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Newgen Forms e-Services Subsidiary

15 February 2000

Newgen Forms e-Services Subsidiary; Names Top Management Positions; Carabunga.com New e-Services Subsidiary

    SAN DIEGO--Feb. 15, 2000--Newgen Results Corporation , a leading provider of Customer Relationship Management (CRM) technology for the service sector of the U.S. retail automotive industry, today announced that it has formed a wholly owned subsidiary, Carabunga.com.
    The company also announced that Jim Roche, 40, has been named president of Carabunga.com. Roche was formerly senior vice president of operations and e-Services for Newgen. Sam Simkin, senior vice president and chief financial officer, will succeed Roche and oversee Newgen's operations, in addition to his existing duties.
    Carabunga.com is intended to be the first dealer portal for one-to-one marketing programs for the automotive industry. Three products will comprise the site and help dealers and manufacturers perform the following using the Internet:


--   e-Promotions will identify a group of service customers ready to
     purchase another vehicle and create an on-line program of
     specialty letters and telephone follow-up calls. These promotions
     will not only be created on-line, they will also be fulfilled by
     a simple click of a mouse.

--   e-Coupons will provide an electronic format to deliver coupons
     offering service specials.

--   Road will provide an electronic format that will enable dealers
     and manufacturers to analyze and purify their customer database
     for consumer trends, perform data visualization and mapping
     techniques, and consequently generate prospect lists of customers
     who are ready to buy another vehicle.


    "The industry is already spending $8.0 billion per year at the dealer level for traditional mass marketing," said Gerald L. Benowitz, Newgen's chairman, president and CEO. "We want to divert some of that budget to e-Promotions by demonstrating how much more cost effective one-to-one marketing can be."
    According to Benowitz, the company will support the Carabunga.com with infrastructure and capital. "Jim's goal is to build a scalable Internet-driven business as quickly as possible."
    Benowitz was also elated over the appointment of Sam Simkin to head operations. "Sam will bring a financial perspective to the position that will help us leverage our fixed costs as we grow. These moves are positive both for Newgen and the individuals involved."

    About Newgen Results Corporation

    Newgen Results Corp. is a customer-relationship management (CRM) and technology leader for the service segment of the automotive industry. The company provides profit-driven customer-retention and management solutions to leading auto manufacturers and regularly communicates with more than 7 million vehicle owners. Newgen has more than 600 employees and a customer base of approximately 5,500 dealerships and relationships with 11 of the industry's top automobile manufacturers. Of the approximately 22,000 dealerships in the United States, more than 25% use Newgen customer-loyalty and retention products.
    The automotive manufacturers and dealer groups who endorse and/or recommend Newgen as a preferred service provider to their leading dealerships include: Ford, Mitsubishi, Volvo, Audi, Acura, BMW, Volkswagen, Jaguar, Kia, Infiniti plus AutoNation and CarMax Auto Superstores. For more information, visit www.ngresults.com.

    This news release contains certain forward-looking statements that involve risks and uncertainties, including statements about the formation and operation of Carabunga.com and the benefits of new and existing products. Such statements are only predictions and the company's actual results may differ materially from those anticipated in these forward-looking statements. Factors that may cause such differences include but are not limited to rapidly changing product requirements, the introduction of new products by competitors of the company, and the company's ability to successfully develop and deploy the Carabunga.com website and associated products . These factors and others are more fully discussed under the heading "Risk Factors" and elsewhere in Newgen's Registration Statement on Form S-1 (No. 333-62703) and in the company's most recently filed quarterly report on form 10-Q, each as filed with the Securities and Exchange Commission.