Interlynx Selected by Cummins for Human Resource Self Service Solutions
14 June 1999
Interlynx Selected by Cummins Engine Company for Human Resource Self Service Solutions
BOSTON--June 14, 1999--Applications to be deployed-
Interlynx Technology, a leading provider of Web and interactive voice response (IVR)-based Employee Self Service (ESS) applications for human resources, today announced they have signed a major contract with Cummins Engine Company, Inc.
The agreement calls for Cummins to deploy the complete set of InterAction(TM) employee and manager self service applications.
Located in Columbus, Ind., Cummins is the world's largest producer of diesel engines above 200 horsepower. A publicly-traded Fortune 500 company, they reported record sales of $6.3 billion in 1998.
Cummins is implementing InterAction to improve employee service delivery, while reducing the cost associated with providing services to employees. Many of Cummins' 16,000 U.S. based employees are located in manufacturing facilities, and Cummins wants to insure that all its employees have both easy accessibility to tools to complete transactions, as well as training and communication in using these tools. This product will use IVR- and Web-based self-service through both kiosks and desktops to ensure that all Cummins' employees have easy access to benefits and human resources policy information.
Information such as current address, dependents, W-2 statements, pay data information and benefits selections will now be accessible through the Cummins intranet. Additionally, InterAction will enable employees to make changes in the number of exemptions claimed for withholding, edit and update their personal data, enroll in benefits programs, and set up payroll deductions for contributions. Managers will be able to establish a requisition to hire, set up a new hire, process transfers and promotions; enter pay and position changes, and enter employee separation data through the intranet.
"Cummins has been focused on reducing our costs overall and has begun to see the benefits of this effort. Providing our employees direct transactional access to their benefits and other HR information will allow us to continue to reduce costs while at the same time increasing service to our people," said Gloria Hoselton, Director of HR Services for Cummins Engine Company. "Implementing a self service intranet is a large part of the strategic initiative currently underway to consolidate and streamline key business functions. Our analysis proved that Interlynx had the right combination of technology, products, and experience to ensure our success. We selected InterAction with confidence that it will give us the ability to empower all of our employees. Moreover, the InterAction application is intuitive for users. This allows us to deploy meaningful, transaction processing applications without having to deploy a significant training effort across the company."
"We are very pleased to welcome Cummins to the growing list of companies that have chosen InterAction as their self service solution," said Michael George, president and CEO of Interlynx. He continued, "Cummins characterizes the state of the self-service marketplace. Like many large companies today, they have a very diverse and decentralized labor population that has limited access to web browsers. We commend them for making the strategic choice to fully automate completion of employee and manager transactions using the combination of web and IVR technology. A significant initiative such as this one undertaken by Cummins is proof that self-service has truly moved into the mainstream."
About Interlynx
Based in Boston, Interlynx Technology is a leading provider of Web and IVR-based self-service software products for human resources that provide end-to-end employee service delivery. The Company combines the three necessary components to a strategic self-service initiative* web and voice response access, information supporting events and transactions, and HR service center support - into a single product: InterAction. Interlynx also provides standard interfaces to other HR products from PeopleSoft, SAP, Cyborg and Restrac, as well as integration to the knowledgebase product from Authoria, Inc. (formerly known as Foundation Technologies).
Interlynx has been providing innovative self-service application products for human resources since 1994. More than two million people have access to Interlynx self-service solutions at major corporations and organizations including AlliedSignal, Boston Scientific, CBS, General Electric, Liz Claiborne, Massachusetts Institute of Technology, Office Depot, and Safeway. For more information view the Company's Web site at http://www.interlynx.com.
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