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PPG Automotive Replacement Glass Chooses Manugistics

19 April 1999

PPG Automotive Replacement Glass Chooses Manugistics to Optimize Its Supply Chain

    ROCKVILLE, Md., April 19 -- Manugistics Group, Inc.
today announced that the automotive replacement glass (ARG)
business of PPG Industries, North America's largest producer of auto
replacement glass, has chosen Manugistics supply chain optimization software
to support ARG's customer service objective -- to deliver the perfect order
every time.
    PPG will be using the Manugistics software to improve forecasting
accuracy, enhance its ability to track part supersession and co-product
requirements and coordinate the supply of product through its complex
distribution network -- while recognizing the constraints of delivering an
item that has special handling requirements.
    PPG's North American ARG business operates more than 140 branch locations
that distribute more than 7,500 different glass parts and 3,000 sundries for
vehicles produced since 1949.
    "Forecasting when someone's car windshield is going to break is an
extremely difficult task.  However, we need to determine what to stock at our
branch locations based on component population, consumption patterns and
advanced causal factors to ensure that when a windshield breaks, a PPG
replacement is available.  In our business, if we can't provide full orders
with a few hours notice, our customers will find someone else who can," said
Jim Polak, director, ARG production and distribution.  "By using the
Manugistics software to build our supply chain around the customer and enhance
our ability to manage demand and tighten our supply network, we expect to
better balance the challenges of meeting stringent customer service
requirements while containing our costs."
    PPG's supply chain challenges are further complicated by the fact that as
new automobiles are manufactured, the market for parts changes.  PPG must
manage demand for the new parts without any historical information on actual
product use.  To meet this challenge, PPG will be using a unique forecasting
methodology from Manugistics that enables companies to forecast demand and
product life cycles for a new product based on similar products and market
factors.
    "Manugistics promises a solution backed by significant knowledge of the
challenges we face in our industry combined with consulting expertise to help
us quickly reap the benefits we want to achieve from supply chain
optimization," continued Polak.

    About Manugistics
    Headquartered in Rockville, Md., Manugistics Group, Inc. is a leading
provider of solutions for customer-centric supply chain optimization and has
the largest global client base of any supply chain provider.  The company's
solutions are used by more than 850 companies to improve the flow of product
within and among companies from raw materials or parts through manufacturing
to delivery of product to the end customer.  Manugistics' solutions uniquely
allow its clients to create and optimize their supply chains around their
customers and are quick to implement, adapt easily to change, and deliver
rapid results.  Its clients include leading companies such as Compaq, DuPont,
Harley-Davidson, Nestle, and Wal-Mart.
    Manugistics, the Manugistics logo, and working as one are registered
trademarks of Manugistics, Inc.  All other product or company names mentioned
are used for identification purposes only, and may be trademarks of their
respective owners.  Additional information about Manugistics can be found at
the company's site on the World Wide Web, at http://www.manugistics.com.