Steel Customers Order Online Through Timken Direct
2 August 2000
Steel Customers Order Online Through Timken DirectCANTON, Ohio - The Timken Corporation today unveiled an online ordering system for steel tubing products on Timken Direct, the company's customer- focused extranet. Registered customers can now order directly online from the Timken Fast-Track Tubing product warehouses in Ohio and North Carolina. "Online ordering is another step in making the company more accessible to customers in a Web environment," said Daniel E. Muller, director - e-business. "Timken Direct has successfully proven its ability to enhance customer efficiency and productivity over the past 15 months. Web-based ordering will further accomplish that objective." The Fast-Track warehouse offers an immediate solution to customer tubing needs. The inventory of high-quality bearing steels is available in a wide variety of sizes and profiles for quick shipment. Launched in March 1999, Timken Direct offers real-time access to Timken 24-hours a day, seven days a week. Functions for bearing distributors include product availability, price and order placement. Alloy steel customers can track order status for bar and tube products, and also view available inventory within the Fast-Track tubing warehouse. Specialty steel distributors can monitor inventory and order status. The site is available to registered customers through any Internet Web browser. In addition to Timken Direct, the company also sells a selection of alloy and carbon steel bar products on MetalSite.net, the industry-leading online metals exchange. The Timken Company is a leading international manufacturer of highly engineered bearings and alloy steels with operations in 24 countries. The company employs about 21,000 people worldwide and reported 1999 sales of U.S. $2.5 billion.