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Chapparone Autobody and CCC Sign Contract for Pathways Enterprise Solution

22 December 1998

Chapparone Autobody and CCC Sign Contract for Pathways Enterprise Solution

     San Diego Repairer Executes Partnership Agreement for CCC to Deliver
       Advanced Enterprise-Wide Collision Repair Management Technology

    CHICAGO, Dec. 21 -- CCC Information Services Inc.
, the leading provider of solutions to the automotive claims
industry, and Chapparone Autobody, Inc., a major Southern California collision
repair operator, today announced the execution of a long-term partnership
agreement for CCC to deliver their Pathways(R) Enterprise Solution to
Chapparone's seven San Diego-area locations.
    Pathways Enterprise Solution is designed to automate all aspects of
large-scale collision repair businesses in a completely integrated system that
leverages the capabilities of the Internet as well as Windows(TM) NT.
Developed by Kirmac Information Technologies, Inc., and delivered to the North
American Market by CCC, the system utilizes the most current Microsoft
development tools and applies workflow design principles.  Chapparone will
begin implementation during the first quarter of 1999 with the goal of
completing installations in all collision repair locations and the corporate
office by mid-1999.
    "We have been evaluating competitive collision management systems for
several years, and Pathways Enterprise Solution is uniquely capable of
supporting our business strategy," said Mark Chapparone, President of
Chapparone Autobody.  "While there are several good systems available, the
others were designed primarily around a single-location business model.  With
our seven stores and plans for expansion, we needed a system designed to solve
the business challenges unique to multiple-location operations that are
managed centrally.  The technology developed by Kirmac and marketed by CCC is
a clearly superior design for our business model."
    Chapparone has been providing quality collision repair services to the
San Diego market since 1975.  Now operating in seven locations, the group
plans to continue aggressive expansion throughout Southern California.
    "We are very pleased that Chapparone has chosen Pathways Enterprise
Solution," said Bob Gorski, Group Vice President for CCC.  "Their reputation
as a leader in their marketplace and their growth strategy represent an
excellent fit for our Enterprise business unit.  We are enthusiastic about
this partnership and look forward to working with Chapparone to achieve their
business objectives."
    CCC Information Services, headquartered in Chicago, Ill., is the
automotive claims industry's leading supplier of advanced software and
communications systems.  Its value-added, technology-based products and
services increase efficiency and facilitate communication among more than
13,000 collision repair facilities, 350 insurance companies and a range of
business partners.  For more information about CCC Information Services Inc.,
contact Peter Duckler of HLB Communications at 312-649-0371.