With ULTIMATE RESULTS, Newgen Results Corporation Expands Value of Its CRM Offerings; With Carabunga.com `Under the Hood,' Newgen Ups the Value of CRM

5 June 2000

With ULTIMATE RESULTS, Newgen Results Corporation Expands Value of Its CRM Offerings; With Carabunga.com `Under the Hood,' Newgen Ups the Value of CRM

    SAN DIEGO, Calif.--June 5, 2000--Newgen Results Corporation , a leading provider of Customer Relationship Management (CRM) and e-CRM services to automotive dealerships, announced today that Carabunga.com will be added to its already successful RESULTS system.
    This new blend of services, called ULTIMATE RESULTS, will entirely replace RESULTS. The inclusion of Carabunga.com with ULTIMATE RESULTS is designed to offer more flexibility to member dealers. "ULTIMATE RESULTS will enable dealers to choose how involved they want to be in the extraction of data, the design of a marketing campaign, and the method of fulfillment," said Gerald Benowitz, president and CEO of Newgen Results Corporation.
    After a dealer subscribes to Newgen's ULTIMATE RESULTS system, Newgen downloads the dealer's database and purifies the data. When that process is complete, the automotive dealer uses the embedded Carabunga.com tools to launch and fulfill one-to-one marketing or service reminder campaigns. ULTIMATE RESULTS dealers will have a choice of whether to fulfill the promotion with e-message or letter. Follow-up teleservice as a component of the direct marketing effort will also be offered.
    Carabunga.com was established with the goal of being the first one-to-one dealer marketing vortal in January 2000. "We feel so strongly about the services of Carabunga.com, we are now offering it as integral product of our primary product," said Benowitz.
    ULTIMATE RESULTS will be available to current RESULTS customers upon signing a new contract for the unexpired term of their present agreement.

    About Newgen Results Corporation

    Newgen Results Corporation is a leading business-to-business application service provider specializing in customer-relationship management (CRM) and e-CRM for the automotive industry. The company combines marketing and customer retention with an in-depth knowledge of service department operations to deliver highly targeted and customized solutions to the automotive community.
    Newgen currently supports over 5,000 auto dealerships nationwide and maintains relationships with leading automotive companies and dealers groups including Audi, BMW, Ford, General Motors, Infiniti, Jaguar, Kia, Mitsubishi, Nissan, Saab, Volkswagen and Volvo, plus AutoNation and CarMax Auto Superstores. For more information, call 800-7NEWGEN or visit www.ngresults.com.

    About Carabunga.com, Inc.

    Carabunga.com, Inc. is a wholly owned subsidiary of Newgen Results Corporation , established in February 2000. Newgen Results Corporation is a leading provider of Customer Relationship Management (CRM) technology for the U.S. retail automotive industry.
    Carabunga.com develops Web-based business-to-business e-promotion solutions that incorporate revolutionary one-to-one marketing techniques. With Carabunga.com, automotive dealers and manufacturers use the Internet to deliver targeted communications via e-mail and direct mail supported by teleservice follow up.
    Carabunga.com promotions are designed to help the automotive industry effectively use the Internet to increase consumer visits to a specified dealership for service, sales, and/or after-market product purchases. For more information, visit www.carabunga.com.

    This news release contains certain forward-looking statements that involve risks and uncertainties, including statements about the formation and operation of Carabunga.com and the benefits of new and existing products. Such statements are only predictions and the company's actual results may differ materially from those anticipated in these forward-looking statements. Factors that may cause such differences include, but are not limited to, rapidly changing product requirements, the introduction of new products by competitors of the company, the market for the company's products and services, and the company's ability to successfully develop and deploy the Carabunga.com Web site and associated products and services. These factors and others are more fully discussed under the heading "Risk Factors" and elsewhere in Annual Report on Form 10-K for the year ended Dec. 31, 1999 as filed with the Securities and Exchange Commission.