of this bulletin. Bulletin Number: ITB16-037b 2014-2016 Q50; AIR MIX DOOR MOTOR LH SERVICE INFORMATION This bulletin has been amended throughout. Discard all previous versions of this bulletin. Bulletin Number: ITB16-037c 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES This bulletin has been amended throughout. Discard all previous versions of this bulletin. Bulletin Number: ITB16-042a 2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - AUTO-UP d Bulletin Number: ITB16-046 ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-030 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle's Occupant Classification System (OCS) operation after all campai Bulletin Number: ITB17-030a 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-030b 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 20 and 22 have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB17-039 INTERIOR LAMPS INOPERATIVE IF YOU CONFIRM The interior lamps are inoperative (including map lamps, 2nd row personal lamps, door panel step lamps, and trunk lamps). NOTE: If this issue should occur, the outside door handle lamps will al Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-059 2015 ? 2016 Q50 AND Q50 HYBRID; FRONT SEAT VIBRATION IF YOU CONFIRM There is a rattle or vibration in the front driver or passenger seat when driving. ACTION Replace the front seat rail nuts with the new ones listed in the PARTS INFOR Bulletin Number: ITB17-059a 2015 ? 2016 Q50 AND Q50 HYBRID; FRONT SEAT VIBRATION This bulletin has been amended. APPLIED VEHICLES has been updated. More information has been added to IF YOU CONFIRM. No other changes have been made. Discard all previous versions of Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-010 INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be Bulletin Number: ITB18-010a INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. This bulletin has been amended to correct a DTC listed in the SERVICE INFORMATION. No other changes have been made Bulletin Number: ITB18-021 DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi Bulletin Number: ITB18-022 2014 ? 2017 Q50 HYBRID; ENGINE STOPS RUNNING IN EXTREMELY HOT AMBIENT TEMPERATURES AND DTC P3182 STORED IF YOU CONFIRM Engine stops running in extremely hot ambient temperatures (greater than 110 degrees Fahrenheit) and DTC P3182 HV BATTE Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB18-040 INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when i Bulletin Number: ITB18-040a INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-040b SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB19-001 CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 - (DIRECT ADAPTIVE STEERING SYSTEM) - C1B92-00 - (BRAK Bulletin Number: ITB19-005 CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Bulletin Number: ITB19-006 INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2016 INFINITI Q60 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2016 INFINITI Q70 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011F "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB15-026b INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-046 ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-007 CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-015 NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Bulletin Number: ITB17-015a NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-026 INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Bulletin Number: ITB17-026a INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Bulletin Number: ITB17-041 VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-046 DTC P0036 DIAGNOSTIC INFORMATION SERVICE INFORMATION The Electronic Service Manual (ESM) information for DTC P0036 may be inaccurate or incomplete for the Applied Vehicles. If an Applied Vehicle stores a DTC P0036, follow diagnostic pr Bulletin Number: ITB17-056 2014 - 2018 Q70 AND QX80; INTELLIGENT KEY BATTERY DISCHARGED SERVICE INFORMATION If the Intelligent Key is stored within 15 feet of the vehicle, the BCM may continue to ?ping? the Intelligent Key keeping it awake. Keeping the Intelligen Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB18-042 2013 M AND 2014-2017 Q70; WHISTLE NOISE TRANSMITTED TO CALL RECIPIENT WHEN USING BLUETOOTH® HANDS-FREE PHONE FEATURE IF YOU CONFIRM While using the Bluetooth® Hands-Free Phone Feature: - The call recipient (the person receiving the ph Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: ITB19-019 