Ensera Acquires Leading Independent Appraisal Management Software Application From Complete Claims Service LLC
29 November 2000
Ensera Acquires Leading Independent Appraisal Management Software Application From Complete Claims Service LLC
REDWOOD SHORES, Calif.--Nov. 29, 2000--Ensera Inc., the leader in enabling technology for the automotive collision claims marketplace, today announced the acquisition of Complete Claims Management System, the industry's most complete and comprehensive software application for managing Independent Appraisal operations.
Ensera is currently working to enhance and improve the application in order to fully integrate it with Ensera's "iON Connection," Ensera's next-generation Internet-based product providing a state-of-the-art solution to the automotive claims and collision repair marketplace. Complete Claims Management System will be released as Ensera's iON Independence in the first quarter of 2001.
The interactive solutions offered by Ensera provide the ability to streamline the claims process and help get consumers back in their vehicle faster. iON Independence will add functionality to the Ensera suite of solutions that is specific to the Independent Appraisal Industry, including:
| -- | Claims assignment and tracking |
| -- | Appointment scheduling & tracking |
| -- | Cycle time tracking |
| -- | Consolidated client billing with statements and Accounts Receivable |
| -- | Multi-user capability |
| -- | Event diary with date & time stamps |
| -- | Automated status updating to insurers |
| -- | Contact Management |
| -- | Paperless operation |
| -- | Internet Communications via interface with iON Connection |
| -- | Payroll for sub-contractors |
| -- | Management Reporting By Client or Appraiser |
| -- | Severity Analysis |
| -- | Cycle Time Analysis |
According to Jack Rozint, SVP Marketing & Product Management of Ensera, "This product represents a significant milestone in Ensera's development of a complete end-to-end solution for the automotive claims industry.
"Combined with our solutions for insurers, rental providers, parts suppliers and collision repairers we now have the ability to manage vital claim data regardless of whether the appraisal source is staff, Independent Appraiser, or repair facility. Another important component of this product is its ability to feed real-time status data back to our servers so that insurers and consumers have online access to the status of the claim."
The Complete Claims Management System software application was acquired from Mark Nathan, president of Complete Claims Services LLC of New York, one of the largest Independent Appraiser operations. Nathan has been involved in the development of software for the industry for more than 12 years with the last three years devoted to the design and development of the Complete Claims Management System.
Nathan said: "I'm excited about the opportunity to work with Ensera to continue to enhance and improve this product. Ensera's technical resources and their ability to integrate this application with the rest of their product suite will yield the best-in-class next generation in technology for my industry."
ABOUT ENSERA INC. www.ensera.com
Based in Redwood Shores, Calif., Ensera Inc. develops and markets scalable and reliable applications designed for the business enterprises in the automotive collision repair marketplace. Its comprehensive range of online applications gives benefit and value to each enterprise, including insurance carriers, repair facilities, and parts/materials suppliers.
Ensera's applications enable each of these verticals and their consumers to easily interact, synchronize, transact, and access information efficiently using the Internet. These applications are intended to lower costs, and enhance the efficiency and precision of commerce in the claims and repairs processes. Ensera provides advanced technology, excellent service and support, quality control, and a variety of tools that enhance productivity and improve customer service.