---

CCC Introduces Pathways Solutions for Insurance And Collision Repair

22 September 1999

CCC Introduces New Pathways(R) Solutions for Insurance And Collision Repair Industries

                Solutions Streamline Estimate-Writing Process

    CHICAGO, Sept. 21 -- CCC Information Services Inc.
, the leading supplier of solutions to the auto claims industry,
announced today that it has introduced Pathways(R) collision estimating
solutions that allow users to speed the process of writing an estimate.  Both
solutions are based on market needs and extensive usability studies.  The new
Pathways(R) Appraisal Solution is designed for insurance companies, and the
new Pathways(R) Estimating Solution is designed for collision repair
facilities.
    "We gathered input from thousands of insurance and repair facility users
to create the most powerful Pathways solutions to date," said Githesh
Ramamurthy, CEO of CCC.  "We listen to our customers, whether insurance
companies or collision repair facilities, and use their input to continually
improve our systems.  We constantly challenge ourselves to make our solutions
better and more powerful so that our customers can do their jobs more
efficiently and effectively."
    CCC's new Pathways solutions make writing estimates simple and fast
through streamlined design, more intuitive navigation, greater ease of use and
greater flexibility.  A simplified interface is pen-compatible for ease of use
by users in the field.  More concise screens and a simpler visual layout allow
users to more quickly move through the screens required to do an estimate.
With a "Select from Graphics" tool, users can choose the right part for an
estimate simply by clicking on a graphic of the part.  An "Auto Compare"
feature displays part and labor costs of OE, aftermarket and recycled parts
all on one screen, making it easy for users to choose the most economical
part.
    In addition, Pathways Appraisal Solution for insurance companies offers
two industry firsts:  integrated Digital Imaging and integrated Forms and
Correspondence.  Both features are optional.  Integrated Digital Imaging
improves appraiser workflow and efficiency by eliminating the time-consuming
process of switching between separate imaging and estimating applications.
Integrated Forms and Correspondence allows insurance companies to incorporate
their own custom forms and letters into Pathways for instant access by
appraisers.  Forms are automatically populated with data from the Pathways
electronic claim file, improving appraiser efficiency and reducing the risk of
human error.
    Pathways Estimating Solution saves valuable time for repairers with the
ability to set up parts code tables by claims office and compare OEM with
alternate parts.  This new solution also selects standard vehicle options when
using VIN decode or manually selecting the vehicle to help ensure estimates
are complete and accurate.
    CCC Information Services Inc., headquartered in Chicago, Ill., is the
automotive claims industry's leading supplier of advanced software and
communications systems.  Its value-added, technology-based products and
services increase efficiency and facilitate communication among more than
13,500 collision repair facilities, 4,400 dealerships, 350 insurance companies
and a range of business partners.
    For more information about CCC Information Services, contact Peter Duckler
at HLB Communications at 312-649-0371.  Visit the Web site at
http://www.cccis.com .