Chrysler Buyers Guide
2017 Chrysler Pacifica Touring Plus FWD
MSRP: $34,995
Invoice: $33,851
Gas Mileage:
CTY: 19 HWY: 28 CMB: 22
Engine/Fuel: V6 Cylinder Engine /3.6 L/220 Regular Unleaded V-6
Transmission: Automatic w/OD
Door/Body Style: /Passenger Van,2WD Minivans
Drive Type: Front Wheel Drive
Prices/Warranty
See the prices and various warranties offered.- General
- MSRP: $34,995
- Invoice Price: $33,851
- Destination Charge: $0
- Warranty
- Basic (Month): 36
- Basic (Mileage): 36,000
- Powertrain (Month): 60
- Powertrain (Mileage): 60,000
- Rust (Month):
- Rust (Mileage):
Engine & Emissions
View engine and emission data on this vehicle.- Engines & Emissions
- V6 Cylinder Engine
- Engine
- Type of Engine: V6 Cylinder Engine
- Displacement (CC): 3.6 L/220
- Fuel System: Sequential MPI
- Horsepower @ RPM: 287 @ 6400
- Torque @ RPM: 262 @ 4000
- Battery Output: 730
- Battery Output: 650
- Fuel Type: Regular Unleaded V-6
Dimensions
See the interior and exterior dimensions.- Exterior Dimensions
- Track Front: 68.3
- Track Rear: 68.3
- Ground Clearance (in): 5.1
- Overall Length (in): 203.6
- Overall Width (in): 79.6
- Overall Height (in): 69.9
- Wheelbase (in): 121.6
- Curb weight (lbs): 4330
- Interior Dimensions
- Seating capacity - Standard: 8
- Seating capacity - Standard: 4
- Seating capacity - Standard: 7
- Seating capacity - Standard: 5
- Seating Capacity - Maximum: 8
- Headroom front (in): 40.1
- Headroom rear (in): 39.6
- Hip room front (in): 59
- Hip room rear (in): 64.8
- Leg room front (in): 41.1
- Leg room rear (in): 39
- Shoulder room front (in): 63.8
- Shoulder room rear (in): 63
- Third seat head room (in): 38.7
- Third seat leg room (in): 36.5
- Third seat shoulder room (in): 61.2
- Third seat hip room (in): 49.6
Features
See the features of this vehicle.- Exterior
- Black Grille w/Chrome Surround
- Body-Colored Front Bumper w/Chrome Bumper Insert
- Body-Colored Rear Bumper w/Chrome Bumper Insert
- Chrome Door Handles
- Chrome Side Windows Trim
- Clearcoat Paint
- Deep Tinted Glass
- Fixed Rear Window w/Fixed Interval Wiper, Heated Wiper Park and Defroster
- Front Fog Lamps
- Front License Plate Bracket
- Fully Automatic Projector Beam Halogen Daytime Running Headlamps w/Delay-Off
- Galvanized Steel/Aluminum Panels
- Heated Side Mirrors w/Manual Folding
- Lip Spoiler
- Perimeter/Approach Lights
- Power Liftgate Rear Cargo Access
- Power Sliding Rear Doors
- Puncture Sealant & Portable Air Compressor
- Roof Rack
- Tailgate/Rear Door Lock Included w/Power Door Locks
- Tires: P235/65R17 BSW AS -inc: Yokohama Brand Tires
- Variable Intermittent Wipers
- Wheels: 17" x 7.0" Aluminum (WFN)
- Wheels w/Silver Accents
- A/C
- Climate Control
- Multi-Zone A/C
- Rear A/C
- 1 LCD Monitor In The Front
- 6 Speakers
- Auxiliary Audio Input
- Bluetooth Connection
- Integrated Roof Antenna
- MP3 Player
- Radio: Uconnect 3 w/5" Display
- Radio w/Seek-Scan, MP3 Player, Clock, Speed Compensated Volume Control, Aux Audio Input Jack, Steering Wheel Controls, Voice Activation and Radio Data System
- Satellite Radio
- SiriusXM Satellite Radio
- Wireless Streaming
- Aluminum Wheels
- Tire Pressure Monitor
- Tires - Front All-Season
- Tires - Rear All-Season
- Driver Illuminated Vanity Mirror
- Driver Vanity Mirror
- Heated Mirrors
- Passenger Illuminated Visor Mirror
- Passenger Vanity Mirror
- Power Windows
- Privacy Glass
- Rear Defrost
Safety Features
View the built in safety features included.- Safety Features
- ABS And Driveline Traction Control
- Airbag Occupancy Sensor
- Brake Assist
- Child Safety Locks
- Curtain 1st, 2nd And 3rd Row Airbags
- Daytime Running Lights
- Driver Air Bag
- Driver And Passenger Knee Airbag
- Dual Stage Driver And Passenger Front Airbags
- Dual Stage Driver And Passenger Seat-Mounted Side Airbags
- Electronic Stability Control (ESC)
- Front Head Air Bag
- Front Side Air Bag
- Knee Air Bag
- Outboard Front Lap And Shoulder Safety Belts -inc: Height Adjusters and Pretensioners
- ParkView Back-Up Camera
- Passenger Air Bag
- Passenger Air Bag Sensor
- Rear Child Safety Locks
- Rear Head Air Bag
- Side Impact Beams
- Stability Control
- Tire Specific Low Tire Pressure Warning
- Traction Control
- Anti-Theft
- Keyless Entry
- Power Door Locks
- Braking & Traction
- 4-Wheel Disc Brakes
- ABS
Read Reviews
Expert opinions you can trust.- 2017 Chrysler Pacifica Hybrid Plug and Play
- 2018 Chrysler Pacifica Review and Road-test
- Car Review: 2017 Chrysler Pacifica Touring-L Plus Review
- 2019 Chrysler Pacifica Hybrid Review
- 2019 Chrysler Pacifica America's MiniVan Review By Larry Nutson
- Car Review: 2017 Chrysler Pacifica Heels On Wheels Review
- 2021 Chrysler Reviews
- 2021 Chrysler Pacifica AWD Review
- 2021 Chrysler Pacifica AWD Review
- 2012 Chrysler Pacifica Hybrid Limited S Appearance Review
- 2021 Chrysler Pacifica Pinnacle AWD Review
- 2020 Chrysler Reviews
- 2020 Chrysler Pacifica
- 2017 Chrysler Reviews
- Car Review: 2017 Chrysler Pacifica Hybrid Review
- Car Review: 2017 Chrysler Pacifica Raising The Bar
- 2016 Chrysler Reviews
- 2016 Chrysler 200S AWD Review By Carey Russ
- 2016 Chrysler 300 C Platinum AWD Review
- 2015 Chrysler Reviews
- 2015 Chrysler 200 Windy City Review
- 2015 Chrysler 200 C Review By Carey Russ
- 2015 Chrysler 200S Review By Henny Hemmes
- 2015 Chrysler 200 S AWD Review By John Heilig
- 2015 Chrysler 300 Windy City Review
- 2015 Chrysler 300C Review By Carey Russ
- 2015 Chrysler Town & Country Windy City Review
- 2014 Chrysler Reviews
- 2014 Chrysler 300 Review by Larry Nutson
- 2014 Chrysler 300S Review By Carey Russ
- 2014 Chrysler Town and Country - A Family's Best Friend
- 2013 Chrysler Reviews
- 2012/2013 Chrysler Review
- 2013 Chrysler 300 C Review
- Chrysler 300C Road Trip In Berkshires
- 2012 Chrysler Reviews
- 2012 Chrysler 300 C Review
- A QUARTET OF AMAZING DETROIT SRT SPEEDSTERS
- 2012 Chrysler 300 S Review
- 2011 Chrysler Town and Country Van Review
- 2011 Chrysler Reviews
- 2011 Chrysler 200 Convertible Review
- 2011 Chrysler 200 Limited Convertible Review
- 2011 Chrysler 200 Sedan Review
