Auto Club Recognizes Top Repair Facilities
3 June 1999
Auto Club Recognizes Top Repair FacilitiesLOS ANGELES--June 2, 1999--Twenty-seven vehicle repair shops will earn top honors from the Automobile Club of Southern California for maintaining the best customer satisfaction and service quality levels in the industry.
The honorees were selected from among more than 700 Approved Auto Repair facilities, which are independent businesses regularly inspected by the Auto Club that must adhere to strict requirements on service, training and equipment. The fourth annual awards ceremony will be held Thursday, June 3 in Cerritos.
"These awards are especially meaningful because the winners have been selected from among the elite facilities of the repair industry," said Ed Lindsay, manager of the Auto Club's Approved Auto Repair program. "The award winners have surpassed our stringent Approved Auto Repair requirements, so they truly represent the best of the best."
The Auto Club selected the quality award winners based upon independent surveys of repair shop customers, as well as upon the results of the club's regular facility monitoring process.
Eighty-three Approved Auto Repair facilities also will win recognition from the Auto Club for the number of years that they have met the program's standards. Those with 10, 15 and 20 years tenure as Approved Auto Repair shops will be given longevity awards.
"The repair shops earning longevity awards have demonstrated a deep commitment to serving their communities with integrity," Lindsay said. "Year after year, they maintain and upgrade their equipment, training and service so they can continue to earn their customers' trust and the Auto Club's seal of approval."
Six Southern California repair shops will earn both quality and longevity awards:
-- A&D Automotive in Simi Valley, a 15-year participant in
Approved Auto Repair;
-- Family Smog & Auto in Bellflower, a 10-year AAR participant;
-- Sarver's Auto Care Center in Santa Ana, a 20-year AAR
-- Cherry Avenue Auto Clinic in Lake Forest, a 10-year AAR
-- Fitzgerald's Auto Care Center in Costa Mesa, a 10-year AAR
-- D.M.D. Enterprises in Montclair, a 15-year AAR participant.
Another noteworthy quality award winner is Nick's Auto Care Center in Cypress, which has earned the quality honor in each of the four years it has been given.
Approved Auto Repair Quality Award Winners
Prior Quality Facility Name City Awards A&D Automotive Simi Valley Certified Automotive Specialists Glendora Family Smog & Auto Bellflower 2 B.V.A. Inc. Santa Monica Fitzpatrick's Service Center Santa Monica 2 Saturn of Alhambra Alhambra Ira Newman Automotive Anaheim 2 Herman's Expert Auto Service Anaheim Mussche Automotive Anaheim Hills 1 Sarver's Auto Service Santa Ana 2 Viking Independent Inc. Laguna Hills Cherry Avenue Auto Clinic Lake Forest 2 Nick's Auto Care Cypress 3 Hansa Motors Huntington Beach 1 Jax Auto Brea Rudy's Garage Costa Mesa 1 Fitzgerald's Auto Care Center Costa Mesa South Coast Auto Clinic Costa Mesa Kennard's Automotive Palm Springs 1 D.M.D Enterprises Montclair 1 Anthony's Inc. Chula Vista Automotive Technology El Cajon 2 Seaside Buick Inc. San Diego 2 Tom's Master Mechanics San Diego 1 Jon Woods Automotive San Diego 2 Baron's San Diego Miramar Automotive San Diego 1
The Automobile Club of Southern California, the largest affiliate of the AAA, has been serving members since 1900. Today, the Auto Club's members benefit by the organization's emergency road service, insurance products and services, travel agency, financial products, automotive pricing, buying and financing programs, automotive testing and analysis, trip planning services, highway and transportation safety programs and legislative advocacy.
Information about these products and services is available on the Auto Club's Web site at www.aaa-calif.com.