Reynolds and Reynolds' Automotive Sales Force Recognized as ``World Class''

26 January 1999

Reynolds and Reynolds' Automotive Sales Force Recognized as ``World Class''

    DAYTON, Ohio--Jan. 26, 1999--The automotive sales force of The Reynolds and Reynolds Company showed why it has achieved market share and customer satisfaction leadership when the 1998 H.R. Chally's Annual World Class Sales Award list was published in the January issue of Selling Power magazine.
    The company's Automotive Products and Fixed Services Group, which sells business forms, document management and related services to automotive retailers throughout the United States and Canada, ranks No. 1 in Chally's Paper and Business Forms category. Reynolds Automotive Solutions Group, which sells turnkey systems, software and consulting services to automotive retailers, ranks No. 4 in Chally's Computers and Software category. Overall, Reynolds ranked No. 14 on the list of 134 sales organizations.
    "It's significant that we outranked our competition. But the high-quality of the finalists, which include some very fine companies, makes us even prouder of our automotive sales teams' achievements," David R. Holmes, Reynolds' chairman, president and CEO, said. "A core value of our company is our organization-wide focus on our customers. We try to understand everything about them and their businesses, and add value with our every response. That passion has enabled our company to achieve customer satisfaction leadership positions in our automotive and general business markets.
    "We're very proud of the sales teams in both of our businesses. Their day-to-day activities enable us to create lifelong customer relationships. While our impressive rankings in this year's World Class Sales Award recognizes our Automotive Division sales organization, we're very proud of what the customer satisfaction leadership position sales organization of our Business Systems Division, which provides business forms and document management services to Fortune 1000 companies, has achieved," Holmes said.
    Selling Power magazine reported that more than 7,300 companies were assessed for The H.R. Chally World Class Sales Award. Only 134 of them emerged as having the world's top-rated sales forces.
    Reynolds and Reynolds, headquartered in Dayton, Ohio, is a leading provider of integrated information management systems and related value-added services to automotive and general business markets. The company has reported revenues of over $1.53 billion for the 12 months ended Dec. 31, 1998. For more information on Reynolds and Reynolds, visit the company's World Wide Web site on http://www.reyrey.com, or call The Reynolds and Reynolds Information Hotline at 1-888-4REYREY.