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CCC Announces 7,000th Collision Repair Digital Imaging Customer

17 December 1998

CCC Announces 7,000th Collision Repair Shop Digital Imaging Customer

        CCC's Electronic Claims Settlement Network Continues Expansion
           As Riverdale Body Shop Installs Pathways Digital Imaging

    CHICAGO, Dec. 16 -- CCC Information Services Inc.
, the leading provider of solutions to the automotive claims
industry today announced the 7,000th collision repair customer of its digital
imaging products.  Riverdale Body Shop in Dolton, Illinois installed CCC's
Pathways Digital Imaging to reach the milestone.  Pathways Digital Imaging
allows for the capture and transmission of high quality digital images of
vehicle damage between collision repair facilities and insurance claims
offices, reducing the need for adjuster visits to shops, and speeding claims
settlement.  The announcement means that over half of the nearly 14,000 repair
facilities that utilize CCC's computerized collision estimating systems and
communications network now have imaging capability.
    Jerry Seida, owner of Riverdale Body Shop, said, "We are pleased with our
decision to implement Pathways Digital Imaging.  It was easy to implement,
learn and incorporate into our overall business processes.  And with more and
more insurers utilizing digital imaging, it seemed like the right time to add
this capability."
    "PDI supports TWAIN, which enables us to link images to our software, and
it provides a simple way to communicate images electronically -- a must-have
for our industry today that will only increase in importance in the future,"
added Larry Seida, Riverdale Body Shop's manager of operations.  Riverdale
Body Shop has four locations in the Chicagoland area.
    PDI provides the ability to create and communicate an electronic claims
file that contains the damage estimate and the digital images, eliminating the
need for paper files and photos sent through the mail.  Kelly Stephen, vice
president of product development at CCC explains, "PDI enables users to
simultaneously view the images, thumbnails and the damage estimate, making it
easy to decide which images to send to the insurer.  It also provides the
ability to scan in additional documents, like police reports and towing bills,
that assists users in compiling a complete and accurate file."  Stephen added,
"Unlike other imaging products which restrict choice of capture devices, PDI
supports many digital cameras and scanners, providing maximum flexibility."
    CCC Information Services Inc., headquartered in Chicago, Ill., is the
automotive claims industry's leading supplier of advanced software and
communications systems.  Its value-added, technology-based products and
services increase efficiency and facilitate communication among more than
13,500 collision repair facilities, 350 insurance companies and a range of
business partners.  For more information about CCC Information Services,
contact Peter Duckler at HLB Communications at 312-649-0371.