- 2011 Chrysler 200 Sedan and Convertible Review
- 2011 Chrysler 300C AWD Review
- 2010 Chrysler Reviews
- New New Chrysler Earns Four 2010 'Top Safety Picks' From the Insurance Institute for Highway Safety
- Chrysler Group LLC Reports September 2010 U.S. Sales Increased 61 Percent
- 2010 Chrysler Sebring Convertible
- 2010 Chrysler Town and Country Limited Review
- Chrysler Displays Safety and Security Features in 2010 Chrysler Town & Country at the New York International Auto Show
- 2009 Chrysler Reviews
- 2009 Chrysler 300 Review
- 2009 Chrysler 300C
- 2008 Chrysler Reviews
- Chrysler Announces Limited Edition Vehicle for 2008: Chrysler Aspen Signature Series
- New 2009 Chrysler Aspen HEMI(R) Hybrid and Dodge Durango HEMI Hybrid
- Chrysler Brings its Newest Buzz Model - the 2008 Chrysler PT Street Cruiser Sunset Boulevard Edition
- All-new 2008 Chrysler Sebring Convertible Offers Cool Technological Innovations that Make Driving Experience a Pleasant One
- LA Auto Show: Chrysler Raises Roof On New Sebring Convertible - VIDEO ENHANCED
- Chrysler Group Announces Pricing on All-New 2008 Chrysler Sebring Convertible
- The 2008 Chrysler Town & Country and Dodge Grand Caravan Pop With Fresh Technology
- 2008 Chrysler Town & Country - Family Friendly
- 2008 Detroit Auto Show: Chrysler Town & Country and Dodge Grand Caravan Take Home ICOTY Car of the Year Awards
- Chrysler Talks About Minivan Sales, And So Does TACH
- 2008 Chrysler Town & Country
- 2007 Detroit Auto Show - All-New 2008 Dodge Grand Caravan and Chrysler Town & Country Minivans Raise the Bar for the Minivan Segment - VIDEO ENHANCED
- New 2008 Chrysler Town & Country Design is Fresh, Contemporary, Tailored
- 2007 Chrysler Reviews
- Preview 2007 Chrysler Line
- New campaigns from DCX
- Chrysler Announces Pricing for All-New 2007 Chrysler Sebring and 2007 Chrysler Aspen
- 2007 Chrysler Pacifica: Lower Prices, More Content, Performance and Standard Safety Features
- 2007 Chrysler Pacifica Review
- Chrysler Brand Debuts Campaign with New 'Engineered Beautifully' Theme Line
- Cool as an Ocean Breeze: Chrysler Introduces 2007 PT Street Cruiser Pacific Coast Highway Edition
- New Convertibles Make a Splashy Debut at LA Auto Show
- Chrysler Group Pitching the All-New 2007 Chrysler Sebring to Chinese, Korean and Asian Indian Consumers
- 2006 Chrysler Reviews
- 2006 Chrysler 300C
- 2006 Chrysler Crossfire
- 2006 Chrysler Pacifica
- 2006 Chrysler Town & Country
- 2005 Chrysler Reviews
- 2005 Chrysler 300C
- 2005 Chrysler Crossfire
- 2005 Chrysler PT Cruiser
- 2005 Chrysler Town & Country
- MB C55, Ford C-Max, Chrysler T&C, F1 Comments and Observations and Other Car Talk In - Letter from Europe
- 2004 Chrysler Reviews
- 2004 Chrysler Crossfire
- 2004 Chrysler Crossfire
- 2004 Chrysler Pacifica
- 2004 Chrysler Pacifica
- 2004 Chrysler PT Cruiser
- 2002 Chrysler Reviews
- 2002 Chrysler 300M
- 2002 Chrysler Prowler
- 2002 Chrysler PT Cruiser
- 2002 Chrysler Sebring
- 2001 Chrysler Reviews
- 2001 Chrysler 300M
- 2001 Chrysler 300M
- 2001 Chrysler PT Cruiser
- 2001 Chrysler PT Cruiser
- 2001 Chrysler PT Cruiser
- 2001 Chrysler PT Cruiser
- 2001 Chrysler PT Cruiser
- 2001 Chrysler Sebring
- 2001 Chrysler Sebring
- 2001 Chrysler Sebring
- 2001 Chrysler Town & Country
- 2001 Chrysler Town & Country
- 2000 Chrysler Reviews
- 2000 Chrysler Concorde
- 2000 Chrysler LHS
- 2000 Chrysler Sebring
- 2000 Chrysler Town & Country
- 2000 Chrysler Town & Country
- 1999 Chrysler Reviews
- 1999 Chrysler 300M
- 1999 Chrysler 300M
- 1999 Chrysler Cirrus
- 1999 Chrysler Concorde
- 1999 Chrysler LHS
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- 1999 Chrysler Sebring
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- 1998 Chrysler Reviews
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- 1998 Chrysler Concorde
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- 1996 Chrysler LHS
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- 1996 Chrysler Sebring
- 1996 Chrysler Sebring
- 1995 Chrysler Reviews
- 1995 Chrysler Cirrus
- 1995 Chrysler Sebring
Fuel Economy Guide
Research the yearly spend on gasoline for every Chrysler in our database.-
The fuel economy calculations assume annual mileage of 15,000 miles, 45% of which is highway miles and 55% city miles and fuel costs of $2.79 per gallon. These figures can be adjusted to more accurately reflect your driving style and fuel costs in your area:
NHTSA Test Results
Get crash test results, service bulletins, and product recalls for every Chrysler model.-
Crash Test Data for 2017 Chrysler
Chrysler Vehicle Front Star Rating Side Star Rating Rollover Resistance Rating Driver Passenger Front Seat Rear Seat 2017 200 4DR AWD 2017 Pacifica Van FWD Service Bulletins for 2017 Chrysler
2017 CHRYSLER 200 Bulletin Number: 08-028-17 REV. B RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Bulletin Number: 20244 CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock a Bulletin Number: 20616 P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement par Bulletin Number: 22867 Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. S Bulletin Number: 22892 Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 553720 Bulletin Number: 22958 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifyin Bulletin Number: 23027 Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. P Bulletin Number: 23104 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl Bulletin Number: 23137 Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for id Bulletin Number: 68232614A$ Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Bulletin Number: 9002519 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc Bulletin Number: 9003109 Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl Bulletin Number: 9003357 Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac Bulletin Number: 9003413 Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d Bulletin Number: 9003681 Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003687 Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003694 Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup Bulletin Number: 9003696 Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Bulletin Number: 9003723 Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Bulletin Number: 9003749 RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, retur Bulletin Number: 9003785 Transmission If are working on a vehicle with a transmission concern that has DTC U0402 please call Jason LeBeau at (248) 613-7488 prior to working on the unit. If Jason cannot be reached within 15 minutes proceed with the repair. Bulletin Number: Volume 2, Issue Warranty Operations Newsletter Updates from Warranty Operations 2017 CHRYSLER 300 Bulletin Number: 05154726A$ Electric Power Steering Gear For LA, LD and LX Models ONLY; Before this part is replaced for: A) Electrical, Communication or DTC issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting Bulletin Number: 08-007-17 REV. F UAS, UCQ, UDQ, UJQ and UAQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Vehicle Finder feature on Sirius® Guardian inoperable. Rad Bulletin Number: 08-007-17 REV. G UAS, UCQ, UDQ, UJQ and UAQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Vehicle Finder feature on Sirius® Guardian inoperable. Rad Bulletin Number: 08-055-17 REV. A Flash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software. The customer may experience the following:HFM does not boot properly. "Hands-Free Module Bulletin Number: 08-090-16 Shortened Battery Life This bulletin involves replacing the battery. Possible short battery life. Bulletin Number: 18-027-17 Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (M Bulletin Number: 20244 CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock a Bulletin Number: 20616 P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement par Bulletin Number: 21-010-17 Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp Bulletin Number: 22867 Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. S Bulletin Number: 22892 Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 553720 Bulletin Number: 22958 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifyin Bulletin Number: 23027 Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. P Bulletin Number: 23104 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl Bulletin Number: 23137 Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for id Bulletin Number: 68232614A$ Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Bulletin Number: 9002519 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc Bulletin Number: 9003109 Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl Bulletin Number: 9003220 RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Bulletin Number: 9003357 Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac Bulletin Number: 9003413 Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d Bulletin Number: 9003637 Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applicat Bulletin Number: 9003640 Electronic Shift Module If DTC's U11C3, U0074 are present Stored or Active, please contact Pemi Sabageh at cell (519) 300-0629 or David Dysarz at (248) 944-0310. If you do not receive a call within 15 minutes please proceed with the repa Bulletin Number: 9003681 Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003687 Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003694 Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup Bulletin Number: 9003696 Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Bulletin Number: 9003723 Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Bulletin Number: 9003749 RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, retur Bulletin Number: 9004036 ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 Bulletin Number: Volume 2, Issue Warranty Operations Newsletter Updates from Warranty Operations 2017 CHRYSLER 300C Bulletin Number: 20244 CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock a Bulletin Number: 20616 P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement par Bulletin Number: 22867 Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. S Bulletin Number: 22892 Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 553720 Bulletin Number: 22958 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifyin Bulletin Number: 23027 Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. P Bulletin Number: 23104 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl Bulletin Number: 23137 Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for id Bulletin Number: 68232614A$ Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Bulletin Number: 9002519 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc Bulletin Number: 9003109 Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl Bulletin Number: 9003220 RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Bulletin Number: 9003357 Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac Bulletin Number: 9003413 Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d Bulletin Number: 9003637 Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applicat Bulletin Number: 9003640 Electronic Shift Module If DTC's U11C3, U0074 are present Stored or Active, please contact Pemi Sabageh at cell (519) 300-0629 or David Dysarz at (248) 944-0310. If you do not receive a call within 15 minutes please proceed with the repa Bulletin Number: 9003681 Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003687 Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003694 Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup Bulletin Number: 9003696 Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Bulletin Number: 9003723 Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Bulletin Number: 9003749 RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, retur Bulletin Number: Volume 2, Issue Warranty Operations Newsletter Updates from Warranty Operations 2017 CHRYSLER PACIFICA Bulletin Number: 02-004-17 Rattle Noise Heard From Front Suspension This bulletin involves inspecting the front struts for proper assembly and replacing if necessary. The customer may notice a rattle