Newgen Results Names Chief Operating Officer and Chief Financial Officer

1 September 2000

Newgen Results Names Chief Operating Officer and Chief Financial Officer

    SAN DIEGO--Sept. 1, 2000--Newgen Results Corporation , a leading provider of Customer Relationship Management (CRM) and e-CRM services to automotive dealerships, today announced the promotions of Sam Simkin from senior vice president and chief financial officer to senior vice president and chief operating officer, and Peter Kies from vice president of Finance and Accounting to vice president and chief financial officer. In his new role, Mr. Simkin will have overall responsibility for Newgen's daily operations, as well as oversee product development functions. Mr. Kies will manage SEC and corporate reporting, company financing, and human resources.
    Mr. Simkin was named senior vice president of Newgen in August 1998. He has served as vice president and chief financial officer of Newgen since its inception, in 1994. Prior to Newgen, Mr. Simkin served as president of Morite Investments, Inc., a private investment company, from November 1986 to June 1991. From June 1978 to November 1986, Mr. Simkin served as vice president and secretary of Rudacel Investment Company Limited where he was responsible for investing in and managing various companies in the software distribution field. Mr. Simkin holds both a B.A. and L.L.B. from the University of Manitoba, and an M.B.A. from the University of Western Ontario. He is a member of the Manitoba and California Bar Associations, and is also a Certified General Accountant.
    Mr. Kies joined the Company in 1996 as director of Accounting. Mr. Kies was named the Vice President of Finance and Accounting in March 1999. Prior to Newgen, Mr. Kies served as controller for Cytel Corporation, a leading biotechnology company, from 1993 to 1995. From 1988 to 1993, Mr. Kies held various positions in the audit department of Ernst & Young LLP. Mr. Kies holds a B.S. in business from the United States International University in San Diego.
    Gerald Benowitz, chairman, president and CEO of Newgen commented, "As Chief Financial Officer, Sam has made tremendous contributions to the Company and this appointment is well-deserved. I am confident that in his new role, Sam's leadership and dedication will ensure that Newgen continues to deliver innovative CRM and eCRM services for new and existing customers."
    Benowitz continued, "During Peter's tenure at Newgen, he has developed an expertise in a broad range of the Company's financial matters. His strong financial, SEC and planning experience have been great assets. I am extremely confident that he will provide keen financial leadership, execution and insight as we execute on our growth and business strategies."

    About Newgen Results Corporation

    Newgen Results Corporation is a leading business-to-business application service provider specializing in customer-relationship management (CRM) and e-CRM for the automotive industry. The Company combines marketing and customer retention with an in-depth knowledge of service department operations to deliver highly targeted and customized solutions to the automotive community. Newgen currently supports over 5,000 auto dealerships nationwide and maintains relationships with leading automotive companies and dealers groups including Audi, BMW, Ford, General Motors, Infiniti, Jaguar, Kia, Mitsubishi, Nissan, Saab, Volkswagen, Volvo, plus AutoNation and CarMax Auto Superstores. On August 22, 2000, TeleTech Holdings, Inc. announced a definitive agreement to acquire Newgen Results Corporation for approximately $200 million in a stock-for-stock exchange accounted for as a pooling of interests. Following TeleTech's planned acquisition of Newgen, Newgen will operate as an independent entity within TeleTech Companies Group, led by Michael Foss, chief financial officer and president, TeleTech Companies Group. Jerry Benowitz and his management team will continue operating Newgen following the closing of the transaction. For more information, call 800/7NEWGEN or visit www.ngresults.com.

    This news release contains certain forward-looking statements that involve risks and uncertainties, including statements about the future services of the Company's executive officers, the Company's relationships with its customers and the planned acquisition of Newgen by TeleTech.. Such statements are only predictions and the Company's actual results may differ materially from those anticipated in these forward-looking statements. Factors that may cause such differences include but are not limited to risks related to market acceptance of the Company's products and services, the ability of the Company to satisfy its clients and uncertainties surrounding the closing of TeleTech's acquisition of Newgen as contemplated.. These factors and others are more fully discussed under the heading "Risk Factors" and elsewhere in Annual Report on Form 10-K for the year ended December 31, 1999 and Form 10-Q for the three months ended June 30, 2000 as filed with the Securities and Exchange Commission.