Amica Mutual Insurance Adopts goClaims.com System; Claims Handling Efficiencies and Cycle-Time Reductions to be Realized
22 May 2000
Amica Mutual Insurance Adopts goClaims.com System; Claims Handling Efficiencies and Cycle-Time Reductions to be Realized
SCOTTSDALE, Ariz., May 22 Gary Hart, CTO of GO Media, Inc.
and Amica Mutual Insurance Company (http://www.amica.com), the oldest mutual insurer
of automobiles in the nation, today announced the selection of the
goClaims.com solution, powered by EazyImage.
"We were looking for an Internet/Intranet based solution that would allow
us to communicate more efficiently with our trading partners and customers,"
stated Larry Brown, Systems Engineer for the Customer Systems Department at
Amica. "After evaluating many different solutions, we chose the goClaims.com
platform for its cost efficient solution for integrating with our existing
systems and its ease of use. goClaims.com was an obvious choice because it
reduces unnecessary processes and cycle-time. This open-ended solution, based
on Collision Industry Electronic Commerce Association (CIECA) standards, will
increase our productivity and will help steer us towards being a stronger
e-commerce business," continued Brown.
The collision repair and insurance industry has been largely based on
proprietary standards that prevent true business to-business (B2B)
relationships. "With the help of CIECA standards and participating in
industry committees, goClaims.com is allowing some truly remarkable processes
and efficiencies to occur," stated Rudy Lehman, CIO of goClaims.com. CIECA
addresses development of electronic commerce for the collision industry on a
national scale. Its "action teams" address issues such as standards for
electronic data interchange (EDI), interoperability and imaging. It has
developed processes for identifying and prioritizing issues, and works those
solutions through a broad base of acceptance mechanisms, such as the American
National Standards Institute (ANSI).
"In today's marketplace, large enterprises like Amica, must gain every
competitive advantage through e-business applications -- goClaims.com delivers
those advantages to the collision repair and insurance industry," stated Hart.
"With the dynamic combination of goClaims.com and EazyImage, Amica will
realize a significant reduction in the cycle-time of a claim. They will be
able to benefit from new efficiencies such as just-in-time information and
open B2B transactions with trading partners," continued Hart.
"I am pleased Amica recognizes the value and power that goClaims.com
supplies to the industry and look forward to a lasting relationship with
them," stated Walt Oleski, CEO of GO Media, Inc. "goClaims.com strives to
continue to put forth new capabilities enabling our customers and their
trading partners to gain the maximum benefit of using open standard based
technology similar to those found in our EazyImage product," continued Oleski.
goClaims.com, powered by EazyImage -- the digital image and claims
management system -- is a wholly owned subsidiary of GO Media, Inc. The
portal website allows the collision repair and insurance industry to conduct
open B2B relationships such as parts and materials ordering, online claim and
vehicle status and real-time communication. GO Media, Inc. specializes in the
development and technology consulting of online communities for the collision
repair and insurance industries. The company, with offices located worldwide,
is the creator of industry communities such as the BASF colorsource.net and
the United Recyclers Group autopartsearch.com. With EazyImage, GO Media, Inc.
is a leader in digital image and claims management.