Russel Metals Announces E-Commerce Strategic Study For Service Centers
9 August 2000
Russel Metals Announces E-Commerce Strategic Study For Service Centers
TORONTO - Russel Metals Inc. one of the largest metals distribution companies in North America, announced today that it has retained Deloitte & Touche, one of the world's leading professional services firms, to provide a strategic analysis of possible business-to-business e-commerce applications for Russel's service center operations."Russel Metals is dedicated to making it easier for our customers to do business with us," said Bud Siegel, President and CEO, Russel Metals. "We realized that current technology does not provide the unique functionality needed in today's service centers and we have retained Deloitte & Touche to determine the tools necessary to better service our customers quickly and more efficiently in as seamless a manner as possible."
Customers of general line service centers typically have unique requirements such as small order sizes of less than $2,000 per order and individual line order amounts of less than $500. These small orders require quick response times, immediate credit approvals, and deliveries to diverse geographic locations. In addition, these customers increasingly require processing and assembling of metal into parts in customer specific quantities and dimensions.
"Russel Metals' focus on e-commerce transactions addresses the most pressing need in the industry today," said Al Donald, Deloitte & Touche. "We are excited about being part of Russel Metals as we assist the Company in assuming leadership in providing e-commerce solutions to reduce their transaction costs, which will ultimately lead to better efficiency for their customers."
About Russel Metals
Russel Metals is one of the largest metals distribution companies in North America. It carries on business in three metals distribution segments: service center distribution, energy sector distribution and steel import/export, under various names including Russel Metals, B&T Steel, Bahcall Group, Baldwin International, Comco Pipe and Supply, Drummond McCall, Fedmet Tubulars, Metaux Russel, Pioneer Pipe, Sunbelt Group, Total Distributors and Wirth Steel.
About Deloitte & Touche
Deloitte & Touche is one of Canada's leading assurance and advisory, tax, and management consulting firms, with over 5,500 people in more than 50 cities across the country. Our firm's multifunctional professionals regularly bring their expertise to developing effective business solutions to clients in all sectors of the Canadian economy. In Quebec, the firm operates as Samson Belair/Deloitte & Touche. Deloitte & Touche is part of Deloitte Touche Tohmatsu, a global leader in professional services with more than 90,000 people in over 135 countries.