Arvin Roll Coater Launches B2B Website
29 March 2000
Arvin Roll Coater Launches B2B Website
COLUMBUS, Ind.--March 29, 2000--Arvin Industries, Inc. , today announced that its Roll Coater Division has unveiled a Customer Service Network via a secured business-to-business web portal available 24 hours a day, 7 days a week at http://rollcoater.arvin.com. A tour of the service can be obtained by viewing the site URL and clicking on the "Tutorial and Site Help" link.The site provides customers real-time access to information on their business activity at Arvin Roll Coater, including inventory and order status. The customer can now, with a click of the mouse, obtain status reports on individual metal coils that are housed within any Arvin Roll Coater facility. With real-time information, customers can more intelligently work with Arvin Roll Coater to better manage metal inventories and expedite production requests and shipping releases. The system allows the user to search for specific information, or query a database using a robust sorting option. To facilitate detailed analysis, the Customer Service Network offers a unique downloading feature that encourages customers to export data into their favorite spreadsheet or database program. Lead time for customer response has been greatly reduced because until now, they have had to rely heavily on more traditional methods of information retrieval such as faxed inventories, phone calls, batch e-mailings, and EDI systems.
Arvin Chairman, President and Chief Executive Officer, V. William Hunt, commented, "This is an exciting day for both Arvin Roll Coater and our customers. We are pleased to be expanding our business-to-business Internet strategy of providing enhanced customer focus and value-added services." Hunt continued, "This new site fits nicely into Arvin's Total Quality System program by applying web technology to achieve total customer satisfaction. This B2B activity will allow Arvin Roll Coater to enhance its position as the preferred, total solution provider to its wide range of customers."
Arvin Roll Coater President Donald E. Ebert added, "Expanding our real-time capabilities to our customers will provide immediate improvements in information flow. Increasing the visibility of customer inventories on our floor is a major step toward improved inventory management and product deliveries. We are striving to add more Internet and electronic avenues to further simplify the ways in which our customers can do business with Arvin Roll Coater."
Arvin Roll Coater is one of the leading prepainted steel and aluminum coil coaters in North America. It operates six coating lines in four locations, and also provides slitting, embossing, and laminating services. It adds value to metal for the automotive, appliance, HVAC, construction, lighting, and other various industries. Arvin Roll Coater is headquartered in Indianapolis and is a wholly owned subsidiary of Arvin Industries, Inc. More information about Arvin Roll Coater may be obtained at http://www.arvinrollcoater.com.
Arvin Industries, Inc., is a global manufacturer of automotive components with over 60 manufacturing facilities and 6 technical centers located in 22 countries. Arvin is a leading manufacturer of automotive exhaust systems; ride control products; air, oil and fuel filters; and gas charged lift supports. Our products are sold under various trademarks including Arvin, Maremont, Timax, ANSA and ROSI exhaust systems; Gabriel and RydeFX shock absorbers; Purolator filters; and StrongArm gas charged lift supports.
For more information on Arvin Industries via the Internet, visit our Corporate Home Page at http://www.arvin.com or our Corporate News on the Net site at http://www.businesswire.com/cnn/arv.shtml. For information via fax, please call our News On Demand service at 888-622-1161.