Land Rover Posts Best Results Ever in Strategic Vision's Total Quality Index(TM)
28 April 1999
Land Rover Posts Best Results Ever in Strategic Vision's Total Quality Index(TM)LANHAM, Md., April 28 -- Land Rover North America, Inc. reported today that both Discovery and Range Rover achieved their best results ever in Strategic Vision's Total Quality Index(TM). Range Rover finished third in the luxury sport-utility-vehicle segment. Discovery placed second in the compact segment. Charles R. Hughes, President, Land Rover North America, said, "This is welcomed news, as it further quantifies countless hours of work and an immeasurable amount of dedication put forth by everyone within the Land Rover family. Improving the quality of our vehicles and the overall ownership experience is a critical priority for this company." The study, conducted by the San Diego-based research firm and released earlier this week is based on a survey of owners who purchased their new vehicles in October and November of 1998. The Strategic Vision's Total Quality Index(TM) considers numerous product related factors, including reliability, safety, craftsmanship, style, ride, handling, comfort, and overall retail experience. Additional information about Strategic Vision and the Total Quality Index(TM) is available at http://www.vision-inc.com. Range Rover, which achieved record sales in 1998, attained a score of 892 out of a possible 1000, placing third in its class and well above the segment average of 870. Land Rover's Discovery achieved a score of 842, placing second-in-class. The segment average was 833. Discovery's ratings were based on the previous generation model. Land Rover believes the all-new Discovery Series II, which was launched this past December, will meet or exceed the workmanship levels achieved in the previous model. The continuing popularity of Range Rover and the introduction of the Discovery Series II resulted in record first-quarter sales in North America for 1999. Land Rover North America, Inc. is a member of the Rover Group, importing Land Rover vehicles manufactured in Solihull, England. The Rover Group is a wholly-owned subsidiary of the BMW Group, Munich, Germany.