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CCC Information Services and Oklahoma Insurance Sign Agreement

5 December 2000

CCC Information Services and Oklahoma Farmers Union Mutual Insurance Company Sign Agreement; Two-Year Agreement to Include Pathways Appraisal Solution

    CHICAGO--Dec. 5, 2000--CCC Information Services Inc., a wholly owned subsidiary of CCC Information Services Group , announced today that Oklahoma Farmers Union Mutual Insurance Company, a top-ten insurer in Oklahoma, has signed a two-year agreement for CCC's claims solutions. The agreement extends a business relationship between CCC and Oklahoma Farmers Union that began over 10 years ago. The implementation of Pathways marks Oklahoma Farmers Union's first use of automation in its auto claims system.
    "This is our first use of estimating software and we found CCC's product to be the best-in-class," said Ed Wheeler, Claims Manager of Oklahoma Farmers Union. "By implementing CCC's Pathways solution, we hope to improve our service to customers and conduct our business in a more paperless environment."
    The agreement includes Pathways Appraisal Solution(R), CCC's automated appraisal tool, which provides state-of-the-art electronic communications and interactive decision support. The solution will facilitate electronic assignments and receipt of appraisal work files between remote staff appraisers and the claims office. CCC's solutions will help enable Oklahoma Farmers Union to reduce cycle times and improve customer satisfaction.
    "With more than 20 years of industry expertise, CCC is pleased to be delivering the Oklahoma Farmers Union its first automated claims solution," said Mary Jo Prigge, President of CCC U.S. "We remain dedicated to providing each of our customers with top-quality products, services, and excellent customer support, which will help them to streamline their day-to-day business activities," added Prigge.