iSalvage Merges the Internet With Phone Support to Create 'Dial iSalvage'; New Service is Response to Customer Requests for More Access Options
11 October 2000
iSalvage Merges the Internet With Phone Support to Create 'Dial iSalvage'; New Service is Response to Customer Requests for More Access Options
NEW YORK, Oct. 11 iSalvage, an Internet-based procurement
network for recycled and remanufactured automotive parts, today announced the
launch of its new "Dial iSalvage" phone-based part locating service. With one
call to 877-645-PART (7278), registered iSalvage users can leverage the power
of the Internet and iSalvage's robust up-to-date inventory of recycled parts
even when they are not on the Internet. As part of the "Dial iSalvage"
service offering, registered users can also fax search requests to a new toll
free number. This service is particularly helpful for insurance adjustors who
are on the road and need recycled parts information fast to fulfill claims
estimates.
"With millions of parts in our database from top automotive recyclers all
over the country, we have a tremendous asset which helps parts buyers and
insurance companies quickly find the recycled parts they need at a competitive
price," said Gary Linhart, president and COO of iSalvage. "While the Internet
offers one way to search for parts, our customers have told us that when it's
not convenient or possible to logon, they still want access to our valuable
service and to our knowledgeable customer service team. Our new phone and fax
service is a direct response to this request, and reinforces our commitment to
providing superior customer service."
"Dial iSalvage" allows users to call or fax iSalvage customer service
toll-free with a search request. iSalvage then conducts a real-time Internet
parts search and emails or faxes the search results back to the user.
iSalvage can also track and manage searches and search results based on
individuals, claims, or groups, which is particularly useful for insurance
companies.
iSalvage's "Dial iSalvage" phone and fax service is available to
commercial automotive parts buyers and insurance employees nationwide. The
service is free to join and is free to use for an introductory period through
January 1, 2001.
"As iSalvage continues to enhance its service offerings, we are also
continually focusing on methods to enhance our Web site capabilities," said
Linhart. "We have just redesigned our homepage to enhance the user Interface,
and we have improved the part search capabilities to incorporate the
Automotive Recycling Association standards, which makes finding just the right
part faster and easier than ever."
About iSalvage.com
iSalvage is an Internet-based procurement network for recycled and
remanufactured parts initially focusing on the automotive market. Insurance
companies, mechanical and collision repair facilities can search iSalvage's
nationwide database of recycled parts online, by phone, and by fax.
Headquartered in New York City, iSalvage was founded in 1999. For more
information visit http://www.isalvage.com or call 1-877-645-PART.