---

Jaguar Credit Ranks Highest in Recent J.D. Power and Associates Study

14 December 2000

Jaguar Credit Ranks Highest in Recent J.D. Power and Associates Study

    IRVINE, Calif., Dec. 14 Jaguar Credit, the leasing and
finance arm of Jaguar North America, provides the industry's highest level of
customer satisfaction for new-vehicle leases, according to the J.D. Power and
Associates 2000 Consumer Financing Satisfaction Study(SM).
    "This recognition is the finance industry's most prestigious because it is
given to us by the very customers we serve on a daily basis," said Dennis
Lassiter, Jaguar Credit Brand Director.  "It sends a strong message about
doing business the right way, and who's doing it.  Jaguar Credit is proud to
be an integral part of the continuing renaissance and success of the Jaguar
brand."
    The results of the Study are based on responses from nearly 40,000
consumers who recently leased or purchased a new vehicle, and it is considered
the benchmark for the auto leasing and financing industry.  Customers were
surveyed on the entire leasing and finance process.  The Study demonstrates
that a quality financing experience has a positive effect on brand loyalty and
repurchase intent.

    With 31 branch offices nationwide, Jaguar Credit serves both the company's
customers and its 143 retailers.  Offerings include new and Select Edition
(Jaguar's certified pre-owned vehicle program) financing, attractive consumer
lease programs on new and Select Edition cars and dealer-inventory financing.
Jaguar Credit has been serving customers and dealers since 1988, and has
nearly $2 billion in net receivables.