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Free Internet Service From ESSET Assists Consumers With Firestone Tire Recall

10 October 2000

Free Internet Service From ESSET Assists Consumers With Firestone Tire Recall

    SAN JOSE, Calif., Oct. 10 Consumers confused about the
Firestone tire recall could get the latest information with a new, free
Internet service from ESSET.  ESSET, an asset management website, has
announced that it has developed a single Internet location (http://www.esset.com) for
consumers to get all of the latest information on the Firestone tire recall.
    "We felt that with the technology that we have developed, we could
efficiently provide consumers with a single site on the Internet to get the
latest information on this unfortunate situation," said Saeed Kazmi, CEO
and President of ESSET.
    Through a simple, online registration process, consumers register their
vehicles with ESSET at the web site http://www.esset.com . It is as easy as
selecting the type of tires from a convenient pull down menu on the web
site, and then registering the vehicle by listing make and product model.
ESSET then attaches all relevant information for that vehicle, including
information regarding the vehicle's tires.  This information includes
warranty information, rebates, recalls, manufacturer web links, bluebook
pricing, purchase date, etc.
    Each consumer receives a web page, entitled My Essets, with the
information conveniently outlined in an easy-to-read, personalized page.  This
gives consumers a secure place on the web to keep vehicle records in one
convenient location.
    ESSET tracks the vehicle and notifies the consumer, via e-mail, about
significant events, including recall notices, service reminders, warranty
and safety alerts, and other relevant information.  Anyone with Firestone
tires would have been notified regarding the recall before it reached the
media, and would have been given specific information about who to contact
and what the recall meant to them.  Additionally, the consumer will get
automatic links and e-mail notices when new information becomes available.
    According to Ahsan Hafeez, Project Engineer, U.S. Department of
Transportation, "We greatly appreciate ESSET's willingness to voluntarily
initiate this effort with their Internet site.  With the vast amount of
information that is being generated by this recall, we believe that the
ESSET website will assist consumers in getting the necessary information in
a timely manner to make the right decisions."

    About ESSET, Inc.
    ESSET is an asset management company, providing web-based tools and
services that enable businesses and consumers to manage all aspects of
their valuable assets for the life of the product.
    ESSET provides consumers with a secure place on the web to keep records of
all of their valuable assets in one place.  ESSET adds value to this data by
providing appropriate links to product manufacturers and service providers;
reminders and alerts for service, warranty and safety recalls; automated
product registration; product manuals with search capabilities; on-line
service history and scheduling for service; and much more.
    More details are available at http://www.esset.com .