CCC's Consumer Services Group Adopts ACORD AL3 Standard
29 September 1999
CCC's Consumer Services Group Adopts ACORD AL3 StandardWill Greatly Boost Speed, Efficiency in Processing Third-Party Claims Transactions CHICAGO, Sept. 29 -- Extending its ability to efficiently process third-party claims, the Consumer Services group of CCC Information Services Inc. announced today that it has adopted ACORD's AL3 (Automation Level 3) Standards for its "state-of-the-art" paperless claims management system interfaces. AL3 is a leading electronic data interchange (EDI) standard for insurance and financial services data sharing. By implementing AL3, Consumer Services will be able to process transactions for its insurance company clients much more quickly and efficiently. In addition, when new insurance company clients choose Consumer Services for third-party administration services, the standards ensure that Consumer Services will be able to quickly create interfaces for efficient new communications. "Implementing ACORD-based interface standards is an important step in building a scalable systems infrastructure that can support a healthy growing third-party administration business," said Blaine Ornburg, President of Consumer Services. "It will enable different computers to more efficiently 'talk' to each other or communicate data and thus greatly enhance our ability to service both our clients and their customers." ACORD has provided insurance industry standards and support since 1970. Today, its electronic data sharing, data integration and other standards are used by more than 1,000 insurance carriers and groups, 35,000 agencies, the major providers of software and services to the industry, and nonprofit associations. A leading third-party administrator of automobile claims, CCC's Consumer Services group leverages advanced technology and highly efficient administration processes to help insurers lower claims processing and administrative costs, control loss costs, and increase customer satisfaction. Consumer Services will use Policy Coverage, Notice of Loss and Claims Financial Summary ACORD records. At its clients' request, it also has created a Claims Transaction Detail record for clients based on design principles and conventions in ACORD standards. This record provides customer policy administration systems with the specific financial transaction detail necessary to support actuarial, financial and reporting functions in their systems. ACORD (Pearl River, N.Y.) is a nonprofit insurance association whose mission is to increase the efficiency of the agency distribution system and the insurance industry as a whole. ACORD accomplishes its mission by developing and maintaining standard Forms to support policy processing, providing electronic data interchange (EDI) Standards for the industry, and promoting the effective use of agency automation and process improvement. Nearly 1,000 insurance companies are affiliated with ACORD as are 35,000 agencies, the major agency software providers, the national producer associations, user groups, and other industry associations. CCC Information Services Inc., headquartered in Chicago, is the automotive claims industry's leading supplier of advanced software and communications systems. Its value-added, technology-based products and services increase efficiency and facilitate communication among more than 13,500 collision repair facilities, 4,400 dealerships, 350 insurance companies and a range of business partners. For more information about CCC Information Services, contact Peter Duckler at HLB Communications at 312-649-0371.