---

ServiceConnex.com Transforms Access to Automotive Service Info

6 April 2000

ServiceConnex.com Transforms Access to Automotive Service Information; Online Automotive Data Management Creates New Revenue Stream for Service Centers

    WASHINGTON, April 6 Today, ServiceConnex.com launched an
innovative e-service tool that will transform automotive information in the
burgeoning Internet market.  The company has developed a new generation data
warehouse to provide enhanced data mining and e-commerce services for
automotive businesses and consumers.  Unlike other information services,
ServiceConnex.com is an industry-wide solution that enables service centers to
actively participate in and reap additional revenue from the new automotive
economy, including the $370 billion used car marketplace.
    Utilizing its proprietary business-to-business and business-to-consumer
technology platform, ServiceConnex.com aggregates and standardizes automobile
service record information.  The result is easy-to-access, comprehensive
service records that track a vehicle's maintenance history.  This information
is then integrated into Web portals, auto-related Web sites and used-car
marketplaces, increasing the viability and the reliability of online sales.
In addition, ServiceConnex.com enhances the way service centers do business
with aggregated information that simplifies record-keeping, improves customer
service, increases car resale values and serves as an incremental revenue
stream with no additional cost.
    "There is a huge market opportunity for ServiceConnex.com as the direct
link between service centers and the exploding automotive marketplaces," said
Lance Johnson, Chairman and Chief Executive Officer of ServiceConnex, Inc.
Access to aggregated automotive service records will have a tremendous impact
on used car sales both on and offline, and also open the door for service
centers to capture revenue with no additional cost.  Our solution sets the
standard for the future of access to automotive service information."
    Currently, online automobile shoppers have no mechanism to review a
vehicle's service history.  Through ServiceConnex.com's consumer portal that
will launch later this month, online used car marketplaces will be able to
provide service record support for  "listed" vehicles, greatly enhancing the
market's current incentives for online buyers.  "The comfort and confidence
that comes with knowing a vehicles' complete service history is vital to the
resale process, especially when purchasing online.  ServiceConnex.com offers
the depth and reliability of information that these marketplaces are
demanding," said Rodney A. Murphy, Vice President of Business Development of
ServiceConnex, Inc.
    The excitement and buzz has already begun -- ServiceConnex.com is teaming
up with industry organizations such as the Motorist Assurance Program (MAP), a
division of the Automotive Maintenance and Repair Association.  MAP is a
recognized industry leader in automotive standards whose mission is to
strengthen the relationship between motorists and automotive services by
setting standards for quality and reliability.  MAP has embraced Serviceconnex
as a trusted source for auto maintenance records.
    ServiceConnex.com's technology platform is being developed using best of
breed data warehousing, software and related technologies, including Oracle8,
Java, Cold Fusion and Hewlett Packard hardware.  Serviceconnex.com requires no
technical investment from service centers.

    About ServiceConnex.com
    Washington, DC-based ServiceConnex.com is a privately-held information
technology company providing data warehousing, data mining and e-commerce
services to businesses in the automotive service industry.  Through
technology-based partnerships with leading automotive service centers,
ServiceConnex.com captures, aggregates and leverages business and customer
information relating to automobile service records.  Utilizing its proprietary
business-to-business and business-to-consumer technology platform,
ServiceConnex.com serves as the conduit and electronic agent of aggregate and
standardized automobile service record information to the general automotive
business and consumer marketplaces.