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CCC Reports Record 1999 Fourth Quarter Results

27 January 2000

CCC Information Services Reports Record 1999 Fourth Quarter Results and Announces Business-to-Business e-Commerce Strategy

    CHICAGO--Jan. 27, 2000--CCC Information Services Group Inc. , the leading provider of business solutions to the automobile claims industry, today announced record revenue and operating income for the fourth quarter of 1999. The results for the year were revenues of $207.8 million and operating income of $15.7 million.


     Fourth Quarter Events

--   Record fourth quarter revenues of $55.3 million.

--   Record operating income of $7.3 million before a
     reduction-in-force charge of $2.2 million.

--   Establishment of business-to-business strategy targeting the
     automotive claims industry.


    Quarterly Results

    In announcing the results, Githesh Ramamurthy, President and Chief Executive Officer, said, "The fourth quarter operating income reflects our efforts during the past quarter to improve the financial performance across the entire business through both revenue growth and expense reduction."
    Fourth quarter 1999 revenues of $55.3 million were $6.0 million, or 12.2%, higher than the same quarter last year. The increase in revenues was principally due to continued growth in the Company's Consumer Services business, in both the U.S. and Europe.
    Fourth quarter operating income of $5.1 million grew $1.5 million, or 42.8%, from the same quarter last year. Operating expenses increased $4.5 million, or 9.8%, reflecting the growth in the Consumer Services business, as well as the $2.2 million reduction-in-force charge.
    Equity in net losses from affiliates of $0.8 million related to the Company's continued investment in the European joint venture between CCC and Hearst Communications, Inc. which was established in the fourth quarter of 1998 to expand CCC's product offerings in Europe.
    Fourth quarter 1999 earnings per share applicable to common stock were $0.05 versus losses per share of ($0.09) in the fourth quarter of 1998. Excluding non-cash losses from InsurQuote, earnings per share for the fourth quarter of 1998 were $0.08 versus earnings per share of $0.05 in the fourth quarter of 1999.

    Year-to-Date Results

    Revenues for the year ended December 31, 1999 of $207.8 million were 10.4% higher than last year. The increase in revenue was primarily attributable to continued growth in the Company's domestic and international Consumer Services business as well as growth in digital imaging and collision estimating products.
    Operating income for the year ended December 31, 1999 of $15.7 million declined $4.3 million, or 21.3%, from last year. Year-over-year operating margin declined from 10.6% in 1998 to 7.6% in 1999. Operating expenses increased $23.9 million, or 14.2%, reflecting the growth in the Consumer Services business, increased expenditures to improve infrastructure and new business initiatives.
    For the year ended December 31, 1999, net income applicable to common stock of $0.8 million increased from a loss of $0.03 million in 1998. Earnings per share applicable to common stock for the year increased to $0.03 from $0.00 reported for the same period last year.

    Outlook

    Mr. Ramamurthy commented on the Company's performance during the latest quarter and its outlook for future quarters, "The fourth quarter results were strong and the profit improvement initiatives we are completing should lay the foundation for continued profitable growth. We are also excited to announce that we are actively working on a business-to-business e-commerce strategy to address the substantial opportunities to raise customer satisfaction, lower processing costs and improve the overall profitability of the automobile claims industry participants. In the United States alone, nearly $100 billion is spent processing automotive claims. CCC, through its strong relationship with insurance companies and repair facilities, is uniquely positioned to create value for the industry participants. I look forward to providing updates over the coming months on the investments and alliances we will be establishing to deliver these solutions to the marketplace."

    Some of the statements contained in this release are based on current expectations. Some of these statements are forward-looking and actual results may differ materially. Please see the Company's offering prospectus and 1998 Annual Report on Form 10-K for a discussion of associated risks.

    CCC Information Services Group Inc. is the automotive claims industry's leading provider of business solutions. Connecting people, processes and information, CCC's innovative technology-based capabilities ensure that the right information is always available -- at the right time and to the right person -- to make the right business decision.


                  CCC Information Services Group Inc.
              Consolidated Operating Results and Selected
                   Consolidated Balance Sheet Data
               (In thousands, except per share amounts)


                          Three Months Ended          Year Ended
                              December 31,            December 31,
                         ----------------------    ------------------
                              (Unaudited)             (Unaudited)
                           1999        1998      1999          1998
                           ----        ----      ----          ----
Revenues:
   Insurance Services    $ 27,435    $ 25,090   $ 104,228    $ 101,376
                                           
   Automotive Services     16,314      16,676      66,324       63,455
   Consumer Services                                                 
                           11,522       7,608      37,245       22,710
   Other                       --         (91)       --            628
                         --------    --------   ---------    ---------
Net revenue                55,271      49,283     207,797      188,169
                         --------    --------   ---------    ---------

Expenses:
   Production and
     customer support      17,617      14,646      63,343       48,242
                                                                   
   Commissions, 
     royalties and
     licenses               3,664       5,110      16,372       21,495
                                                     
   Selling, general 
     and administrative    18,027      15,855      76,480       60,053
                                                                 
   Depreciation and 
     amortization           2,982       2,364      10,497        9,210
                                                     
   Product development 
     and programming        5,661       6,103      23,118       25,813
                                                      
   Reduction-in-force       2,242         --        2,242          --

   Litigation settlement      --        1,650          --        1,650

   Relocation of claims 
     settlement function      --           --          --        1,707
                         --------    --------   ---------    ---------
                                                         
                                                        
Operating expenses         50,193      45,728     192,052      168,170
                         --------    --------   ---------    ---------
                                                                
                                                                 

Operating income            5,078       3,555      15,745       19,999
                                                    

Interest expense             (606)       (132)     (1,399)       (258)
                                                        
Other income, net               9          63         412          697
                         --------    --------   ---------    ---------
                                                         

Income before income taxes  4,481       3,486      14,758       20,438
                                                      

Income tax provision       (2,525)     (1,527)     (7,361)     (8,860)
                         --------    --------   ---------    ---------
                                                                   
                                                                   

Income before equity losses 1,956       1,959       7,397       11,578
                                                                

Equity in net losses 
  of affiliates              (835)     (4,238)     (6,645)    (11,658)
                                                                 
Minority share in 
  earnings of subsidiaries     (1)        (15)         --          (1)
                         --------    --------   ---------    ---------
                  

Net income (loss)           1,120      (2,294)        752         (81)
                                                                   

Dividends and accretion 
  on preferred stock           --         228         (2)           43
                         --------    --------   ---------    ---------
                                                                  
                                                                    

Net income (loss) 
  applicable to 
  common stock             $1,120    $ (2,066)      $ 750       $ (38)
                         ========    ========   =========   ==========
                                                  

Per Share Data:

Net income (loss)
  applicable to common stock

    - Basic                $ 0.05    $  (0.09)     $ 0.03     $     --
                         ========    ========    ========    =========
    - Diluted              $ 0.05    $  (0.09)     $ 0.03     $     --
                         ========    ========    ========    =========

Weighted average common and 
  common equivalent shares 
  outstanding

    - Basic                21,920      23,972      22,856       24,616
                          =======    ========   =========     ========
                                                                     
    - Diluted              22,225      24,297      23,162       25,188
                          =======   =========   =========    =========
                                                                    
                                                                  

                                       December 31,      December 31,
Selected Consolidated                     1999               1998
 Balance Sheet Data                    (Unaudited)   
-----------------------                -----------       -----------
                             
Total assets                              $ 84,459          $ 79,018
Mandatorily redeemable                          --               688
  preferred stock                                                    
                                                
Stockholders' equity                        15,261            35,303