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News By Topic: Repair and Maintenance

Reports Insurance Provider Communication is Key in Achieving Customer Satisfaction with the Collision Repair Process

Reports Insurance Provider Communication is Key in Achieving Customer Satisfaction with the Collision Repair Process

Erie Insurance Ranks Highest in Customer Satisfaction with the Collision Repair Process for a Second Consecutive Year WESTLAKE VILLAGE, Calif., Dec. 22 -- Maintaining a comprehensive and consistent dialog with the consumer throughout the claims process is critical for insurance providers in achieving customer satisfact ... Continue reading

Remy Selected For Magazine Readers' Choice Award

Remy Selected For Magazine Readers' Choice Award

ANDERSON, Ind., Dec. 22 -- Remy International has been selected as a Readers' Choice Award winner for 2005 by the readers of Underhood Service magazine. Selected from the hundreds of advertisers who seek readers' attention, Remy is among the foremost communicators in the industry. Only 10 companies earned this distinct ... Continue reading

Replacement Tire Market Worth $15 Billion in the US.

Replacement Tire Market Worth $15 Billion in the US.

DUBLIN, Ireland--Dec. 22, 2005--Research and Markets (http://www.researchandmarkets.com/reports/c29945) has announced the addition of Tires in the United States to their offering. The $15 billion U.S. replacement tire market has grown 34% since 1999. Volume sales benefit from an automobile fleet that is larger and olde ... Continue reading

LA Consumers Will Gain Immediate Access to Car-Key Replacements with Auto Club-Sponsored Bill

LA Consumers Will Gain Immediate Access to Car-Key Replacements with Auto Club-Sponsored Bill

LOS ANGELES--Dec. 21, 2005--Motorists will have 24-hour access to the information needed to replace lost or stolen high-tech electronic vehicle keys under a bill sponsored by the Automobile Club of Southern California. Assembly Bill 714 by Assembly Member Mark Ridley-Thomas, D-Los Angeles, will have its first committee ... Continue reading

Mercedes To Recall 61,000 C-Class Models

Mercedes To Recall 61,000 C-Class Models

Posted by www.eMercedesBenz.com on December 21, 2005 at 11:30 AM CST Here's some news C-Class owners won't be too excited to hear. Today, Mercedes-Benz USA has announced that 61,000 Mercedes C-Class are being recalled, due to irregularities involving the driver’s side air bag which were discovered during governme ... Continue reading

Ford Says Replacement Parts Used in Recall of Trucks, SUVs Won't Be Available Until February

Ford Says Replacement Parts Used in Recall of Trucks, SUVs Won't Be Available Until February

WASHINGTON December 20, 2005; Ken Thomas writing for the AP reported that Ford Motor Co. said Tuesday that replacement parts used in its recall of 3.8 million pickup trucks and sport utility vehicles would not be available until February because of production delays. In September, the automaker recalled 1994-2002 model ... Continue reading

AAA's Mobile Battery Service Reaches a Major Milestone, Millionth Car Battery to Be Hand-Delivered to Member

AAA's Mobile Battery Service Reaches a Major Milestone, Millionth Car Battery to Be Hand-Delivered to Member

ORLANDO, Fla.--Dec. 20, 2005--AAA members have embraced a solution that the motor club now offers for a common roadside emergency. Nearly one million AAA members who experienced starting trouble or complete battery failure have been greeted by a mobile battery service technician trained to solve the problem on the spot ... Continue reading

Nissan in Japan Stars Online Repair Shop Time Slots

Nissan in Japan Stars Online Repair Shop Time Slots

TOKYO December 18, 2005; Japan Today reported that Nissan Motor Co said Friday it will introduce in January a company-wide online inquiry system enabling sales staff to make reservations at Nissan's repair garages for customers — either via computers or mobile phones. The "i-Port" system will free the staff from ... Continue reading

Detroit Diesel Makes Significant Investment in Service Technicians

Detroit Diesel Makes Significant Investment in Service Technicians

Enhanced program focused on increased uptime, improved quality for the customer DETROIT, Dec. 15 -- Detroit Diesel Corporation (DDC) is making certain that it's in top shape to support its customers with the launch of G2 -- or the Guild 2.0. With the launch of the new service technician program, service outlets are inc ... Continue reading

Hitachi to Make Hitachi Mobile a Wholly-Owned Subsidiary to Strengthen Automotive Systems Business

Hitachi to Make Hitachi Mobile a Wholly-Owned Subsidiary to Strengthen Automotive Systems Business

TOKYO--Dec. 15, 2005--Hitachi, Ltd. and Hitachi Mobile Co., Ltd. (TOKYO:9429) today announced that they signed a stock-for-stock exchange agreement today to make Hitachi Mobile a wholly-owned subsidiary of Hitachi. This move is intended to strengthen Hitachi's automotive systems business. ... Continue reading

WorldSource Launches Ice Free, a Spray to Combat Winter

WorldSource Launches Ice Free, a Spray to Combat Winter

- WDSC to Test Market Ice Free in Minneapolis and Pittsburgh Starting December 16 - PALM DESERT, Calif., Dec. 15 -- WorldSource, Inc. today announced it is launching a television marketing campaign for its new product, Ice Free, a spray for automobile windshields. Ice Free was developed with NASA-based technology to pr ... Continue reading

One More Step Toward The End of Corporate Motorsports: Michelin to Quit F-1

One More Step Toward The End of Corporate Motorsports: Michelin to Quit F-1

Michelin has on several occasions expressed the conditions of its involvement in Formula One: Michelin considers Formula One to be a highly technical motorsport in which the tyre is a very influential component in the scope of the performance of the vehicle. The teams' freedom to choose their own tyres is essential. Th ... Continue reading

Nissan to Open 100 Light Commercial Vehicle Shops across Japan

Nissan to Open 100 Light Commercial Vehicle Shops across Japan

Tokyo (JCN) Dec 12, 2005 - Nissan Motor announced plans today to open about 100 specialized light commercial vehicle shops at dealerships throughout Japan by the end of 2007 as part of its efforts to strengthen sales of such vehicles. "Commercial vehicle buyers, whether business individuals or companies, have very spec ... Continue reading

Technicians Showcase Skills At ACDelco's Technician Of The Millennium IV Contest

Technicians Showcase Skills At ACDelco's Technician Of The Millennium IV Contest

GRAND BLANC, MICH. -- Technicians have an opportunity to show their skills and technical savvy at ACDelco's 2006 Technician of the Millennium (TOM) IV Contest taking place October 27, 2006 at the ACDelco National Convention in Las Vegas, Nev. ACDelco recently announced the 2005 / 2006 Contest, its fourth one since 1999 ... Continue reading

ACDelco Awards New Pontiac GTOs to Winners of 2005 Sales Promotion

ACDelco Awards New Pontiac GTOs to Winners of 2005 Sales Promotion

GRAND BLANC, MICH. - ACDelco congratulates three of its salespersons who are the proud owners of 2006 Pontiac GTOs. The new GTO owners earned these Grand Prizes for sales of ACDelco automotive aftermarket parts in ACDelco's 2005 "Get The Order" - or "GTO" - promotion. The "Get The Order" promotion rewarded enrolled ACD ... Continue reading

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