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Servigistics Partners with Management Metric Systems, Inc.

11 January 2000

Servigistics Partners with Management Metric Systems, Inc. to Deliver End-to-End Planning Capability and Functionality

    MARIETTA, Ga.--Jan. 11, 2000--

Leading Planning Suppliers Partner to
Deliver Maximum Customer Service

    Servigistics, a leading provider of planning and forecasting logistics solutions for service parts management, today announced an alliance with Management Metric Systems, Inc. (MMSI), the premier service parts planning consulting organization. Combining Servigistics parts optimization tool with MMSI's background and knowledge of service parts management offers clients an end-to-end planning capability that maximizes service at reduced inventory investments.
    "MMSI's full service parts management capabilities packaged with Servigistics applications can be provided to clients who do not want to invest in their own internal forecasting and planning staff with related IS support," said Joe Patton, chairman and CEO of MMSI. "MMSI then manages Servigistics' solutions using our personnel, computers, and logistics executives to provide clients with guidance and solutions in addition to the tools."
    "Servigistics partnership with MMSI also expands our implementation capabilities by providing strategic direction to clients who need to balance and optimize their service logistics capabilities," said Mike Landry, president and CEO of Servigistics. "Joe's experience in service parts planning and management surpasses anyone in the industry. We look forward to a close relationship with MMSI that provides our clients maximum benefits related to customer service and profitability."
    MMSI, with service industry veterans, Frank Bellan and Roy Steele, brings scientific techniques to provide the best balance of response time, level of support, and financial investment to clients' service parts planning. Using the latest computer and communication techniques, MMSI tailors its proprietary Logistics Business Models to support specific inventory management goals. The company specializes in logistics planning, parts forecasting, logistics MIS, project management, training and coaching, and virtual executive services. Contact MMSI at 843-689-6650 or on the web at www.supportparts.com
    Servigistics is a leading provider of web-based planning and forecasting logistics solutions that enable clients to maximize service and profitability, resulting in increased customer satisfaction and market share. With complete functionality that covers every aspect of service parts logistics, Servigistics PartsPlan provides the ability to perform what-if analysis, demand forecasting, optimal stock level setting, identification of excess inventory and critical shortages as well as recommendation of procurement, repair and replenishment orders. Using a unique modeling tool, the Rapid Prototype Center, Servigistics can measure the immediate impact and value of the software before any investment is made. Contact Servigistics at 770-565-2340, via e-mail at info@servigistics.com or on the web at www.servigistics.com.