Progressive Insurance Strengthens Its Operations With Mitchell UltraMate
29 March 2000
Progressive Insurance Strengthens Its Operations With Mitchell UltraMateSAN DIEGO, March 28 Mitchell International today announced that Progressive Insurance , the fourth largest auto insurer in the United States and the nation's largest writer of private passenger auto insurance through Independent Agents, will be deploying Mitchell's UltraMate electronic estimating solution in its western U.S. claims operations. Mitchell's UltraMate, the top-selling Windows(TM)-based collision estimating system, is powered by the Mitchell database and provides claims processing and collision repair professionals with maximum estimating flexibility and accuracy. UltraMate Version 4.0 complies with Collision Industry Electronic Commerce Association (CIECA) Estimating to Management Systems (EMS) 2.0 standards; and it offers advanced communication features, a database of labor operation times for used/recycled parts, and an interface to the QRP recycled parts database. According to Jim Lindner, president and CEO of Mitchell International, "To have been selected by Progressive after their thorough evaluation of other systems is an honor for the employees of Mitchell and validates our goal of providing the best products and services. We are delighted to have this opportunity to serve such an outstanding organization as Progressive." Road tested and proven reliable by both claims processors and collision repairers for more than six years, Mitchell's UltraMate estimating solution includes new automation and communications features that support multiple data entry options as well as electronic file transfer among repair shops, insurance offices and field appraisers. These enhancements to Mitchell's UltraMate are part of Progressive's multi-vendor approach and encourage vendors to maximize performance, technology innovation and service. Progressive and Mitchell said the rollout will begin in April and be completed by the end of July. About Progressive Insurance Progressive Insurance , headquartered in Mayfield Village, Ohio, is one of the nation's largest auto insurers. In business since 1937, the company provides all drivers with competitive rates and 24-hour, in-person services, including its hallmark Immediate Response(R) claims service. Immediate Response, designed to delight consumers by making the claims process fast and hassle-free, is delivered in-person, 24 hours a day, by more than 7,561 claim representatives in more than 350 claims offices countrywide. The company sells its products over the phone (1-800-AUTO-PRO), on the Internet at progressive.com and through more than 30,000 Independent Agents throughout the U.S. More information about Progressive can be found at progressive.com. About Mitchell International Mitchell International, The Source of information software and business solutions for the insurance and automotive industries, provides services that enhance productivity, profitability and customer satisfaction. Headquartered in San Diego, Mitchell also has offices in Chicago, Milwaukee and Toronto and is comprised of six business units: Electronic Products, Publications, Business Systems, Medical, National Auto Glass Specifications (NAGS) and the E.H. Boeckh Company. For more information, visit the Mitchell Web site at http://www.mitchell.com.