Dollar Rent A Car Receives Military Traffic Command Award
7 May 1999
Dollar Rent A Car Receives Military Traffic Management Command Quality AwardTULSA, Okla., May 6 -- Dollar Rent A Car has received the Military Traffic Management Command (MTMC) quality award for sustained superior customer service and responsiveness in providing the "best value." Dollar is the first car rental company to win this highly coveted MTMC quality award. Nominees were selected based on outstanding service above and beyond the call of duty when handling government business. Jerry Brown, Director of Transportation for the United States Navy, nominated Dollar for the award based on the successful, long-standing relationship between Dollar and the Navy. He also cited the successful handling of a large, long-term rental contract during a major ship-repair project in San Diego, California. At one point, Dollar had approximately 600 cars on rental, and provided the U.S. Navy preferential rates better than the usual government rates along with special service amenities. Dollar has been the number one car rental company for the Navy each of the last three years. "We are proud of Dollar's employees for understanding the government market," Gary Paxton, DOLLAR(R) president and CEO, said. "It has been a team effort for Dollar to maintain our high standard of service with this side of our business. Everybody recognizes the government traveler is significant to Dollar's success." Maj. Gen. Mario Montero presented Jay Foley, executive vice president, operations, with the award at the annual MTMC Symposium held in Denver, Colo. Dollar Rent A Car Systems, Inc., a subsidiary of Dollar Thrifty Automotive Group, Inc. , has approximately 370 worldwide locations in 26 countries, with a significant presence in Australia, Canada, the Caribbean and Latin America, including 240 locations in the United States. The company and its licensees have locations at most major airports across the nation, and a fleet of more than 74,000 vehicles. Through its alliance with Europcar, Dollar offers service in 96 additional countries covering Europe, the Middle East, India and Africa. DOLLAR worldwide headquarters is located in Tulsa, Okla. For additional information, the DOLLAR web address is http://www.dollar.com.