MyCarPage.com Debuts as Free Personalized Web Page for Car and Truck Buyers; Combination of Secretary, Filing Cabinet & Mechanic
17 August 1999
MyCarPage.com Debuts as Free Personalized Web Page for Car and Truck Buyers; Combination of Secretary, Filing Cabinet & MechanicSANTA MONICA, Calif., Aug. 17 -- The first personalized consumer Web page was officially introduced to the public and auto industry today as California-based Interval, Inc. unveiled MyCarPage.com. Designed to improve customer-to-dealer communications, MyCarPage.com is a free custom-made Web page dealers give to customers that provides everything from maintenance schedules and coupons to traffic/weather reports and Kelley Blue Book values. "MyCarPage.com is a combination secretary, filing cabinet and mechanic for car and truck owners," says Interval President and founder Michael Moskowitz. "Now consumers can save money through dealer coupons and specials and can find car-ownership to be more convenient, economical and enjoyable." "MyCarPage.com helps dealers capture and retain lost service and repair business -- annually totaling more than $100 billion throughout the industry -- by establishing ongoing consumer-dealer contact," says Interval Vice President, Sales & Marketing Tom Nitch. "They can increase profits, bolster customer loyalty and repeat business. Meanwhile, by supplying easy access to useful information that dealer's can tailor for specific customer profiles, MyCarPage.com keeps consumers informed and motivated to keep their vehicle properly maintained." MyCarPage.com separates itself from other "personalized" auto Web pages through Interval's direct relationships with consumers and dealers. Instead of selling consumer information to dealers, MyCarPage.com is an adjunct to dealers' existing customer service programs, providing consumer-by-consumer databases that create individualized messages and programs for specific vehicle owners. Here's how MyCarPage.com works: Using dealer information, Interval creates a personal vehicle Web page for each of the dealer's sales and service customers. Customers are then notified about the creation of their Web page that is adapted to match their individual driving habits and organize all pertinent vehicle information. MyCarPage.com opens previously unexplored Web-based communication channels between dealers and customers, relaying personalized vehicle histories, pricing specials, service bulletins and more. MyCarPage.com was introduced to the investment community in June at VentureNet 99*, the annual Internet and software venture capital conference, where Interval received "Best of Show" honors for its innovative product and presentation by company founder Moskowitz. Two months later, MyCarPage.com is in the market, being showcased to auto dealers, manufacturers and the public. Interval specializes in the development of Internet services aimed at building customer relations. MyCarPage.com, its initial proprietary product, is an innovative, customized personal vehicle Web page that makes it easy and economical for consumers to track all of their automotive needs, while allowing dealers to identify their best customers by service frequency and average spending. The result is improved customer satisfaction, loyalty and profitability for the company. *At VentureNet 99, the product was known as Service Advisor Plus. For its public introduction, it was changed to MyCarPage.com.