Mitsubishi Motors Reinforces Commitment to North American Market
21 July 1999
Mitsubishi Motors Reinforces Commitment to North American Market; Top Executives From Tokyo and U.S. Review Company's Financial RecoveryLAS VEGAS, July 21 -- Mitsubishi Motors Corporation (MMC) President Katsuhiko Kawasoe joined top officials from MMC and its U.S. distribution and manufacturing subsidiaries in a briefing today of business reporters and industry analysts to review the company's financial recovery and outline its strong commitment to the North American market. Kawasoe discussed the current status of MMC from a global perspective, and its future product plans for the North American market. With five subsidiaries in the U.S., including Mitsubishi Motor Sales of America, Inc. (MMSA); Mitsubishi Motor Credit of America, Inc. (MMCA); Mitsubishi Motor Manufacturing of America, Inc. (MMMA); Mitsubishi Motors America (MMA); and Mitsubishi Research and Development of America, Inc. (MRDA), Kawasoe stated that the company's overall focus is to realize greater efficiencies through reduced costs and greater integration. The organization has already integrated major parts of its U.S. sales and credit operations and is looking to further consolidate management resources at its U.S. manufacturing and sales operations. "The U.S. market and our operations here are extremely important to our global competitiveness," said Kawasoe. "Mitsubishi Motors absolutely stands behind our U.S. operations, and the decision-making of our U.S.-based executives." Kawasoe described MMC's financial recovery, including the $888 million improvement in net income from 1997 to 1998. Cost savings realized under the company's Renewal Mitsubishi 2001 Plan (RM2001) exceeded its projected target for the first year prompting a revision of the program's prior 3-year target of $2.9 billion to $3.5 billion. Joining Kawasoe at the briefing were Richard Gilligan, chief operating officer for MMMA, who discussed changes to operations at the manufacturing plant in Normal, Ill., to enhance productivity, profitability, and product quality, and Pierre Gagnon, chief operating officer for MMSA, who described how the U.S. distributor returned to profitability, through the enhancement of brand image, improvement of customer and dealer relations, and the introduction of new retail processes. Over the past year, Gilligan indicated that MMMA has been aggressively implementing more than 20 initiatives that will have long term impact on the quality, productivity and profitability of the U.S. assembly plant, providing more than $100 million in savings through reductions in headcount, overtime, logistics, warranty and other cost areas. "Driving quality is at the heart of our efforts," said Gilligan, "and we are making significant changes to our manufacturing process to accomplish this." Returning to profitability in 1998 for the first time in years and with the expectation of achieving higher profitability for 1999, MMSA has made fundamental changes in almost every facet of its organization. According to Gagnon, the company will continue to change to meet the needs of the current dynamic and highly competitive environment. Following a very focused "turn-around strategy" that was implemented during 1998 to build the fundamentals, Gagnon deems 1999 as the "year of execution." MMSA is building a stronger brand image through a consistent communications strategy; strategic use of the web and relationship marketing programs; customer-focused retail processes at dealerships; and a consolidated marketing effort with committed retail partners. "We're creating a stronger partnership with our dealers, while developing a more customer-focused, market-driven organization that is accountable to the bottom line," he said. Akira Kijima, board member and vice corporate general manager of car research and development for MMC, also spoke about how the gasoline direct injection (GDI) technology benefits MMC as a global automotive technology leader, and what future role it can play in the North American market. Copies of all remarks will be available through the Mitsubishi News Bureau, 800/233-6672. Tokyo-based Mitsubishi Motors Corporation is a world-wide producer of motor vehicles, trucks and buses, with manufacturing facilities in Japan, Southeast Asia, Europe and North America. It produces vehicles in the United States at Mitsubishi Motor Manufacturing of America, Inc., in Bloomington/Normal, Ill., and distributes its vehicles through its sales subsidiary, Mitsubishi Motor Sales of America, Inc., in Cypress, Calif.