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ProcessClaims Closes Year 2000 with 10,000th Live Claim Transaction

27 December 2000

ProcessClaims Closes Year 2000 with 10,000th Live Claim Transaction

    IRVINE, Calif.--Dec. 27, 2000--ProcessClaims, the first Web-based claims solutions provider to translate live data via the Internet, has completed its 10,000th live auto insurance claims transaction.
    The claim, representing one of approximately 3,500 conducted through the ProcessClaims Web site in December, occurred in Gainesville, Fla., originating from Explorer Insurance Co. and was assigned to Doan of Gainesville, an independent appraisal affiliate of Doan & Co.
    "What needs to be understood by the industry is that we're talking about a real auto insurance claim transaction, originating from a real insurance company, on a real auto claim," explained David Boden, ProcessClaims Chief Information Officer. "We're very excited about the fact that we've moved past simply proving it can be done. We've proven the value of our product with our customers, and we now have 10,000 live claims transactions under our belt via multiple estimating systems."
    "Explorer has been using ProcessClaims in Florida and California since July. We tested the technology in our company with a pilot until we had seen it in action. After we had proof of its benefit, we rolled out implementation in our claims department," stated Bob Figueroa, Material Damage Manager of Explorer Insurance. "ProcessClaims has provided our company with a solid online claims management solution."
    "Not only is ProcessClaims a viable claims management solution today, it has significantly reduced our per claim operating costs while improving our company's workflow management efficiency," commented Robin Rose, Franchise Owner and Kathy Smiley, IT Manager, Doan & Co. "ProcessClaims allows me more time to focus on getting more business instead of simply managing that which I have."
    ProcessClaims.com is the Internet-based bridge linking the insurance and collision repair industries and their trading partners. By harnessing the power of the Internet and applying the company's unique data translation technology and industry expertise, ProcessClaims provides the auto claims industry with the freedom to do business more efficiently and cost effectively. For more information on ProcessClaims, contact Julie Schoen at 949/221-0111 or via email at Julie.schoen@processclaims.com.