Budget Signs Agreement With Associates First Capital Unit
3 May 1999
Budget Signs Agreement With Associates First Capital Unit for Customer Roadside Service ProgramLISLE, Ill., May 3 -- Budget Rent a Car Corporation, the world's third largest car and truck rental system and a wholly owned subsidiary of Budget Group, Inc. , today announced an agreement with United States Auto Club, Motoring Division (USAC/MD), a subsidiary of Associates First Capital Corporation , to provide Roadside Care to Budget car rental customers throughout the United States. "Our agreement with United States Auto Club, Motoring Division to handle our Roadside Care program will enable us to offer our customers more efficient, expeditious and consistent roadside service at most Budget locations throughout the U.S.," according to Jim Sweeney, vice president, Fleet for Budget Rent a Car Corporation. "Roadside Care, coupled with other recent initiatives like Fastbreak, Budget's express service with paperless transactions, are programs designed to improve the overall rental process as well as customer satisfaction." "Budget is the first major car rental company in the industry to outsource its roadside service program," said John Hunter, president of the USAC/MD. "The agreement gives Budget rental car customers access to USAC/MD's award- winning network of call centers, with more than 10,000 contracted vendors and over 50,000 tow trucks." "We provide auto club services and 24-hour emergency roadside assistance programs directly to consumers or through agreements with numerous major corporations in the automotive, gasoline and travel industries," added Hunter. Founded in 1968, USAC/MD and its affiliates serve more than 12 million households and responds to over 1.8 million roadside service calls per year. In addition to roadside service, USAC/MD offers custom trip routing and discounts on lodging and car rentals. Established in 1918, The Associates is a leading diversified finance company providing consumer and commercial finance, leasing, insurance and related services worldwide. The Associates has operations in the United States and 15 international markets. Headquartered in Dallas, it is one of the nation's 100 largest companies, based on total market capitalization. Budget Rent a Car Corporation, a wholly owned subsidiary of Budget Group, Inc. , is one of the world's top three car and truck rental systems. The Budget system, which operates under the same name worldwide, has more than 3,200 airport and local market locations in over 120 countries and territories. Budget has nearly 1,000 corporate-owned and franchised locations in the United States. Budget's WorldClass Fleet is comprised of more than 30% specialty vehicles, ranging from sport utility vehicles, convertibles and luxury cars to minivans, pickups and environmental vehicles.