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Local Internet Provider, Enterprise Expectation Systems, Develops Automotive Dealer Software Boosting Dealership Activity and Sales in First Month

5 December 2000

Local Internet Provider, Enterprise Expectation Systems, Develops Automotive Dealer Software Boosting Dealership Activity and Sales in First Month

    ROCHESTER, Mich., Dec. 5 A new Internet software program
that allows customers to purchase and check actual real-time inventory at auto
dealerships has already boosted dealership activity 80 percent and sold 20
cars in its first month of operation at one Warren dealership.  The Dealership
Sales Consultant(TM) (DSC) is the brainchild of Harry Lee, CEO of Enterprise
Expectation Systems (EES), a Rochester Internet service provider.
    "Besides boosting our sales, DSC is a great tool to use in the showroom,"
says Michael Boguth, general manager of Hamilton Chevrolet in Warren,
Michigan.  "We can display inventory, both stock and in-bound, utilizing
exhaustive search criteria.  The program allows for immediate dealer editing
of data and provides a method for home users to facilitate a purchase or lease
without ever setting foot in the door.  One order came from as far as Howell,
Michigan!"  Boguth also says he's amazed how easily new web pages can be
created for each department.  He expects sales to be even higher during the
second month of operation.
    Lee, who is in the process of selling DSC to dealerships across the
country, said he developed the program after many conversations with general
managers of dealerships.  "Training is also included as part of the package,"
he said.  "DSC gives dealers the control they need to serve customers better
while boosting the bottom line.  And, it gives customers all the search
options to speed up the buying process."
    Lee left his position at EDS to start his company five years ago.  Besides
being one of the largest Internet service providers in the area, he is working
on several new concepts for the automotive industry.