Manheim Auctions Adds Post-Sale Vehicle Inspections
8 February 1999
Manheim Auctions Adds Post-Sale Vehicle Inspections to Fast-Growing Certified ProgramExpanded Service Offering Benefits Selling and Buying Dealers; Certification Shown to Add $200 - $400 in Value per Car ATLANTA, Feb. 8 -- Manheim Auctions announced Saturday at NADA a new service within the Manheim Certified Program aimed at simplifying the post-sale process for dealers. The company has begun inspecting and test-driving purchased vehicles at selected auction sites to support busy dealers, especially those from out of town, who lack the time to perform this task themselves. The new offering complements the existing Certified program, which guarantees the quality of vehicles for sale at auction through a multi-point inspection. The Manheim Certified family of services benefits both buyers and sellers. Not only does post-sale inspection help dealers optimize their time during auction visits, but it also eliminates the headaches associated with having to return a car with damage, body defects or mechanical problems. For selling dealers, the Certified program yields tangible results -- a recent analysis by Manheim indicates vehicles with the company's certification have increased in value by $200 to $400. Editor's Summary -- Manheim Auctions has expanded the scope of its Certified program to include post-sale vehicle inspections. -- The new service is designed to relieve buying dealers of the burden of post-sale test-driving and inspection. -- The Manheim Certified program has not only proved popular with dealers, but also it promises to significantly raise the overall value of the pre-owned car market. "Manheim Certified is one of the many innovative ways in which we help dealers succeed," said Jamie Porter, vice president, Reconditioning Operations. "This program not only meets dealer needs for a quality standard at auctions -- it's actually raising the value bar across the marketplace. Our studies show certification increases the value of a used car by several hundred dollars. As the number of pre- and post-sale inspections increases to 250,000, which is our estimate for 1999, we expect Manheim Certified to lift the total value of the used-car market by a percentage point or more. That equates to more than $100 million." Developed in response to dealer requests for increased support during the auction process, the post-sale program consists of a test drive and inspection for frame damage and other potential mechanical problems by Manheim personnel. If a problem is uncovered the dealer is notified and can work with Manheim Auctions to arbitrate the sale. There is no minimum or maximum number of vehicles that can be inspected. During the test phase of the post-sale inspection program, which took place during 1998 at Manheim's Seattle, and Portland locations, more than 55,000 vehicles were inspected. This number is expected to jump to 150,000 as the program is rolled out nationwide in 1999. Manheim's new post-sale inspection complements traditional certification. Manheim Certified guarantees the quality of a for-sale vehicle for seven days. Manheim Certified benefits potential buyers by boosting their confidence in a given vehicle. It also helps selling dealers by giving them a way to showcase vehicles at auction and by adding value to their offerings. About Manheim Auctions Founded in 1945, Manheim Auctions, Inc., (http://www.manheim.com) is the world's largest operator of wholesale automobile auctions with 83 locations in North America, the United Kingdom and France. In 1998, Manheim offered for sale more than 6.5 million vehicles. The actual value of vehicles sold was in excess of $35 billion. Manheim is a leader in automotive Internet commerce as a supplier of web sites and transaction services to auto remarketers. In 1998, the value of vehicles sold via Manheim's wholesale CyberLots totaled more than $216 million. Manheim also provides vehicle reconditioning and certification, an Internet-based vehicle value guide, dealer floor plan financing, dealer business software and government auction services. Manheim is a partner with the Dealer Services Division of Automatic Data Processing (ADP), offering free Internet used car listings to dealers and consumers via AutoConnect, the world's largest source of used car classified advertising (http://www.autoconnect.com). Manheim is a subsidiary of Cox Enterprises, Inc. In addition to Manheim, Cox includes Cox Newspapers, Inc., Cox Broadcasting, Inc., and publicly traded Cox Communications, Inc. and Cox Radio, Inc. Cox Enterprises also provides online news, information and entertainment services via the Internet through Cox Interactive Media. Manheim Auctions and Manheim Online are either registered trademarks or trademarks of Cox Enterprises in the United States and/or other countries.