ADP Collision Repair Services Introduces SystemLink, a Total Software/Hardware Solution
15 September 2000
ADP Collision Repair Services Introduces SystemLink, a Total Software/Hardware Solution
SAN RAMON, Calif.--Sept. 15, 2000--ADP Collision Repair Services, a leading provider of information services for the collision repair industry, today introduced SystemLink(TM), a new turnkey program that bundles hardware with pre-installed estimating, imaging and business management software to eliminate the hassles and inefficiencies of separately purchasing new information systems and software.As part of its ongoing commitment to bring a total automated solution to the collision repair industry, the company will initially sell stand-alone systems, including Dell(R) PCs and monitors and Hewlett-Packard(R) printers. In the next phase, scheduled for this fall, ADP will sell network systems as well, featuring Dell's PowerEdge(TM) servers.
"Listening to our customers, we discovered that there is a strong desire to eliminate the hassle of acquiring the right computing hardware and software," said James Boswell, vice president and general manager of ADP Collision Repair Services.
"Our goal with SystemLink is to become a single source for all information system requirements for the operation of a collision repair facility. With SystemLink, we are now positioned to provide turnkey computer system solutions to any body shop, regardless of its size or location."
According to Boswell, ADP will sell three different Dell desktop PC options. All will arrive with the appropriate ADP software products already pre-installed. In addition, the customer will receive the Microsoft Office(TM) Small Business Edition on the Windows 98 desktop.
This means that a collision repair facility will only need to make one purchase from one sales representative in order to have their entire computer system arrive in a ready-to-use condition. Each PC includes a comprehensive, three-year, next-day, on-site warranty.
"The challenge with buying systems for body shops is meeting the client's total requirements," said Boswell. "These requirements go beyond the application and include hardware, software, service, support and training. In order to meet these needs, body shops need a strong partner, which is why we have partnered with Dell Computers."
ADP also offers free telephone, fax and Web-based support. On-site installation is also available, in addition to on-site training or computer-based training. Other services will be released this winter.
ADP Collision Repair Services is a strategic business unit of ADP Claims Solutions Group (CSG). With headquarters in San Ramon, ADP CSG is a wholly owned subsidiary of Automatic Data Processing Inc. (ADP). ADP, with more than $6 billion in revenues and 500,000 clients, is one of the largest independent computing services firms in the world.
ADP CSG provides the property and casualty industry, and their business partners, with integrated and independent information services for automotive, medical and property claims management in 18 countries.
ADP Claims Solutions Group is located at 2010 Crow Canyon Place, San Ramon, Calif. 94583; telephone 925/866-1100. The company's Web site can be found at http://www.csg.adp.com.