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Ford Division Dealers Show Broad Support For Online Internet Venture Launched in August

28 September 2000

Ford Division Dealers Show Broad Support For Online Internet Venture Launched in August
    DEARBORN, Mich., Sept. 28 The Ford Dealer Council,
representing 4,200 dealer-members across the U.S., announced today that nearly
80 percent of its eligible members have agreed to participate in
FordDirect.com , the Internet-based enterprise launched in late August to
bring online purchases of Ford brand cars and trucks to customers.
    As of today, 3,194 of the 4,080 eligible Ford dealers in the U.S., or 78
percent, have submitted letters of commitment to participate in FordDirect.
These dealers represent 90 percent of Ford Division's annual car and truck
volume.
    Support throughout the entire dealer body has been broad.  Among the top
1,200 Ford dealers ranked by sales, 92 percent have agreed to participate, and
in 11 of 17 U.S. sales regions, participation exceeds 90 percent.
Participation among select dealers, who operate largely in less populated
areas, the rate exceeds 62 percent.  Complete totals by region and by sales
category follow.
    "I have never seen the Ford dealer body so united and enthusiastic over a
single proposal," said Jerry Reynolds, chairman of the national Ford Dealer
Council.  "Thanks to them, we're far ahead of any competitor.  The speed by
which they have embraced FordDirect is very gratifying to me and the leaders
of the Dealer Council," he said.
    On August 25, the national Ford Dealer Council launched FordDirect.com in
Dearborn.  Dealer meetings followed in 30 cities across the U.S.  The first
site is expected to become operational in California in October with full
implementation across the U.S. to follow and conclude by the close of next
year.
    The origin of FordDirect stems from a joint decision made last winter
between Ford Division dealers and Ford Motor Company to make e-commerce a top
priority and to develop, own and manage a new company with its own site to
offer consumers the same convenience they have found in other Internet
shopping experiences.  FordDirect's website will allow customers to configure,
select, price, finance and initiate the purchase and schedule the delivery of
a new car or truck from participating Ford dealers all online within minutes,
24 hours a day, seven days a week.  The transaction will be completed by a
local Ford dealer chosen by the customer, who can provide the necessary off-
line support both during and after the sale.
    The new commercial enterprise will be jointly owned and supported by
participating Ford Division dealers and Ford Motor Company with an independent
management team appointed by the venture's board of directors.  Dealer
participation, however, is voluntary.
    FordDirect will enable consumers to select specific cars or trucks with
the desired equipment, color, and trim from inventories available at their
preferred dealers.  A special FordDirect e-price will reflect the maximum
price a dealer may charge a consumer using FordDirect for a vehicle configured
by the consumer.
    The following tables provide the number and percentages in each of Ford
Division's 17 sales regions who have chosen to participate as of Sept. 28,
2000.

    All Dealers

                         Participating Dealers
    Region Name           Number          %
    Atlanta                272          72.0%
    Boston                 136          74.3%
    California             215          93.9%
    Chicago                212          67.9%
    Cincinnati             200          84.4%
    Denver                 171          81.4%
    Detroit                173          82.4%
    Kansas City            220          65.9%
    Memphis                227          79.4%
    New York               202          87.4%
    Northwest              128          81.0%
    Orlando                122          95.3%
    Philadelphia           128          87.7%
    Pittsburgh             183          70.9%
    Southwest              304          82.8%
    Twin Cities            190          70.6%
    Washington DC          111          77.1%
    Grand Total           3194          78.3%

    Top Volume Dealers

                         Participating Dealers
    Region Name           Number          %
    Atlanta                105          92.1%
    Boston                  40          83.3%
    California             130          92.9%
    Chicago                 61          84.7%
    Cincinnati              51          92.7%
    Denver                  56          94.9%
    Detroit                 69          89.6%
    Kansas City             49          87.5%
    Memphis                 54          98.2%
    New York                80          94.1%
    Northwest               34          97.1%
    Orlando                 75          97.4%
    Philadelphia            63          98.4%
    Pittsburgh              52          85.2%
    Southwest              118          96.7%
    Twin Cities             22          66.7%
    Washington DC           50          92.6%
    Grand Total           1109          91.9%

    Smaller Market Dealers

                         Participating Dealers
    Region Name           Number          %
    Atlanta                 60          45.5%
    Boston                  24          54.5%
    California              30          93.8%
    Chicago                 89          56.7%
    Cincinnati              40          64.5%
    Denver                  73          72.3%
    Detroit                 60          70.6%
    Kansas City             96          53.6%
    Memphis                 97          66.0%
    New York                32          65.3%
    Northwest               31          55.4%
    Orlando                  9          75.0%
    Philadelphia            15          62.5%
    Pittsburgh              62          59.6%
    Southwest              120          80.0%
    Twin Cities            117          64.3%
    Washington DC           21          58.3%
    Grand Total            976          62.9%