---

ADP Announces Series of Collision Industry Initiatives for 2000

28 March 2000

ADP Claims Solutions Group Announces Series of Collision Industry Initiatives for 2000

    SAN RAMON, Calif.--March 28, 2000--ADP Claims Solutions Group (CSG) has launched a series of four important initiatives for the collision repair industry that will all be implemented in 2000.
    According to Rick Tuuri, the director of collision industry relations at ADP CSG, the new initiatives have the common purpose of demonstrating the company's serious commitment to the long-term success of the industry.
    The four recently announced industry initiatives are the following:

    --  The formation of an ADP Inter-Industry Technical Advisory
        Council, known as ADP ITAC, to regularly review ADP's
        methodology and help the company determine development
        priorities. This group, which grew out of ADP's longstanding
        Technical Review Committee, met to discuss industry issues at
        the December 1999 NACE Conference and has already offered ADP
        some important insight, including suggestions on how to best
        articulate ADP's new refinish features that will be available
        in the ADP Reference Manual for 2000.

    --  The placement of the official I-CAR airbag matrix on the ADP
        Database(TM), which is accessed via ADP PenPro(TM) and the ADP
        Reference Manual, and will be available on Shoplink(TM) for
        Windows 6.2 in early 2000. ADP partnered with I-CAR in their
        development of the matrix by opening the ADP Collision Repair
        Services library up to the I-CAR staff as they researched
        airbag requirements. The placement of the completed matrix on
        the ADP Database completes this partnership.

    --  The hosting of I-CAR's CR 2000 classes, an eight-segment
        course that teaches employees at collision repair facilities
        and insurance professionals how to evaluate vehicle damage, at
        ADP's own San Ramon, Calif. offices.

    --  The publishing of the Collision Industry Conference (CIC)
        "Best Practices" guidelines in the updated ADP Reference
        Manual for 2000. This illustrates ADP's support of the
        industry's concepts of what constitutes best practices in
        collision repair. "We are very pleased to cooperate with the
        leading industry associations and to be able to support their
        efforts to improve the profession," said Tuuri, who was
        elected to the volunteer position of chairman of the
        international board of directors for I-CAR last July. "These
        industry initiatives illustrate that ADP is serious about
        proving its commitment by dedicating resources and listening
        carefully to what collision repair professionals have to say
        about the direction of the industry in 2000."

    I-CAR (Inter-Industry Conference for Automotive Collision Repair) is the premier organization for developing and training individuals working within the collision repair industry who have responsibility for analyzing damages and determining necessary repairs. I-CAR is heavily dependent on a nationwide volunteer network of professionals to operate their various training programs.
    With headquarters in San Ramon, ADP CSG is a wholly owned subsidiary of Automatic Data Processing Inc. . ADP, with more than $5 billion in revenues and more than 450,000 clients, is one of the largest independent computing services firms in the world. ADP CSG provides the property & casualty and collision repair industries with integrated and independent information services for automotive, medical and property claims management in 18 countries.
    ADP Claims Solutions Group is located at 2010 Crow Canyon Pl., San Ramon, Calif. 94583; 925/866-1100. The company's Web site can be found at http://www.csg.adp.com.