noise from the front of the vehicle while driving over bumps or r Bulletin Number: 02-006-17 Clunking or Popping Noise While Going Over Bumps This bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. Customers may experience a clunking or popping type noise while traveling over bu Bulletin Number: 02-007-17 Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe the steering wheel is off center. Bulletin Number: 08-028-17 REV. B RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Bulletin Number: 08-043-17 REV. A Flash: Battery Pack Control Module (BPCM) Diagnostic and System Improvements This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon f Bulletin Number: 08-048-17 Navigation Inoperative This bulletin involves checking if the radio's navigation feature is working and replacing the radio if needed. A customer may notice the radio?s navigation feature is inoperative. Bulletin Number: 08-049-17 Central Vision Processing Module (CVPM) Enhancements for Surround View Camera System This bulletin involves updating the CVPM with the latest available software. Customers may experience that in variable light conditions (i.e. backing into Bulletin Number: 08-071-16 Water Intrusion In Dash To Front Fascia In-Line Connector This bulletin involves rework on the dash wire harness in the left front wheel well and possible front fascia wiring harness replacement due to water intrusion. The customer may d Bulletin Number: 08-074-16 REV. B Video Routing Module Enhancements For Rear Seat Entertainment System This bulletin involves updating the Video Routing Module (VRM) software. A customer may experience one or more of the following: Occasional reset. Remotes frequently d Bulletin Number: 08-086-17 Low Volume or Static While Using the Overhead DVD This bulletin involves checking the DVD media hub auxiliary switch part number and possibly replacing the switch. Customers may experience low volume or static from the overhead DVD player Bulletin Number: 08-087-16 Flash: Power Sliding Door Module Enhancements This bulletin involves reprogramming both of the Power Sliding Door Modules (PSDM) with the latest available software. Customers may perceive that the power sliding door does not reverse immed Bulletin Number: 08-087-17 Miracast Software Update Available This information only bulletin discusses the availability of Miracast® which has been added to the Video Routing Module(VRM) through a software update. Bulletin Number: 08-092-17 Radio Inoperative After a Flash Over The Air (FOTA) Radio Update This bulletin involves reprogramming the radio with the latest available software. Customers may notice after the FOTA radio update the radio is inoperative. The display Bulletin Number: 18-002-19 REV A Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. A customer or technicians may be unable to read data information from the OBDII connector when using a generic Bulletin Number: 18-054-17 REV. A Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upo Bulletin Number: 18-057-16 Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lam Bulletin Number: 18-057-16 REV. A "FLASH: 3.6L POWERTRAIN DIAGNOSTIC AND SYSTEM ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINAT Bulletin Number: 18-057-16 REV. A Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illuminati Bulletin Number: 20244 CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock a Bulletin Number: 20616 P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement par Bulletin Number: 21-018-16 Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp Bulletin Number: 21-022-16 "FLASH: TRANSMISSION SHIFT AND DRIVABILITY ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE TRANSMISSION CONTROL MODULE (TCM) WITH THE LATEST AVAILABLE SOFTWARE. SOME CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUM Bulletin Number: 21-022-16 Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumi Bulletin Number: 21-027-17 Flash: Transmission Shift and Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumina Bulletin Number: 22867 Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. S Bulletin Number: 22892 Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 553720 Bulletin Number: 22958 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifyin Bulletin Number: 23-012-16 Magnesium Inner Liftgate Repair And Appearance Characteristics This bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics. Bulletin Number: 23-015-17 Sliding Door Does Not Stay Open Or Secured After Opening This bulletin involves repairing one or both of the sliding door latches. Customers may experience the left or right power sliding door does not stay open or secured after opening w Bulletin Number: 23-015-17 REV. A Sliding Door Does Not Stay Open Or Secured After Opening This bulletin involves repairing one or both of the sliding door latches. Customers may experience the left or right power sliding door does not stay open or secured after opening w Bulletin Number: 23-016-17 Sliding Door Upper Hinge Pulls Out Of Upper Sliding Door Track This bulletin involves replacing one or both of the sliding door upper hinges and upper track stop bumper. Customers may experience the left or right power sliding door upper Bulletin Number: 23-026-16 Incorrect Front License Plate Bracket This bulletin involves inspecting and if necessary, replacing the front license plate bracket. The vehicle may have the incorrect front license plate bracket in the vehicle. The vehicle may have a be Bulletin Number: 23-026-16 REV. A Incorrect Front License Plate Bracket This bulletin involves inspecting and if necessary, replacing the front license plate bracket. The vehicle may have the incorrect front license plate bracket in the vehicle. The vehicle may have a be Bulletin Number: 23-026-16 REV.A "INCORRECT FRONT LICENSE PLATE BRACKET THIS BULLETIN INVOLVES INSPECTING AND IF NECESSARY, REPLACING THE FRONT LICENSE PLATE BRACKET. THE VEHICLE MAY HAVE THE INCORRECT FRONT LICENSE PLATE BRACKET IN THE VEHICLE. THE VEHICLE MAY HAVE A B Bulletin Number: 23027 Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. P Bulletin Number: 23-029-16 Power Sliding Door Handle Button Inoperative This bulletin involves testing and inspecting both power sliding door handles and buttons and replacing one or both of the handles if needed. Customers may experience the left or right power s Bulletin Number: 23-032-16 Sliding Door Lubrication. This bulletin involves applying NYE lubricant grease to the sliding door center track mechanism. Customers may describe a grinding noise coming from the left or right sliding door when opening or closing. Bulletin Number: 23-032-16 "SLIDING DOOR LUBRICATION. THIS BULLETIN INVOLVES APPLYING NYE LUBRICANT GREASE TO THE SLIDING DOOR CENTER TRACK MECHANISM. CUSTOMERS MAY DESCRIBE A GRINDING NOISE COMING FROM THE LEFT OR RIGHT SLIDING DOOR WHEN OPENING OR CLOSING." Bulletin Number: 23-033-16 Incorrect Inside Rear View Mirror This bulletin involves inspecting and if necessary, replacing the inside rear view mirror. The vehicle may have the incorrect inside rear view mirror installed in the vehicle. Bulletin Number: 23-034-16 "LEFT FRONT DOOR RATTLE THIS BULLETIN INVOLVES TESTING THE DRIVERS FRONT DOOR FOR RATTLE NOISE WHEN CLOSING AND IF NEEDED, APPLYING URETHANE BETWEEN OUTER DOOR SHELL AND IMPACT BEAM. THE CUSTOMER MAY DESCRIBE A DRIVERS FRONT DOOR RATTL Bulletin Number: 23-038-16 Overhead Console Replacement This bulletin involves replacing the overhead console due to the sunglass bin or the conversation mirror not latching in colder temperatures. The customer may describe that the sunglass storage compartment do Bulletin Number: 23-043-17 Grease Stain on the Second Row Quad Seat Trim Covers This bulletin involves cleaning grease stain from the second row quad style seats. The customer may describe a grease stain on either of the outboard lower seatback trim covers side f Bulletin Number: 23104 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl Bulletin Number: 23137 Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for id Bulletin Number: 24-001-17 Flash: HVAC Diagnostic And System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customer may describe HVAC set temperature switches to ?Lo? after using Remote S Bulletin Number: 24-006-16 Flash: HVAC System Not Cold This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe one or more of the following: · The HVAC system is not blowing cold air at Bulletin Number: 24-006-16 REV. A Flash: HVAC System Not Cold This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe one or more of the following: · The HVAC system is not blowing cold air at Bulletin Number: 24-009-16 AIR CONDITIONING INOPERATIVE THIS BULLETIN INVOLVES TESTING THE A/C COMPRESSOR OPERATION AND REPLACING IF NEEDED. CUSTOMERS MAY EXPERIENCE A LOSS OR INTERMITTENT OPERATION OF THE AIR CONDITIONING SYSTEM. A RATTLING NOISE MAY ALSO BE HEA Bulletin Number: 24-010-16 HVAC System Not Cold This bulletin involves confirmation of latest software level and possibly doing a forced cool down routine of the Heating Ventilation Air Conditioning (HVAC) Module. Customers may describe that the HVAC system is not Bulletin Number: 24-011-16 Air Conditioning Inoperative This bulletin involves testing the A/C compressor operation and replacing if needed. Customers may experience a loss or intermittent operation of the air conditioning system. A rattling noise may also be hear Bulletin Number: 68227168A$ Rear Seat Entertainment System Video Routing Module Before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, the software in the radio head unit needs to be verified. The VRM with part numbe Bulletin Number: 68232614A$ Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Bulletin Number: 68312564A$ Active Grill Shutter (AGS) For 2017 RU vehicles ONLY;~ Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494-2083 or email (tom.hallahan@fcagroup.com) Bulletin Number: 68322289A$ A/C Suction/Liquid Line, A/C Discharge Dine, A/C Compressor For RU bodies ONLY; Issues with leaks in the above A/C components. Also issues with compressor performance. Before replacing any of the components listed above call Michael Romm Bulletin Number: 9002519 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc Bulletin Number: 9002831 Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 ron.dallison@fcagroup.com Chris Riddick cell: (248) 434-3628 chris.riddick@fcagrou Bulletin Number: 9003109 Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl Bulletin Number: 9003220 RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Bulletin Number: 9003357 Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac Bulletin Number: 9003413 Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d Bulletin Number: 9003533 Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Bulletin Number: 9003584 Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communic Bulletin Number: 9003587 Radiator Assembly Before replacing the Radiator Assembly for leaking or overheating issues, please call any of the following: Lan Sun @ cell (248) 736-8786, Radovan Misic @ cell (248) 701-2754 or Josh Langmesser @ cell (248) 821-5946 Bulletin Number: 9003596 Rear Seat Entertainment System Video Routing Module Please check the Uconnect software portal to verify the latest software is installed. If the VRM Module is not showing up in WiTech (or is unresponsive) and/or the rear screens are not fu Bulletin Number: 9003634 UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. If remote pairing still fails at the newer software Bulletin Number: 9003634 UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. If remote pairing still fails at the newer software le Bulletin Number: 9003637 Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applicat Bulletin Number: 9003640 Electronic Shift Module If DTC's U11C3, U0074 are present Stored or Active, please contact Pemi Sabageh at cell (519) 300-0629 or David Dysarz at (248) 944-0310. If you do not receive a call within 15 minutes please proceed with the repa Bulletin Number: 9003642 Glove Box Assembly Prior to replacing glove box