GKN Warranty Reduction Program Wins Ford Award
4 December 2000
GKN Warranty Reduction Program Wins Ford AwardAUBURN HILLS, Mich., Dec. 4 GKN was recently honored by Ford Motor Company with a Recognition of Achievement Award for its warranty reduction program. According to Carlos Mazzorin, Ford's group vice president for Global Purchasing, "this award honors suppliers for their efforts in helping us to achieve our successful results in 1999." The award is given to suppliers who impact customer satisfaction by leading Ford's key initiatives. GKN was one of only 27 global suppliers to receive the award. Tom Stone, CEO of GKN Automotive, acknowledged the honor, saying that "GKN strives to excel in all areas, engineering products for durability and reliability. In this way, we truly become partners with our OEM customers, allowing them to achieve higher levels of customer satisfaction. We are proud to receive this award of excellence." GKN's Automotive Driveline Division (ADD) is a world leader in the design and manufacture of driveline systems with more than 37 per cent of the global market for constant velocity jointed driveshafts. ADD employs 19,000 people and operates through 34 manufacturing facilities in Europe, North America, South America and Asia. GKN ADD is part of GKN plc, a global industrial company, operating in 40 countries with activities focused on the automotive, industrial services and aerospace sectors. It has leadership positions in all of its major products and services. In 1999, sales were $6.6 billion. GKN can be found on the Internet at http://www.gknplc.com