TALX and Foundation Technologies Announce Partnership
27 April 1999
TALX and Foundation Technologies Announce Partnership at the TALX HR & Payroll Network '99 Conference
Relationship Brings Critical Link Between Self-Service Users andHR & Benefits Specialists in Employee Service Centers
ST. LOUIS--April 27, 1999--TALX Corp. , a leading provider of software and services for HR self-service transactions and Foundation Technologies, Inc., the leading provider of knowledgebase applications, today announced a strategic partnership at the annual TALX HR & Payroll Network Conference.
Each company offers a crucial ingredient for today's popular HR call centers. Together, TALX and Foundation Technologies meet the needs of the self-service user through Web or IVR technologies and the HR or benefits specialist responding to complex employee inquiries.
The complementary capabilities of TALX's Employee Central self-service solutions and its OutSourced Service Center coupled with Foundation Technologies' Beneflex software strengthen HR call centers. TALX's Employee Central self-service software efficiently automates, via IVR, Web and e-mail, the routine HR inquiries and transactions required by employees and managers alike. Additionally, the TALX OutSourced Services Center provides outsourced self-service capability to front-end established HR call centers. Beneflex's knowledgebase technology provides HR specialists in the HR call centers with personalized answers to employees' benefits and HR policy questions by combining employee information with logic and rules defined by the employer. Popular self-service applications include benefits enrollment, time reporting and electronic paystub. Now, through this strategic relationship, organizations will be able to provide a knowledge-based self-service solution through their HR call center or over their corporate Intranet.
"We are delighted to partner with a leading self-service provider like TALX," said Dawn Nielsen, Foundation Technologies' vice president of marketing. "Not only does TALX offer client-based self-service solutions, they also meet the growing need for total outsourced self-service solutions."
Mike Smith, vice president of marketing for TALX, commented that "the combined TALX and Foundation Technologies solution allows organizations to offer instant access to information for managers, employees and the call center specialists who need a quick response to complex inquiries. Today's HR call centers require smart combinations like Employee Central and Beneflex to maximize a call center's results."
About TALX
St. Louis-based TALX Corp. provides software, outsourcing and other services, such as interactive Web, interactive voice response (IVR) and call center solutions, to large organizations including federal government agencies and Fortune 500 companies. The company provides a platform based on Windows NT, and offers two branded solutions for the Human Resource, Benefits and Payroll -- The Work Number(R) and Employee Central(TM). A partial client list, case studies and other information can be found at www.talx.com or by calling 1-800-888-8277.
About Foundation Technologies, Inc.
Foundation Technologies, Inc. delivers the knowledge managers and employees need -- when they need it and where they need it. More than 2.5 million people are served by Foundation Technologies' Beneflex knowledgebase software in the Global Fortune 2000 industry leaders including Allied Signal, Ford Motor Company, Sears, Roebuck and Co., and Travelers Insurance. Headquartered in Waltham, Mass., Foundation Technologies has been ranked by Inc. Magazine and Deloitte and Touche as one of America's fastest-growing private companies. For more information, visit the Foundation Technologies Web site at http://www.foundationtech.com or call (781) 530-2000.
Statements in this press release expressing the expectations of management may be forward-looking and involve uncertainties. TALX investment information is detailed in documents filed with the Securities and Exchange Commission.