Reynolds and Reynolds Wins Kaiser Permanente Gold Award

4 May 1999

Reynolds and Reynolds Wins Kaiser Permanente Gold Award

    DAYTON, Ohio--May 3, 1999--Kaiser Permanente presented The Reynolds and Reynolds Company with the Supplier of the Year Gold Award at Kaiser Permanente's Strategic Supplier Conference in Berkeley, Calif.
    Recognized as top supplier in the non-medical category, Reynolds and Reynolds is the primary provider of comprehensive document management services for Kaiser Permanente's six divisions and its Hawaii region. Kaiser Permanente, based in Oakland, Calif., is the country's largest not-for-profit health maintenance organization, serving 8.6 million members in 17 states and the District of Columbia.
    As part of Kaiser Permanente's Supplier Quality Management (SQM) initiative, the awards program recognizes suppliers who have made the most outstanding contributions in three categories -- medical, non-medical and information technology. Other Gold Award winners were Roche Diagnostics for the medical category, and Cisco Systems for information technology.
    "We believe that our suppliers' internal process quality and performance results are critical to Kaiser Permanente's success. Reynolds' intense focus on efficiency and quality will help us reach our goals of improving the services that we provide to our subscribers," said Kip Edwards, vice president and general manager, Kaiser Permanente Consulting and Business Services.
    The Kaiser Permanente SQM initiative focuses on process, product and service performance; critical performance criteria; and continuous improvement and relationship building. "Our suppliers are our partners, working with us to help Kaiser continue to be the leader in integrated healthcare delivery," said Edwards.
    "The Gold Award verifies that Reynolds' integrated document management solutions provide clear operational and economic benefits for our customers," said Mike Thonnerieux, Reynolds' vice president of national account support, Business Systems Division.
    Kaiser Permanente is America's leading non-profit integrated healthcare organization. Founded in 1945, it is a group-practice prepayment program with headquarters in Oakland, Calif. Kaiser Permanente serves the healthcare needs of 8.6 million members in 17 states and the District of Columbia. Today, it encompasses Kaiser Foundation Health Plan Inc. and subsidiaries, Kaiser Foundation Hospitals, and the Permanente Medical Groups, as well as an affiliation with Group Health Cooperative, based in Seattle. Nationwide, Kaiser Permanente includes about 90,000 technical, administrative and clerical employees and about 10,000 physicians representing all specialties.
    Reynolds and Reynolds, headquartered in Dayton, Ohio, is a leading provider of integrated information management systems and related value-added services to automotive and general business markets. The company reported revenues of about $1.5 billion for the 12 months ended March 31, 1999. For more information on Reynolds and Reynolds, visit the company's World Wide Web site at http://www.reyrey.com, or call The Reynolds and Reynolds Information Hotline at 1-888-4REYREY.