FRONT PASSENGER SEAT VIBRATION AT HIGHWAY SPEEDS WHILE UNOCCUPIED IF YOU CONFIRM The front passenger seat back vibrates at highway speeds while unoccupied. AND There are no other shake or vibration concerns with the vehicle. ACTION Bulletin Number: P7331 Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/ Bulletin Number: PC454 "ON FEBRUARY 26TH, INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&TS PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN LATE SUMMER 2016, INFINITI PLANS TO PROVIDE FURTHER INFORMATION TO AFFECT Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h Bulletin Number: REVISION 1-PC451 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has bee Bulletin Number: REVISION1-PC454 "THIS ANNOUNCEMENT HAS BEEN REVISED TO CLARIFY THIS ACTIVITY IS NOT AN OFFICIAL STOP SALE. RETAILERS MAY SELL VEHICLES THAT HAVE NOT BEEN UPGRADED. PLEASE REFER TO ADDITIONAL Q&A SUPPLIED IN THIS DOCUMENT. PLEASE DISCARD EARLIER VERSIONS OF Bulletin Number: REVISION 2-PC451 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the p Bulletin Number: REVISION 3-PC451 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Pl 2016 INFINITI Q70 HYBRID Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB01-024D THIS BULLETIN HAS BEEN AMENDED/UPDATED TO APPLY TO THE NEWEST MODELS AND MODEL YEARS. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011F "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB15-026b INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-046 ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-007 CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-015 NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Bulletin Number: ITB17-015a NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-041 VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB18-042 2013 M AND 2014-2017 Q70; WHISTLE NOISE TRANSMITTED TO CALL RECIPIENT WHEN USING BLUETOOTH® HANDS-FREE PHONE FEATURE IF YOU CONFIRM While using the Bluetooth® Hands-Free Phone Feature: - The call recipient (the person receiving the ph Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: ITB19-019 FRONT PASSENGER SEAT VIBRATION AT HIGHWAY SPEEDS WHILE UNOCCUPIED IF YOU CONFIRM The front passenger seat back vibrates at highway speeds while unoccupied. AND There are no other shake or vibration concerns with the vehicle. ACTION Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2016 INFINITI QX50 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-046 ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-015 NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Bulletin Number: ITB17-015a NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-026 INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Bulletin Number: ITB17-026a INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Bulletin Number: ITB17-042 INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING IF YOU CONFIRM The MIL is ON in an APPLIED VEHICLE with DTC P0456 (EVAP VERY SML LEAK) AND - DTC P0456 is not caused by a loose fuel fill cap (refer to ITB13-044). Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-046 DTC P0036 DIAGNOSTIC INFORMATION SERVICE INFORMATION The Electronic Service Manual (ESM) information for DTC P0036 may be inaccurate or incomplete for the Applied Vehicles. If an Applied Vehicle stores a DTC P0036, follow diagnostic pr Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2016 INFINITI QX60 Bulletin Number: AT14-017B SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: AT15-007E SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB09-059D "INTELLIGENT KEY BATTERY VOLTAGE CHECK AND REPLACEMENT THIS BULLETIN HAS BEEN SUPERSEDED BY ITB15-026. INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN." Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011F "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-072d 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES sect Bulletin Number: ITB12-072e 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page Bulletin Number: ITB12-076b POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended. No other charges have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-076c POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-035b CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB13-035c CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-055A SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: ITB13-055b CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. D Bulletin