BOC Gases Awarded Prestigious Ford Q1 Certification
19 August 1999
BOC Gases Awarded Prestigious Ford Q1 CertificationMURRAY HILL, N.J., Aug. 18 -- Ford Motor Company recently recognized BOC Gases with its prestigious Q1 certification for quality excellence. Ford's Q1 is based on a supplier's quality, service and customer satisfaction. BOC is the only industrial gases company to have received this certification. "Ford's prestigious Q1 quality certification is recognized throughout the industry as being demanding in its requirements," said Randall Hull, vice president, general manager, Central region. "BOC continuously strives for industry excellence and this certification acknowledges our success in maintaining the highest-possible levels of service." There are three main elements to obtaining Ford's distinguished Q1 certification. The first key requirement is ISO 9002 certification. ISO is an international quality standard that helps organizations define and document their quality procedures for service. ISO registration requires a third-party audit and registration of ISO 9002 compliant quality system. The second key requirement is the endorsement of the supplier's top 10 Ford internal customers. Lastly, the award is given to a company that has a documented track record of providing excellent customer service and year over year cost-savings. BOC Gases supplies Ford with a broad range of industrial gases, including liquid nitrogen, argon, oxygen, carbon dioxide, hydrogen and helium, as well as compressed specialty, welding and cutting gases. These products are used by Ford in a variety of applications ranging from heat treating to fabrication. "BOC has worked very hard to maintain high standards in customer service and satisfaction," said Laurin Darnell, Ford account manager, BOC Gases. "The results of our considerable efforts are in the recognition that the company is meeting and exceeding Ford's high supplier quality standards." Ford Motor Company is the world's second largest automaker, with more than 370,000 employees in 200 markets on six continents. Its automotive brands include Aston Martin, Ford, Jaguar, Lincoln, Mazda, Mercury and Volvo. Its automotive-related services include Ford Credit, Quality Care, Hertz and Visteon Automotive Systems. BOC Gases is the industrial gases business of The BOC Group, the worldwide industrial, medical and special gases, vacuum technologies and distribution services company operating in more than 50 countries with sales last year of $5.7 billion. Further information about The BOC Group may be obtained on the Internet at http://www.boc.com.