Ford Chairman Stresses Shareholder Value, Social Responsibility
30 March 1999
Ford Chairman Stresses Shareholder Value, Social Responsibility in Letter to ShareholdersDEARBORN, Mich., March 29 -- The following is the text of Ford Motor Company Chairman William Clay Ford, Jr.'s letter to shareholders from the company's 1998 Annual Report. The report will be mailed to shareholders of record on March 29. It can also be read on Ford's worldwide website, http://www.ford.com. Ford's annual meeting of shareholders will be held on May 13, 1999, 10 a.m., at the Detroit Opera House. Notice of the Annual Meeting, a Proxy Statement and voting card will be mailed to shareholders in advance of the meeting. No company has had a greater impact on the lives of people around the world in the 20th century than Ford. We put the world on wheels with the moving assembly line and the first affordable car for the masses. And we made the world a better place with five-dollar-a-day wages and pioneering efforts to reduce, recycle and reuse. Going forward we intend to honor the past, but not live in it. We want to find better ideas for a new century. For consumers, for shareholders and for the world. As we move into the 21st century, we know that great products alone aren't going to be enough. We are leaving behind the industrial age and entering the information age -- the age of the consumer. The company is expanding its definition of customer satisfaction -- beyond products, and even beyond the sales and service experience. Our vision is to be the world's leading consumer company for automotive products and services. We want to find ingenious new ways to delight consumers, provide superior returns to shareholders and improve the communities we live in and the world we share. We see no conflict between business goals and social and environmental needs. I believe the distinction between a good company and a great one is this: A good company delivers excellent products and services, a great one delivers excellent products and services and strives to make the world a better place. Great companies understand that to fully meet the expectations of consumers, they must address the concerns of society. That is the only way to ensure sustainable development and growth. It also is the best way to richly reward shareholders. How does social responsibility support shareholder value? At Ford plants around the world, we are lowering emissions and reducing waste, and in the process saving money. Last year Ford became the first and only automotive company to certify its plans around the world under ISO 14001, the international environmental management standard. By meeting ISO 14001 standards, we will continue to improve our environmental performance and also reduce our costs by hundreds of millions of dollars over a five-year period. That helps consumers, investors and the community. We will create more overall value like this for all our stakeholders in the future by sharpening our consumer focus and transforming and growing our company. This report explains what we mean. I've worked for Ford Motor Company for 20 years, and served on its Board of Directors for 10 years. It's more than a job to me -- it's my heritage, and my way of life. I view the company and its employees as an extended family. The outpouring of concern and support for those affected by the tragedy at the Rouge complex confirmed this belief. We were all terribly saddened by this horrible event. But a sense of family sustained us in this difficult period. I know it will continue to be a source of strength for us in the future. Ford is a great company because of the caring people who work here, and I am proud to be part of this great company. My predecessors at Ford, going all the way back to my great-grandfather Henry Ford, have given our company a strong foundation, and a history of innovation and caring. It will be my privilege to be Ford's chairman as we build on that foundation. And we will take the company to new heights in the 21st century.