Number: ITB13-055c CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB14-011C "REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE TO ITEMS 4 AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INF Bulletin Number: ITB14-053a THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin. Bulletin Number: ITB14-053b ABNORMAL NOISE FROM FRONT ENGINE MOUNT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Bulletin Number: ITB15-010c INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. The APPLIED VEHICLES section has been revised. Please discard previous versions of this bulletin. Bulletin Number: ITB15-012g 2013 JX35 AND 2014 - 2017 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to vehciles equipped with a 6 cylinder engine. This bulletin has been amended to add model years to the Applied Vehicles and change th Bulletin Number: ITB15-026A "INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE THROUGHOUT. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM THE INTELLIGENT KEY INTERMITTENT Bulletin Number: ITB15-026b INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-012b INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-021a THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous ver Bulletin Number: ITB16-027 "VOLUNTARY EMISSIONS RECALL CAMPAIGN 2015-2016 QX60 ECM REPROGRAMMING INTRODUCTION INFINITI IS CONDUCTING A VOLUNTARY EMISSION RECALL CAMPAIGN ON CERTAIN MODEL YEAR 2015-2016 QX60 VEHICLES. INFINITI HAS DISCOVERED THAT THESE VEHICLES ARE Bulletin Number: ITB16-028 2016 QX60 LANE CAMERA AIMING SERVICE INFORMATION THE ELECTRONIC SERVICE MANUAL (ESM) PAGES FOR LANE CAMERA AIMING IN THE DAS SECTION HAVE BEEN UPDATED/AMENDED. UNTIL THE UPDATED SERVICE MANUALS ARE MADE AVAILABLE, PLEASE REFER TO THE Bulletin Number: ITB16-030 2016 QX60; SOME AUTOMATIC BACK DOOR DTC DESCRIPTIONS ARE NOT DISPLAYED ON CONSULT-III PLUS SERVICE INFORMATION THE DESCRIPTIONS FOR AUTOMATIC BACK DOOR DTCS IN THE TABLE BELOW DO NOT DISPLAY ON CONSULT-III PLUS (C-III PLUS). ONLY THE D Bulletin Number: ITB16-031 2016 QX60; AUTOMATIC BACK DOOR CALIBRATION PROCEDURE SERVICE INFORMATION AS OF THE PUBLICATION DATE OF THIS BULLETIN, THE AUTOMATIC BACK DOOR CALIBRATION PROCEDURE IN THE ELECTRONIC SERVICE MANUAL (ESM) IS INCORRECT. IF FOR ANY REASON Bulletin Number: ITB16-032 2016 QX60 AND QX60 HYBRID; AROUND VIEW MONITOR MIRROR CAMERA INOPERATIVE IF YOU CONFIRM - EITHER THE LEFT OR RIGHT AROUND VIEW MONITOR DOOR MIRROR CAMERA IS INOPERATIVE. NOTE: THE FOLLOWING DTCS MAY ALSO BE PRESENT: - U111B (SIDE CAM Bulletin Number: ITB16-035a 2015-2017 QX60; ENHANCED DIAGNOSTIC LOGIC FOR CVT This bulletin applies only to vehicles equipped with a 6 cylinder engine. This bulletin has been amended to add 2017 model year and add part numbers to Table A. No other changes have b Bulletin Number: ITB16-039 2014-2016 QX60; DOORS DIFFICULT TO CLOSE WITH TEMPERATURES BELOW FREEZING IF YOU CONFIRM: THE FOLLOWING INCIDENT, OR THE CUSTOMER REPORTS THIS INCIDENT: - THE VEHICLE HAS BEEN SETTING (NOT RUNNING) IN TEMPERATURES BELOW 14°F (-10°C) F Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-001 2014 - 2017 QX60; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1). Bulletin Number: ITB17-002 INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve. And The valve timing control solenoid valv Bulletin Number: ITB17-002a INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have b Bulletin Number: ITB17-002b INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-007 CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-016 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their Occupant Classification System (OCS) operation after all campaigns hav Bulletin Number: ITB17-016b 2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-016c 2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 15 and 17 have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB17-026 INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Bulletin Number: ITB17-026a INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Bulletin Number: ITB17-031 2016-2017 QX60 AND QX60 HYBRID; REVISED WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles, some wheel alignment specifications listed in the Front Suspension (FSU) and Rear Suspension (RSU) sections of the Elec Bulletin Number: ITB17-039 INTERIOR LAMPS INOPERATIVE IF YOU CONFIRM The interior lamps are inoperative (including map lamps, 2nd row personal lamps, door panel step lamps, and trunk lamps). NOTE: If this issue should occur, the outside door handle lamps will al Bulletin Number: ITB17-041 VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha Bulletin Number: ITB17-042 INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING IF YOU CONFIRM The MIL is ON in an APPLIED VEHICLE with DTC P0456 (EVAP VERY SML LEAK) AND - DTC P0456 is not caused by a loose fuel fill cap (refer to ITB13-044). Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-046 DTC P0036 DIAGNOSTIC INFORMATION SERVICE INFORMATION The Electronic Service Manual (ESM) information for DTC P0036 may be inaccurate or incomplete for the Applied Vehicles. If an Applied Vehicle stores a DTC P0036, follow diagnostic pr Bulletin Number: ITB17-048 2013 JX35 AND 2014 - 2017 QX60; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-006 2016-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin applies only to vehicles NOT equipped with Intelligent Cruise Control. IF YOU CONFIRM A current or past customer concern of the Vehicle Dynamic Control (VDC) war Bulletin Number: ITB18-006a 2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-026 CVT FLUID LEVEL QUICK CHECK GAUGE SERVICE INFORMATION Special tool CVT8 Oil Level Quick Check Gauge (J-51155) is now available. Each retailer has been shipped one of these tools. Additional tools can be obtained from Tech?Mate at 1-80 Bulletin Number: ITB18-026a CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-026b CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB19-006 INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-010 2016-2018 QX60; MIL ON WITH DTC P2097, P2099, P0171 AND/OR P0174 This bulletin applies only to vehicles equipped with the VQ35DE engine only. IF YOU CONFIRM The MIL is ON with one or more of the following Air/Fuel (A/F) Sensor DTCs s Bulletin Number: ITB19-011 DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not repla Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: ITB19-014 2013 JX35 AND 2014-2020 QX60; REMOVAL OF HEADLIGHT ASSEMBLY LOCATING BRACKET SERVICE INFORMATION If replacement of a Front Combination Headlamp assembly (headlight assembly) is necessary, for the applied vehicles, the locating bracket Bulletin Number: P7331 Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/ Bulletin Number: PC454 "ON FEBRUARY 26TH, INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&TS PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN LATE SUMMER 2016, INFINITI PLANS TO PROVIDE FURTHER INFORMATION TO AFFECT Bulletin Number: R1621 2016 QX60 "REAR O2 SENSOR VOLUNTARY EMISSIONS RECALL CAMPAIGN INFINITI IS CONDUCTING A VOLUNTARY EMISSIONS RECALL CAMPAIGN TO UPDATE THE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN MODEL YEAR 2015-16 INFINITI QX60 VEHICLES. UNDER CERTAIN CON Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h Bulletin Number: REVISION 1-PC451 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has bee Bulletin Number: REVISION1-PC454 "THIS ANNOUNCEMENT HAS BEEN REVISED TO CLARIFY THIS ACTIVITY IS NOT AN OFFICIAL STOP SALE. RETAILERS MAY SELL VEHICLES THAT HAVE NOT BEEN UPGRADED. PLEASE REFER TO ADDITIONAL Q&A SUPPLIED IN THIS DOCUMENT. PLEASE DISCARD EARLIER VERSIONS OF Bulletin Number: REVISION 2-PC451 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the p Bulletin Number: REVISION 3-PC451 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Pl 2016 INFINITI QX60 HYBRID Bulletin Number: AT15-007E SUMMARY TO BE PROVIDED ON A FUTURE DATE. Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB09-059D "INTELLIGENT KEY BATTERY VOLTAGE CHECK AND REPLACEMENT THIS BULLETIN HAS BEEN SUPERSEDED BY ITB15-026. INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN." Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011F "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-072d 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES sect Bulletin Number: ITB12-072e 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page Bulletin Number: ITB12-076b POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended. No other charges have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-076c POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-035b CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB13-035c CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB14-011C "REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE TO ITEMS 4 AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INF Bulletin Number: ITB15-026A "INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE THROUGHOUT. