Newgen Results Corporation Completes Transfer of All Computer Care Dealers
10 April 2000
Newgen Results Corporation Completes Transfer of All Computer Care Dealers
Over 2,000 Dealers Transferred Successfully to Newgen Resultsin San Diego -- Newgen Closes Amityville, N.Y. Facility
SAN DIEGO--April 10, 2000--Newgen Results Corp. , a leading provider of Customer Relationship Management (CRM) technology for the service sector of the U.S. retail automotive industry, today announced it has completed the transfer of all 2,100 Computer Care dealerships processing from the Amityville, N.Y. facility to Newgen's facility in San Diego.
Newgen expects to close the Amityville, N.Y. facility by the end of April 2000. The transfer of dealers completes the last integration of the Computer Care acquisition and is expected to result in significant cost efficiency for Newgen.
On Nov. 30, 2000, Newgen acquired Computer Care, a division of the Dealer Services Group of Automatic Data Processing, Inc.
Sam Simkin, senior vice president and chief financial officer, said, "We have completed the transition of the dealership processing on schedule. Jim Fitzgerald, director of Operations, Computer Care, has been heading the project in Amityville for the past four months and has done an excellent job in conjunction with Len Jobaris, our V.P. of Customer Service. All letter fulfillment, telephone calls, customer service, and management reports will now be generated from San Diego. We expect to realize cost efficiencies as a result of Newgen's more sophisticated production methods. In addition, dealerships will receive more comprehensive management reports and enjoy extended customer service hours. We will continue to work diligently to convert Computer Care customers to our Results System. To date, we have converted almost 250 dealers, from which we expect to generate over $125,000 additional monthly revenue."
About Newgen Results Corp.
Newgen Results Corp. is a leading business to business application service provider specializing in traditional customer-relationship management and e-CRM for the automotive industry. The company combines marketing and customer retention with an in-depth knowledge of service department operations to deliver highly targeted and customized solutions to the automotive community. Newgen currently supports 5,500 auto dealerships nationwide and maintains relationships with leading automotive companies and dealers groups including Ford, Mitsubishi, Volvo, Audi, BMW, Volkswagen, Jaguar, Kia, Nissan, Infiniti plus AutoNation and CarMax Auto Superstores. For more information, call 800/7NEWGEN or visit www.ngresults.com.
This news release contains certain forward-looking statements that involve risks and uncertainties, including statements about the ability to service former Computer Care dealerships from the Company's San Diego facility, the expected cost-efficiencies resulting from the closing of the Amityville facility and the Company's ability to convert Computer Care customers to the Company's Results System. Such statements are only predictions and the Company's actual results may differ materially from those anticipated in these forward-looking statements. Factors that may cause such differences include but are not limited to risks related to market acceptance of the Results, Ultimate Service, Carabunga, and other programs, products, and services by dealers, the ability of the Company to satisfy dealers, the ability of the Company to satisfy its manufacturer clients, the ability of the Company to enter into agreements with pilot dealerships for the Ultimate Service program, the ability of the Company to successfully develop and implement new and innovative products, the ability of the Company to improve existing products and services, rapidly changing product requirements, and the introduction of new products by competitors of the Company. These factors and others are more fully discussed under the heading "Risk Factors" and elsewhere in Annual Report on Form 10-K for the year ended Dec. 31, 1999 as filed with the Securities and Exchange Commission.