ADVISORY/Hyundai Motor America Announces Initial Success With Industry's First Consumer Online Auto Parts Ordering System
26 April 1999
ADVISORY/Hyundai Motor America Announces Initial Success With Industry's First Consumer Online Auto Parts Ordering System
--(AutomotiveWire)--Executive Frank Ferrara Available to Comment on Hyundai Results
and Growing Trend of Automotive E-Commerce
WHAT: Hyundai Motor America (HMA) today announced initial successes with the auto industry's first online parts ordering system targeting customers, dealers and wholesalers. Online with consumers since April 1999, successes to date with Hyundai Parts Online include: -- 185 dealers have been registered out of a 12-month goal of 250. -- More than 75 wholesalers have been registered, which exceeds the first month goal of 25. -- Solely supported by dealer communications, the site is receiving more than 500 unique visitors each day and growing. INTERVIEW AVAILABILITY: Frank Ferrara, HMA vice president of parts, is available for interviews at 714/965-3146 or via e-mail at fferrara@hmausa.com F. FERRARA STATEMENTS: "We are excited at the initial response we're seeing from dealers, independent wholesalers and consumers. We originally anticipated a 24-month lead time to get the word out, but currently we're way ahead of schedule in terms of dealer registration and consumer interest." "We have primarily been targeting women, owners of older Hyundai models and consumers with light maintenance needs. We are thrilled that the majority of parts ordered so far include accessory and maintenance items, which means we are keeping our consumers in the HMA family." "E-commerce is beginning to explode in the automotive industry. With Hyundai selling parts online, General Motors selling vehicles online and Ford offering used parts online, consumers can make automotive repair and purchase decisions when they want, and with greater convenience and less hassle." BACKGROUND: Hyundai officially launched its Parts Online system to consumers in April 1999. Using the system, ordering can now be done 24 hours a day, seven days a week. The site covers more than 30,000 individual part numbers and has been designed to be easily used both by individual Hyundai owners and independent service garages and technicians. Once a part is ordered it can either be picked up at a participating dealership or shipped to the customer. In addition to the Parts Online system, HMA was the first to offer America's best warranty, the Hyundai Advantage, which includes a 10-year/100,000 mile powertrain warranty and 5-year/60,000 mile new vehicle coverage. HMA, based in Fountain Valley, Calif., is a subsidiary of Hyundai Motor Company of Korea. Hyundai cars are distributed in the U.S. by Hyundai Motor America and are sold and serviced through nearly 500 dealerships nationwide. WEB SITE: Go to: http://www.HyundaiUSA.com and click on the "order parts and accessories" button. CONTACTS: Chris Hosford, HMA, 714/965-3470 Karin McPherson, 714/427-3138 or Cynthia Rude, 714/427-3126, Paine & Associates