American Isuzu Appoints COO: Duke T. Hale to Join Isuzu SUV Division
8 November 2000
American Isuzu Appoints COO: Duke T. Hale to Join Isuzu SUV DivisionCERRITOS, Calif., Nov. 8 Automotive industry career veteran Duke T. Hale has been named Senior Vice President & Chief Operating Officer, SUV Division of American Isuzu Motors Inc., effective November 13. Hale previously served as Vice President, Customer Service and Parts Operations, Mazda North America. He most recently directed all parts and customer service operations for Mazda. During his tenure with that company, Hale established several company records for profitability and customer satisfaction. He is recognized for having developed and implemented customer satisfaction initiatives that earned Mazda consumer and industry accolades. Hale's prior career assignments include service to Starcraft Automotive, Mazda Motors, Volvo Cars, Chrysler Corporation and Ford Motor Co. His extensive automotive career broadly covers sales, marketing, operations, parts and service disciplines. He succeeds Robert W. Reilly. "Mr. Hale's comprehensive automotive experience and particular skill set in the areas of customer satisfaction, sales, marketing, service and parts are equally matched by his strategic planning abilities. These were clearly valued at Mazda where he helped launch important new vehicles, revitalized key departments and created profitable turnarounds in vital corporate divisions," said AIMI President, Y. Sudo. Hale officially joins Isuzu November 13 and will immediately assume responsibility for the launch of the all-new Axiom sport-utility. Expected to begin retail sales in spring '01, the Axiom is an important new model for Isuzu's SUV Division. "I'm excited and honored to join the Isuzu executive team at a time when our industry is entering a new and dynamic phase. Isuzu is synonymous with the SUV concept and our newest model offers the consumer and our dealer partners, an innovative option to other traditional and crossover sport-utilities. While unlike any Isuzu vehicles yet introduced, Axiom clearly benefits from our SUV heritage and credibility...interpreted for a new and changing market. I'm anxious to participate in its launch," said Hale. Hale resides in San Clemente, CA. He is a graduate of Ball State University and attended post graduate studies at Duke University and Columbia University. American Isuzu Motors Inc. is the U.S. distributor of Isuzu sport utility vehicles, commercial vehicles and diesel engines. For more information call (800) 662-2464 or point your browser to http://www.isuzu.com on the worldwide web.