assembly for glove box light stays on, verify the glove box door is latched completely on both sides. The glove box door should not be able to be pulled open without using glove box handle. Bulletin Number: 9003645 Hub Nut The torque specifications for this component is 163 N.m or 120 Ft.Lbs. When replacing this component ensure that the component is NOT over torqued. Bulletin Number: 9003649 Halfshaft When replacing this component it is required that the hub nut; 06509298AA, be replaced at the same time. Ensure the hub nut is torqued to the service manual specifications for this vehicle. The torque specification for the hub Bulletin Number: 9003675 Overhead DVD Player Before replacing the overhead DVD player for an inoperative condition, check the 14 pin connector at the DVD player for loose or pushed out pins. If the connection is ok then proceed with the repair. Before replacing t Bulletin Number: 9003681 Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003686 Liftgate Latch Before replacing this part, please call Lori Millen at cell (248) 379-1888. If you do not receive a return call within 15 minutes, proceed with the repair. Bulletin Number: 9003687 Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003690 RF Hub Module (RFHM) Engineering is investigating the stored DTC: U103C-00: Keyless Ignition Node communication.~ Prior to replacing key fobs / KIN / RFHM please contact Amr Mostafa on cell: (248) 856-8455. Bulletin Number: 9003692 Motor, Window Regulator Prior to replacing the regulator motor, for window reversing and reopening itself when using the auto-up feature, please verify that the door control module is using the latest available software. Bulletin Number: 9003694 Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup Bulletin Number: 9003696 Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Bulletin Number: 9003710 Rear Seat Entertainment Seatback Screen If a single seat back screen is not functional, check DTC's for an LDVS code B15AB-00 or B15AB-00 in the Video Routing Module. Also, verify both connections to the screen by disconnecting and reconne Bulletin Number: 9003723 Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Bulletin Number: 9003730 SI-eVT Transmission - China Variant The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interl Bulletin Number: 9003733 Park Assist ECU (WK & RU) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. If the park assist system Bulletin Number: 9003745 Mode Actuator Assembly Before replacing either of these part numbers, call Tushar Desai at cell: (248) 346-1999 to answer a few questions. If no response in 15 minutes, please proceed with repair. Bulletin Number: 9003749 RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, retur Bulletin Number: 9003750 Quarter Panel Assembly If customer complains of warped or gapped vacuum swing door, please ensure both high retention clips have been fully seated. If not, please reinstall the part and verify engagement of the high retention clips to see Bulletin Number: 9003774 Stow N Go load floor and latch Please note that if replacing a Stow N Go load floor for a latch issue, the latches are serviceable separately. You do not need to replace the entire load floor for this. The following part numbers are for Bulletin Number: 9003785 Transmission If are working on a vehicle with a transmission concern that has DTC U0402 please call Jason LeBeau at (248) 613-7488 prior to working on the unit. If Jason cannot be reached within 15 minutes proceed with the repair. Bulletin Number: D-16-09 FAST FEEDBACK PROGRAM - 3.6L V6 24V VVT ENGINE - 2017 CHRYSLER PACIFICA TO ANNOUNCE A FAST FEEDBACK PROGRAM FOR REPLACING OR REPAIRING THE 3.6L V6 24V VVT ENGINE (SALES CODE ERF) IN AN EFFORT TO COLLECT, MONITOR AND CPRRECT QUALITY ISSUE Bulletin Number: D-16-09 WARRANTY BULLETIN - Fast Feedback Program - 3.6L V6 24V VVT Engine - 2017 Chrysler Pacifica To announce a Fast Feedback Program for replacing or repairing the 3.6L V6 24V VVT Engine (Sales Code ERF) in an effort to collect, monitor and c Bulletin Number: OP-W-0425 THIS TB NOTIFIED THE TECHNICIANS THAT ON TRIM LEVELS OF A VMI CONVERTED CHRYSLER PACIFICA THAT ALLOW FOR HEATED SEATS, THE HARNESS MAY BE PINNED INCORRECTLY AND WILL NOT ALLOW THE HEATED SEAT OPTION TO WORK ON THE REMAINING SEAT ONCE EITHER Bulletin Number: TS-WI-0225 To provide parts list and process instructions to correct wiring in the front passenger seat harness to allow for front seat interchangeability and provide a more secure ground Bulletin Number: TS-WI-0248 instruction to relocate the front seat wiring harness to allow full travel of seat on its rails Bulletin Number: TS-WI-0256 Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is no Bulletin Number: TS-WI-0257 Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This removes the 1 to 2 second window in the VMIQ software programming immediately prior to the OEM and VMI computers go into 'sleep' mode. D Bulletin Number: TS-WI-0290 Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance Bulletin Number: TS-WI-0421 Notify dealers and end users of the availability of a improved pinion bracket Bulletin Number: Volume 2, Issue Warranty Operations Newsletter Updates from Warranty Operations 2017 CHRYSLER PACIFICA HYBRID Bulletin Number: 20244 CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock a Bulletin Number: 20616 P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement par Bulletin Number: 22867 Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. S Bulletin Number: 22892 Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 553720 Bulletin Number: 22958 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifyin Bulletin Number: 23-012-16 Magnesium Inner Liftgate Repair And Appearance Characteristics This bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics. Bulletin Number: 23027 Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. P Bulletin Number: 23104 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl Bulletin Number: 23137 Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for