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM THE INTELLIGENT KEY INTERMITTENT Bulletin Number: ITB15-026b INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-012b INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-021a THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous ver Bulletin Number: ITB16-030 2016 QX60; SOME AUTOMATIC BACK DOOR DTC DESCRIPTIONS ARE NOT DISPLAYED ON CONSULT-III PLUS SERVICE INFORMATION THE DESCRIPTIONS FOR AUTOMATIC BACK DOOR DTCS IN THE TABLE BELOW DO NOT DISPLAY ON CONSULT-III PLUS (C-III PLUS). ONLY THE D Bulletin Number: ITB16-031 2016 QX60; AUTOMATIC BACK DOOR CALIBRATION PROCEDURE SERVICE INFORMATION AS OF THE PUBLICATION DATE OF THIS BULLETIN, THE AUTOMATIC BACK DOOR CALIBRATION PROCEDURE IN THE ELECTRONIC SERVICE MANUAL (ESM) IS INCORRECT. IF FOR ANY REASON Bulletin Number: ITB16-032 2016 QX60 AND QX60 HYBRID; AROUND VIEW MONITOR MIRROR CAMERA INOPERATIVE IF YOU CONFIRM - EITHER THE LEFT OR RIGHT AROUND VIEW MONITOR DOOR MIRROR CAMERA IS INOPERATIVE. NOTE: THE FOLLOWING DTCS MAY ALSO BE PRESENT: - U111B (SIDE CAM Bulletin Number: ITB16-039 2014-2016 QX60; DOORS DIFFICULT TO CLOSE WITH TEMPERATURES BELOW FREEZING IF YOU CONFIRM: THE FOLLOWING INCIDENT, OR THE CUSTOMER REPORTS THIS INCIDENT: - THE VEHICLE HAS BEEN SETTING (NOT RUNNING) IN TEMPERATURES BELOW 14°F (-10°C) F Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-001 2014 - 2017 QX60; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1). Bulletin Number: ITB17-007 CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-016 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their Occupant Classification System (OCS) operation after all campaigns hav Bulletin Number: ITB17-016b 2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-016c 2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 15 and 17 have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB17-031 2016-2017 QX60 AND QX60 HYBRID; REVISED WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles, some wheel alignment specifications listed in the Front Suspension (FSU) and Rear Suspension (RSU) sections of the Elec Bulletin Number: ITB17-039 INTERIOR LAMPS INOPERATIVE IF YOU CONFIRM The interior lamps are inoperative (including map lamps, 2nd row personal lamps, door panel step lamps, and trunk lamps). NOTE: If this issue should occur, the outside door handle lamps will al Bulletin Number: ITB17-041 VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha Bulletin Number: ITB17-042 INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING IF YOU CONFIRM The MIL is ON in an APPLIED VEHICLE with DTC P0456 (EVAP VERY SML LEAK) AND - DTC P0456 is not caused by a loose fuel fill cap (refer to ITB13-044). Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB19-006 INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-011 DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not repla Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2016 INFINITI QX70 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-015 NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Bulletin Number: ITB17-015a NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-026 INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Bulletin Number: ITB17-026a INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Bulletin Number: ITB17-046 DTC P0036 DIAGNOSTIC INFORMATION SERVICE INFORMATION The Electronic Service Manual (ESM) information for DTC P0036 may be inaccurate or incomplete for the Applied Vehicles. If an Applied Vehicle stores a DTC P0036, follow diagnostic pr Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2016 INFINITI QX80 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB10-058b 2004-2018 QX56 AND QX80; ENGINE OIL LEAK AT RIGHT SIDE BLOCK BALL PLUG This bulletin has been amended. The APPLIED VEHICLES section has been updated. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011F "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB14-011C "REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE TO ITEMS 4 AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INF Bulletin Number: ITB16-019B 2015 2016 QX80; FUEL GAUGE DROPS QUICKLY AFTER TANK FILLED AND SHORT DRIVE THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE THROUGHOUT THIS BULLETIN. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM AFTER FILLIN Bulletin Number: ITB16-019C 2015-2016 QX80; FUEL GAUGE DROPS QUICKLY AFTER TANK FILLED AND SHORT DRIVE THIS BULLETIN HAS BEEN AMENDED. THE PARTS INFORMATION SECTION HAS BEEN REVISED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. Bulletin Number: ITB16-026 2016 QX80; TRANSMISSION JUDDER UNDER ACCELERATION UPHILL IF YOU CONFIRM A JUDDER FROM THE TRANSMISSION WHEN; -DRIVING UPHILL. AND -APPLYING LIGHT TO MEDIUM THROTTLE (LESS THAN 50% THROTTLE). ACTION 1. REFER TO STEP 6 IN THE SERVICE Bulletin Number: ITB16-038 2014-2016 QX80; FUEL TANK DOES NOT FILL TO CAPACITY WHEN LOW FUEL WARNING DISPLAYED IF YOU CONFIRM THE CUSTOMER STATES THAT WHEN THE DISTANCE TO EMPTY INDICATOR DISPLAYS - - - AND THE LOW FUEL WARNING INDICATOR IS ON, THE FOLLOWING O Bulletin Number: ITB16-046 ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB17-007 CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti Bulletin Number: ITB17-008 2016 ? 2017 QX80; SHIFT SHOCK WITH DOWN SHIFT IF YOU CONFIRM Transmission shift shock when accelerating enough to create a 7th gear to 3rd gear down shift. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm TCM reprogrammin Bulletin Number: ITB17-008b 2016-2017 QX80; 7-3 DOWN SHIFT SHOCK AND/OR LACK OF POWER/HESITATION This bulletin has been amended throughout. Discard previous versions of this bulletin. Bulletin Number: ITB17-008c 2016-2017 QX80; SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES This bulletin has been changed throughout. You must read the entire bulletin to properly perform the repair. Please discard previous versions of this bulletin. Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-010 2016-2017 QX80; MIL ON WITH P0090 AND U1000 AND/OR U1001 STORED IF YOU CONFIRM MIL is ON with the following DTC stored: - P0090 (FRP CONTROL SYSTEM) And U1000 and/or U1001 DTCs are stored in one or more other control units. NOTE: If Bulletin Number: ITB17-015 NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Bulletin Number: ITB17-015a NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-026 INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Bulletin Number: ITB17-026a INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Bulletin Number: ITB17-027 2016-2017 QX80; OUTSIDE MIRROR(S) LOOSE AT BASE SERVICE INFORMATION If the power foldable outside mirrors are manually folded/unfolded or bumped, the mirror body can become loose at the pivot point. If this occurs, the mirrors should b Bulletin Number: ITB17-027a 2016-2018 QX80; OUTSIDE MIRROR(S) LOOSE AT BASE This bulletin has been amended. A model year has been added to APPLIED VEHICLES. Discard all previous versions of this bulletin. Bulletin Number: ITB17-027b 2016-2019 QX80; OUTSIDE MIRROR(S) LOOSE AT BASE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-041 VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-052 2016 QX80; FAN COUPLING TICK / KNOCK NOISE IN TEMPERATURES 32°F (0°C) OR BELOW IF YOU CONFIRM A knocking or ticking noise is coming from the engine fan coupling when the vehicle is operated at or below 32°F (0°C). ACTION 1. Confirm th Bulletin Number: ITB17-052a 2016-2017 QX80; FAN COUPLING TICK / KNOCK NOISE IN TEMPERATURES 32°F (0°C) OR BELOW This bulletin has been amended. An additional model year has been added to the Applied Vehicles and to Table A. Please discard all previous versions of t Bulletin Number: ITB17-056 2014 - 2018 Q70 AND QX80; INTELLIGENT KEY BATTERY DISCHARGED SERVICE INFORMATION If the Intelligent Key is stored within 15 feet of the vehicle, the BCM may continue to ?ping? the Intelligent Key keeping it awake. Keeping the Intelligen Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-007 2017 QX80; DTC C1116 AND VDC WARNING LAMP ON This bulletin applies only to vehicles equipped with Distance Control Assist (DCA). IF YOU CONFIRM DTC C1116 (STOP LAMP SW) is stored (Past or Current), AND Customer stated VDC warning l Bulletin Number: ITB18-007a 2017 QX80; DTC C1116 AND VDC WARNING LAMP ON This bulletin applies only to vehicles equipped with Distance Control Assist (DCA). This bulletin has been amended. The CLAIMS INFORMATION section has been corrected. No other change have b Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB19-006 INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: P7331 Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/ Bulletin Number: PC454 "ON FEBRUARY 26TH, INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&TS PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN LATE SUMMER 2016, INFINITI PLANS TO PROVIDE FURTHER INFORMATION TO AFFECT Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h Bulletin Number: REVISION 1-PC451 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has bee Bulletin Number: REVISION1-PC454 "THIS ANNOUNCEMENT HAS BEEN REVISED TO CLARIFY THIS ACTIVITY IS NOT AN OFFICIAL STOP SALE. RETAILERS MAY SELL VEHICLES THAT HAVE NOT BEEN UPGRADED. PLEASE REFER TO ADDITIONAL Q&A SUPPLIED IN THIS DOCUMENT. PLEASE DISCARD EARLIER VERSIONS OF Bulletin Number: REVISION 2-PC451 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the p Bulletin Number: REVISION 3-PC451 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Pl Recalls for 2016 Infiniti
