Lands' End Corporate Sales Launches Saturn Online Custom Store
13 March 2000
Lands' End Corporate Sales Launches Saturn Online Custom StoreDODGEVILLE, Wis., March 13 Lands' End , the largest seller of apparel online, will launch one of its first Online Custom Stores for Saturn Corporation in March 2000. Lands' End is extending its consumer Internet leadership into the business-to-business (B2B) e-commerce marketplace with Online Custom Stores. The Saturn Online Custom Store will be accessible through the company's intranet to 8,000 Saturn employees and via the Internet to over 400 Saturn retailers nationwide. Saturn owners will also have the opportunity to purchase Lands' End Saturn signature apparel at their local Saturn Retail Stores. "We're excited about the Saturn licensing partnership-we helped put the Saturn family into the driver's seat by creating a custom store just for them," said Mike Grasee, director of Internet development for Lands' End Corporate Sales. "The store gives our Saturn team a quick and efficient way to obtain licensed merchandise with the Saturn signature," said Karen Orso, program manager for Saturn. "Lands' End Corporate Sales' product quality, ever-changing styles and colors, and focus on service made them the right choice for us." In response to a survey of Saturn team members and retailers about their apparel preferences, the Saturn Custom Store will offer a broad selection of business casual apparel for men and women-including mesh shirts, classic denim shirts, cotton sweaters and Polartec(R) jackets-with the Saturn signature. Employees can choose from one of six Saturn signatures that can be embroidered on any of over 100 product styles. The Logo SnapShot(TM) feature lets members see how the signature will look on any item before making their purchase. The Saturn Online Store allows visitors to add items to their shopping basket, receive a price quote, and order one or several products for a quantity discount. For the personal touch-a Lands' End hallmark-customer service representatives will be available to answer team members' questions from 8 a.m. to 7 p.m. via a toll-free number just for Saturn. This summer, Lands' End will introduce Lands' End Live(TM) to the Saturn site. This new feature will allow visitors to connect with Corporate Sales customer service representatives who are trained to answer questions regarding the Saturn Signature Store. Together, the visitor and the customer service representative will shop with their browsers synchronized so that each views the same pages at the same time. Saturn joins a small but growing number of Fortune 1000 companies opening their own intranet and Internet online stores, allowing everyone in the company to order pre-approved signature apparel and accessories without worrying about minimum order requirements. Lands' End Corporate Sales utilizes just-in-time inventory, which eliminates stocking and inventory carrying fees. Lands' End Corporate Sales has opened an Online Custom Store for Carolina Power & Light to use for incentive program gifts to employees, as well as corporate workwear purchases. RadioShack will soon offer an Online Custom Store. ABOUT LANDS' END Lands' End is a leading direct merchant of classically inspired clothing for men, women and children, soft luggage and products for the home. Sales in the fiscal year 2000 were $1.320 billion. Corporate Sales offers the Lands' End brand as options for company incentives, rewards, gifts and group apparel. Sales for Corporate Sales in the fiscal year 2000 were approximately $140 million. ABOUT SATURN Saturn Corporation entered the automotive market in 1990, bringing a new level of customer service to automotive retailing. Saturn's first products -- the compact SL sedan, SW wagon and SC coupe -- featured innovations such as space-frame construction and dent-resistant polymer body panels. Saturn recently introduced the world's first and only three-door coupe, followed in 1999 by a new line of mid-size cars, the L-Series. Saturn was created through a unique partnership between General Motors and the UAW. Saturn and its retailers share a strong focus on customer service, a focus that is an integral part of Saturn's e-commerce initiatives. For more information on Saturn and its products, please visit http://www.saturn.com Saturn, Saturn Signature, Symbol and Wordmark are Saturn Corporation trademarks used under license to Lands' End.