id Bulletin Number: 68232614A$ Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Bulletin Number: 9002519 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc Bulletin Number: 9003109 Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl Bulletin Number: 9003220 RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Bulletin Number: 9003357 Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac Bulletin Number: 9003413 Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d Bulletin Number: 9003637 Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applicat Bulletin Number: 9003640 Electronic Shift Module If DTC's U11C3, U0074 are present Stored or Active, please contact Pemi Sabageh at cell (519) 300-0629 or David Dysarz at (248) 944-0310. If you do not receive a call within 15 minutes please proceed with the repa Bulletin Number: 9003681 Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003687 Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003694 Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup Bulletin Number: 9003696 Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Bulletin Number: 9003723 Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Bulletin Number: 9003749 RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, retur Bulletin Number: Volume 2, Issue Warranty Operations Newsletter Updates from Warranty Operations 2017 CHRYSLER TOWN AND COUNTRY Bulletin Number: 20244 CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock a Bulletin Number: 20616 P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement par Bulletin Number: 22867 Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. S Bulletin Number: 22892 Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 553720 Bulletin Number: 22958 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifyin Bulletin Number: 23027 Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. P Bulletin Number: 23104 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl Bulletin Number: 23137 Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for id Bulletin Number: 68030378A Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please inspect the Sliding Door Actuator Module and latch for fre Bulletin Number: 68232614A$ Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Bulletin Number: 9002519 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc Bulletin Number: 9002718 Hands Free Module - Convergence Telematics Module (CTM) Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT - do not reset the HFM, clear codes Bulletin Number: 9003059 Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean th Bulletin Number: 9003109 Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl Bulletin Number: 9003231 RHB/RBZ Radio For JK, MK, and RT ONLY: RHB/RBZ radio that supports Bluetooth and Hands- Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also cal Bulletin Number: 9003357 Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac Bulletin Number: 9003413 Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d Bulletin Number: 9003681 Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003687 Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003694 Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup Bulletin Number: 9003696 Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Bulletin Number: 9003723 Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Bulletin Number: 9003747 Load Floor Cover Assembly For bent or damaged hinges, MOPAR now offers a Hinge Kit separate from load floor. Kit number is 68306694AA and can be used for all load floor hinges. Bulletin Number: 9003749 RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, retur Bulletin Number: TS-WI-0249 Instructions to inspect the EO label on the fuel tank for accuracy and replace as required any affected label Bulletin Number: TS-WI-0290 Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance Bulletin Number: Volume 2, Issue Warranty Operations Newsletter Updates from Warranty Operations Recalls for 2017 Chrysler
2017 CHRYSLER 200 NHTSA Campaign ID: ELECTRICAL SYSTEM:WIRING Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 08/21/2013 - 10/26/2016 Potential Units Affected: 4846885 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Action:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2017 CHRYSLER 200 NHTSA Campaign ID: VEHICLE SPEED CONTROL:CRUISE CONTROL Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 08/21/2013 - 10/26/2016 Potential Units Affected: 4846885 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Action:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2017 CHRYSLER 200 NHTSA Campaign ID: ELECTRICAL SYSTEM: SOFTWARE Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 08/21/2013 - 10/26/2016 Potential Units Affected: 4846885 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Action:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2017 CHRYSLER 300 NHTSA Campaign ID: VEHICLE SPEED CONTROL:CRUISE CONTROL Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 05/06/2013 - 05/24/2018 Potential Units Affected: 4846885 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Action:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2017 CHRYSLER 300 NHTSA Campaign ID: ELECTRICAL SYSTEM: SOFTWARE Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 05/06/2013 - 05/24/2018 Potential Units Affected: 4846885 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Action:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2017 CHRYSLER 300 NHTSA Campaign ID: ELECTRICAL SYSTEM:WIRING Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 05/06/2013 - 05/24/2018 Potential Units Affected: 4846885 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Action:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2017 CHRYSLER 300 NHTSA Campaign ID: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 04/01/2014 - 06/30/2016 Potential Units Affected: 69298 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Consequence:
A loss of motive power can increase the risk of a crash.
