Saturn Selects USA.NET to Provide Email for All 435 Retail Facilities
2 May 2000
Saturn Selects USA.NET to Provide Email for All 435 Retail Facilities
COLORADO SPRINGS, Colo.--May 2, 2000--of Email Outsourcing By Fortune 100 Companies --
USA.NET, the global eMessaging Service Provider, established an online partnership with Saturn Corporation, a wholly-owned subsidiary of General Motors.
USA.NET will provide email services to all 435 Saturn retail facilities nationwide. Saturn retailers will utilize USA.NET's email as the primary communications tool between Saturn Corporation and their online customers.
"USA.NET and Saturn are dedicated to providing the best value to customers," said David Ramon, president and CEO of USA.NET. "Saturn will provide its customers with personalized service and real-time communication via USA.NET's email. And, since Saturn is outsourcing its retail facility email to USA.NET, it can focus on what it does best -- giving customers the best experience in car shopping and buying."
Saturn retail e-consultants, who proactively manage online customer leads received through the Saturn.com Web site as well as through independent automotive buying service Web sites, will use USA.NET Professional Messaging to communicate with customers. USA.NET Professional Messaging features will enable Saturn retailers to automatically reply to customer inquiries, thereby building stronger relationships through quick response.
"Saturn is creating strategic alliances with leading automotive sites to make it easy for customers to shop for a Saturn online," says Jill Lajdziak, Saturn vice president of sales, service and marketing. "To do so, we need an email service that has a proven track record of reliability, and secure messaging -- USA.NET came highly recommended. USA.NET provides an effective bridge strategy to Saturn's next-generation retail system."
USA.NET Professional Messaging
USA.NET Professional Messaging is an email outsourcing solution that offers businesses branded email addresses and a full range of professional email features and mail administration functionality. Standard features include email access via any POP or IMAP-compliant email clients, encrypted password exchanges and access to USA.NET's Webmail client that includes capabilities such as junk mail blocker, autoresponders, read receipt, language selection, and email collecting and forwarding. Mail administration features include user management, self-branding and customization capabilities, and alias management; and premium features include additional storage and completely secure email sessions via SSL technology.
About Saturn
Saturn Corporation entered the automotive market in 1990, bringing a new level of customer service to automotive retailing. Saturn's first products -- the compact SL sedan, SW wagon and SC coupe -- featured innovations such as space-frame construction and dent resistant polymer body panels. Saturn recently introduced the world's first and only three-door coupe, followed in 1999 by a new line of mid-size cars, the L-Series. Saturn was created through a unique partnership between General Motors and the UAW. Saturn and its retailers share a strong focus on customer service, a focus that is an integral part of Saturn's e-commerce initiatives. For more information on Saturn and its products, please visit www.saturn.com
About USA.NET.
USA.NET(R), the global eMessaging Service Provider, delivers industry-leading email and advanced messaging services to more than 3,000 businesses -- including American Express, United Airlines, Hewlett-Packard and Mail Boxes Etc. -- and manages more than 15 million mailboxes worldwide. Designed to meet the needs of all audiences, USA.NET's value-added email outsourcing solutions eliminate the hassle and expense of installing, upgrading and supporting an in-house email system. The first company to launch Web-based email in 1996, USA.NET also became the first to introduce email outsourcing for businesses in 1997. USA.NET received the industry's first patent for its Web-based email filtering and forwarding technology in 1999. For more information on USA.NET, visit www.usa.net.