2016 INFINITI Q50 NHTSA Campaign ID: ELECTRICAL SYSTEM: SOFTWARE Manufacturer: Nissan North America, Inc. Manufacture Dates: 03/10/2015 - 04/05/2017 Potential Units Affected: 14192 Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence:
An engine stall can increase the risk of a crash.
Action:
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
2016 INFINITI Q50 NHTSA Campaign ID: STEERING:ELECTRIC POWER ASSIST SYSTEM Manufacturer: Nissan North America, Inc. Manufacture Dates: 12/26/2012 - 12/11/2015 Potential Units Affected: 28182 Defect Description:
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence:
If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Action:
Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
2016 INFINITI Q50 NHTSA Campaign ID: AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER) Manufacturer: Nissan North America, Inc. Manufacture Dates: 12/19/2012 - 03/30/2016 Potential Units Affected: 3296947 Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence:
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Action:
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
2016 INFINITI Q50 NHTSA Campaign ID: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Manufacturer: Nissan North America, Inc. Manufacture Dates: 03/10/2015 - 04/05/2017 Potential Units Affected: 14192 Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence:
An engine stall can increase the risk of a crash.
Action:
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
2016 INFINITI Q50 NHTSA Campaign ID: STEERING: ADAPTIVE STEERING Manufacturer: Nissan North America, Inc. Manufacture Dates: 12/26/2012 - 12/11/2015 Potential Units Affected: 28182 Defect Description:
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence:
If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Action:
Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
2016 INFINITI Q50 HYBRID NHTSA Campaign ID: STEERING:ELECTRIC POWER ASSIST SYSTEM Manufacturer: Nissan North America, Inc. Manufacture Dates: 12/10/2012 - 12/17/2015 Potential Units Affected: 28182 Defect Description:
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence:
If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Action:
Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
2016 INFINITI Q50 HYBRID NHTSA Campaign ID: STEERING: ADAPTIVE STEERING Manufacturer: Nissan North America, Inc. Manufacture Dates: 12/10/2012 - 12/17/2015 Potential Units Affected: 28182 Defect Description:
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence:
If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Action:
Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
2016 INFINITI Q50 HYBRID NHTSA Campaign ID: AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER) Manufacturer: Nissan North America, Inc. Manufacture Dates: 12/10/2012 - 03/26/2016 Potential Units Affected: 3296947 Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence:
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Action:
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
2016 INFINITI QX60 NHTSA Campaign ID: AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER) Manufacturer: Nissan North America, Inc. Manufacture Dates: 05/16/2013 - 04/01/2016 Potential Units Affected: 3296947 Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence:
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Action:
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
2016 INFINITI QX60 HYBRID NHTSA Campaign ID: AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER) Manufacturer: Nissan North America, Inc. Manufacture Dates: 07/18/2013 - 03/31/2016 Potential Units Affected: 3296947 Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence:
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Action:
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
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