Action:
Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.
2017 CHRYSLER PACIFICA NHTSA Campaign ID: ELECTRICAL SYSTEM:BATTERY Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 10/11/2016 - 11/20/2018 Potential Units Affected: 198731 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Consequence:
A loss of power steering assist or a stall can increase the risk of crash.
Action:
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
2017 CHRYSLER PACIFICA NHTSA Campaign ID: SEAT BELTS:REAR Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 02/22/2016 - 04/28/2016 Potential Units Affected: 3620 Defect Description:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Consequence:
If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
Action:
Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
2017 CHRYSLER PACIFICA NHTSA Campaign ID: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS Manufacturer: Vantage Mobility International, LLC Manufacture Dates: 07/29/2016 - 05/02/2017 Potential Units Affected: 371 Defect Description:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence:
The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
Action:
Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
2017 CHRYSLER PACIFICA NHTSA Campaign ID: ENGINE AND ENGINE COOLING:ENGINE Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 11/23/2015 - 06/29/2017 Potential Units Affected: 153859 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Consequence:
An engine stall can increase the risk of a crash.
Action:
Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
2017 CHRYSLER PACIFICA NHTSA Campaign ID: ELECTRICAL SYSTEM: SOFTWARE Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 11/23/2015 - 06/29/2017 Potential Units Affected: 153859 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Consequence:
An engine stall can increase the risk of a crash.
Action:
Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
2017 CHRYSLER PACIFICA NHTSA Campaign ID: SEAT BELTS:REAR Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 11/01/2015 - 08/24/2017 Potential Units Affected: 47927 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Consequence:
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Action:
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
2017 CHRYSLER PACIFICA NHTSA Campaign ID: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Manufacturer: Vantage Mobility International, LLC Manufacture Dates: 07/29/2016 - 07/25/2017 Potential Units Affected: 524 Defect Description:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Consequence:
A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
Action:
VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
2017 CHRYSLER PACIFICA NHTSA Campaign ID: ELECTRICAL SYSTEM:WIRING Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 11/23/2015 - 05/24/2018 Potential Units Affected: 4846885 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Action:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2017 CHRYSLER PACIFICA NHTSA Campaign ID: VEHICLE SPEED CONTROL:CRUISE CONTROL Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 11/23/2015 - 05/24/2018 Potential Units Affected: 4846885 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Action:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2017 CHRYSLER PACIFICA NHTSA Campaign ID: ELECTRICAL SYSTEM: SOFTWARE Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 11/23/2015 - 05/24/2018 Potential Units Affected: 4846885 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Action:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2017 CHRYSLER PACIFICA NHTSA Campaign ID: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT CONTROLLER Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 06/15/2016 - 04/06/2018 Potential Units Affected: 240242 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence:
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Action:
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
2017 CHRYSLER PACIFICA NHTSA Campaign ID: EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 06/15/2016 - 04/06/2018 Potential Units Affected: 240242 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence:
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Action:
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
2017 CHRYSLER PACIFICA HYBRID NHTSA Campaign ID: EQUIPMENT:OTHER:LABELS Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 10/04/2016 - 05/18/2017 Potential Units Affected: 100 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence:
The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
Action:
Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.
2017 CHRYSLER PACIFICA HYBRID NHTSA Campaign ID: HYBRID PROPULSION SYSTEM: INVERTER Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 08/12/2016 - 06/21/2017 Potential Units Affected: 1375 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
Consequence:
A vehicle that suddenly cannot be driven, increases the risk of a crash.
Action:
Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
2017 CHRYSLER PACIFICA HYBRID NHTSA Campaign ID: HYBRID PROPULSION SYSTEM Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 08/16/2016 - 08/07/2018 Potential Units Affected: 10260 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence:
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Action:
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
2017 CHRYSLER PACIFICA HYBRID NHTSA Campaign ID: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 08/16/2016 - 08/07/2018 Potential Units Affected: 10260 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence:
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Action:
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
2017 CHRYSLER TOWN AND COUNTRY NHTSA Campaign ID: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD Manufacturer: Chrysler (FCA US LLC) Manufacture Dates: 09/09/2017 - 04/10/2018 Potential Units Affected: 12779 Defect Description:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and Chrysler Pacifica vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence:
A vehicle stall can increase the risk of a crash.
Action:
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
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