General Motors do Brasil Honors APL for Latin America Service Excellence
6 April 2000
General Motors do Brasil Honors APL for Latin America Service ExcellenceSAO PAULO, Brazil, April 6 General Motors do Brasil (GMB) has presented its award for outstanding transportation service in 1999 to APL, the global container transportation and logistics provider. APL said the award presentation was a prelude to South American Intermodal 2000 -- Latin America's largest intermodal trade show -- that will be held April 12-14 in Sao Paulo. GMB manufactures automobiles for the Latin American market at plants outside of Santos and Sao Paulo, and depends upon APL for the carriage of time-sensitive automotive parts, automotive manufacturing equipment and other materials between the United States and Brazil, as well as within Latin America. Joao M. Priolo, GMB's logistics manager, based in Sao Caetano do Sul, Sao Paulo, said APL was ranked above other carriers for the reliability of its service, including schedule integrity, information capabilities and documentation accuracy. "Because these capabilities support our efforts to make our manufacturing and distribution operations more cost-effective, GM and APL are building a long-term partnership," Priolo said. APL also provides transportation and logistics services for GM operations in North America, China, and Thailand. "This award has special significance to APL as it recognizes our commitment to service quality and that we are a global service provider," said Jan Feilitzen, APL's general manager for Brazil, based in Sao Paulo. "When APL launched its U.S.-Latin America container service in 1997, our aim was to provide the highest standards of reliability and customer support in the market. GMB's requirement for just-in-time delivery is extremely stringent and this award shows us that we have succeeded in our aim. However, we will not be resting on our laurels; we intend to constantly look at how we can provide the best service to GMB and our other customers." Added Jay Hampton, Detroit-based automotive director in APL's global services group: "APL has a long history of service to General Motors and others in the automotive industry. We have expanded our commitment by setting up a dedicated group that includes specially trained automotive sales and customer-support personnel. The goal is to add further value to the supply-chain activities of our automotive customers in any market." APL provides customers around the world with container transportation and logistics services through a network combining high-quality intermodal operations with state-of-the-art information technology. APL is the container and logistics arm of Neptune Orient Lines Limited, a global transportation and logistics company engaged in shipping and related businesses. APL press releases available by fax, tel. 800-758-5804, ext. 107003, or at http://www.apl.com.